//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of banking & finance"
~isPartOf:"Tourism management : research, policies, practice"
~language:"bul"
~language:"eng"
~language:"nld"
~language:"spa"
~person:"Fraser, Donald R."
~person:"Mattila, Anna S."
~subject:"Deposit banking"
~subject:"Konsumentenverhalten"
~subject:"USA"
~subject:"Volatility"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Conference paper"
~type_genre:"Fallstudie"
~type_genre:"Glossar enthalten"
~type_genre:"Guidebook"
~type_genre:"Konferenzbeitrag"
~type_genre:"Ratgeber"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 23 applied filters
Year of publication
From:
To:
Subject
All
Deposit banking
Konsumentenverhalten
USA
Volatility
Consumer behaviour
26
United States
16
Customer satisfaction
10
Dienstleistungsqualität
10
Kundenzufriedenheit
10
Service quality
10
Beziehungsmarketing
9
Relationship marketing
9
Bank
8
Gastgewerbe
7
Hospitality industry
7
Hotel industry
7
Hotellerie
7
Emotion
6
Advertising effects
5
Bank regulation
5
Bankenregulierung
5
Beschwerdemanagement
5
Complaint management
5
Gastronomie
5
Restaurant industry
5
Werbewirkung
5
Advertising
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Customer service
4
Experiment
4
Gender
4
Kundenservice
4
Werbung
4
Geschlecht
3
Kundenbindungsprogramm
3
Language
3
Language style
3
Loyalty program
3
Other customers
3
Power
3
Sprache
3
more ...
less ...
Online availability
All
Undetermined
17
Type of publication
All
Article
40
Type of publication (narrower categories)
All
Amtsdruckschrift
Article in journal
Bibliografie
Bibliographie enthalten
Conference paper
Fallstudie
Glossar enthalten
Guidebook
Konferenzbeitrag
Ratgeber
Aufsatz in Zeitschrift
40
Language
All
Bulgarian
English
Dutch
Spanish
Author
All
Fraser, Donald R.
Mattila, Anna S.
Jang, Soocheong
62
Han, Heesup
41
Lee, Seoki
28
Gursoy, Dogan
21
Kim, Woo Gon
17
Berger, Allen N.
15
Hanks, Lydia
15
Hyun, Sunghyup Sean
14
Line, Nathaniel D.
14
Wu, Luorong
14
Wei, Wei
13
Zhang, Lu
13
Miao, Li
12
Jeong, EunHa
11
Law, Chun Hung Roberts
11
Okumus, Fevzi
11
Qu, Hailin
11
Heo, Cindy Yoonjoung
10
Hwang, Jinsoo
10
Liu, Qing
10
Lu, Lu
10
Reynolds, Dennis
10
So, Kevin Kam Fung
10
Bilgihan, Anil
9
Cho, Meehee
9
Law, Rob
9
Magnini, Vincent P.
9
Pizam, Abraham
9
Rahman, Imran
9
Taheri, Babak
9
Wong, IpKin Anthony
9
Akhigbe, Aigbe O.
8
Elyasiani, Elyas
8
Faff, Robert W.
8
Kang, Juhee
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Kim, Seongseop
8
more ...
less ...
Published in...
All
International journal of hospitality management
Journal of banking & finance
Tourism management : research, policies, practice
Journal of business research : JBR
8
The journal of services marketing
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Cornell hospitality quarterly : CQ
6
International journal of contemporary hospitality management
5
Journal of hospitality marketing & management
5
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of financial services research : JFSR
3
Journal of travel and tourism marketing
3
Global finance journal
2
Journal of economics and finance
2
Journal of money, credit and banking : JMCB
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Services marketing quarterly
2
The journal of financial research
2
Applied financial economics
1
European journal of marketing
1
Financial management
1
International journal of internet marketing and advertising : IJIMA
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of international financial markets, institutions & money
1
Journal of marketing theory and practice
1
Journal of retailing
1
Managing service quality : MSQ ; an international journal
1
Marketing intelligence & planning
1
Quarterly journal of business and economics : QJBE
1
Real estate economics : journal of the American Real Estate and Urban Economics Association
1
Review of business and economic research : RBER ; a publication of the Division of Business and Economic Research, College of Business Administration, University of New Orleans
1
Review of financial economics : RFE
1
Strategic management journal
1
Studies in economics and finance
1
more ...
less ...
Source
All
ECONIS (ZBW)
40
Showing
1
-
10
of
40
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
2
The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
Saved in:
3
Understanding guests' evaluation of green hotels : the interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals
Chen, Qimei
;
Hu, Miao
;
He, Yi
;
Lin, Ingrid
;
Mattila, Anna S.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255925
Saved in:
4
The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547725
Saved in:
5
In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong
;
He, Zeya
;
King, Ceridwyn
;
Mattila, Anna S.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
Saved in:
6
The value of service robots from the hotel guest's perspective : a mixed-method approach
Lin, Ingrid Y.
;
Mattila, Anna S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012495116
Saved in:
7
"Chef recommended" or "most popular"? : cultural differences in customer preference for recommendation labels
Yang, Bi
;
Mattila, Anna S.
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012241525
Saved in:
8
Discrete emotional responses and face-to-face complaining : the joint effect of service failure type and culture
Luo, Anqi
;
Mattila, Anna S.
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012300168
Saved in:
9
Does gender bias exist? : the impact of gender congruity on consumer's Airbnb booking intention and the mediating role of trust
Su, Na
;
Mattila, Anna S.
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012293819
Saved in:
10
How rational thinking style affects sales promotion effectiveness
Yang, Bi
;
Mattila, Anna S.
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146209
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->