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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of service research"
~isPartOf:"Tourism economics : the business and finance of tourism and recreation"
~language:"eng"
~language:"spa"
~person:"Choi, Jeonghye"
~person:"Mattila, Anna S."
~person:"Paul, Justin"
~person:"Roy, Sanjit"
~subject:"Beziehungsmarketing"
~subject:"Bibliometrics"
~subject:"Consumer behaviour"
~subject:"Hotel industry"
~subject:"Indien"
~type_genre:"Article in journal"
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Beziehungsmarketing
Bibliometrics
Consumer behaviour
Hotel industry
Indien
Konsumentenverhalten
60
Relationship marketing
25
Dienstleistungsqualität
23
Service quality
23
Customer satisfaction
19
Kundenzufriedenheit
19
Beschwerdemanagement
13
Complaint management
13
Brand management
11
Emotion
11
Hotellerie
11
Markenführung
11
Bibliometrie
10
Corporate Social Responsibility
10
Corporate social responsibility
10
Gastronomie
10
Restaurant industry
10
Advertising effects
9
Werbewirkung
9
Advertising
7
Brand image
7
Gastgewerbe
7
Hospitality industry
7
Internet marketing
7
Markenimage
7
Online retailing
7
Online-Handel
7
Online-Marketing
7
USA
7
United States
7
Werbung
7
Customer service
6
Digitalisierung
6
Digitization
6
Experiment
6
Firm performance
6
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61
Free
1
Type of publication
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Article
78
Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
78
Language
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English
Spanish
Author
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Choi, Jeonghye
Mattila, Anna S.
Paul, Justin
Roy, Sanjit
Han, Heesup
53
Jang, Soocheong
47
Law, Chun Hung Roberts
37
Kim, Woo Gon
30
Laroche, Michel
28
Ko, Eunju
26
Lee, Seoki
24
Okumus, Fevzi
24
Köseoglu, Mehmet Ali
23
Karatepe, Osman M.
21
Line, Nathaniel D.
20
Gursoy, Dogan
19
Qu, Hailin
19
Wong, IpKin Anthony
18
Hanks, Lydia
17
Hyun, Sunghyup Sean
17
Kim, Peter Beomcheol
17
Kim, Seongseop
17
Assaf, A. Georges
16
Cleveland, Mark
16
Law, Rob
16
Lu, Lu
16
Miao, Li
16
Valette-Florence, Pierre
16
Wei, Wei
16
Balaji, M. S.
15
Bartikowski, Boris
15
Chen, Chiang-ming
15
Chen, Ming-Hsiang
15
Diamantopoulos, Adamantios
15
Wu, Luorong
15
Yang, Yang
15
Zhang, Lu
15
Kumar, Satish
14
Lim, Weng Marc
14
Richard, Marie-Odile
14
So, Kevin Kam Fung
14
Foroudi, Pantea
13
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International journal of hospitality management
Journal of business research : JBR
Journal of hospitality marketing & management
Journal of service research
Tourism economics : the business and finance of tourism and recreation
Journal of retailing and consumer services
17
The journal of services marketing
10
Cornell hospitality quarterly : CQ
7
International journal of contemporary hospitality management
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of strategic marketing
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Technological forecasting & social change : an international journal
6
European management journal
5
The Cornell hospitality quarterly
5
International journal of consumer studies
4
Journal of marketing management : JMM ; journal of the Academy of Marketing
4
Journal of service management
4
Asia Pacific business review
3
Business strategy and the environment
3
International business review : the official journal of the European International Business Academy
3
International journal of market research
3
Psychology & marketing
3
Asia Pacific journal of marketing and logistics
2
European journal of marketing
2
International journal of Indian culture and business management
2
Journal of consumer behaviour
2
Journal of marketing research : JMR
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of revenue and pricing management
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
The international journal of bank marketing : IJBM
2
Asian journal of business ethics : AJBE
1
British journal of management
1
Electronic commerce research
1
Entrepreneurship and regional development : an international journal
1
European journal of marketing : EJM
1
European management review : EMR
1
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ECONIS (ZBW)
78
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1
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78
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date (oldest first)
1
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
2
Customer engagement with digitalized interactive platforms in retailing
Roy, Sanjit
;
Gaganpreet Singh
;
Sadeque, Saalem
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303995
Saved in:
3
Digital entrepreneurship research : a systematic review
Paul, Justin
;
Alhassan, Ibrahim
;
Binsaif, Nasser
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013534228
Saved in:
4
The impact of environmental management on firm performance in the U.S. lodging REITs : the moderating role of outside board of directors
Yeon, Jihwan
;
Lee, Seoki
;
Jolly, Phillip M.
;
Mattila, …
- In:
Tourism economics : the business and finance of tourism …
29
(
2023
)
2
,
pp. 513-532
Persistent link: https://www.econbiz.de/10014246049
Saved in:
5
Is digital transformation threatened? : a systematic literature review of the factors influencing firms' digital transformation and internationalization
Feliciano-Cestero, María M.
;
Ameen, Nisreen
;
Kotabe, …
- In:
Journal of business research : JBR
157
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014229164
Saved in:
6
Key account management in B2B marketing : a systematic literature review and research agenda
Sandesh, Sadasivan Pillai
;
Sreejesh, S.
;
Paul, Justin
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013534268
Saved in:
7
Social influence research in consumer behavior: What we learned and what we need to learn? : a hybrid systematic literature review
Bhukya, Ramulu
;
Paul, Justin
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014301814
Saved in:
8
Bandwagon effect revisited : a systematic review to develop future research agenda
Bindra, Sunali
;
Sharma, Deepika
;
Parameswar, Nakul
; …
- In:
Journal of business research : JBR
143
(
2022
),
pp. 305-317
Persistent link: https://www.econbiz.de/10013194539
Saved in:
9
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
10
Consumer-brand relationship : a brand hate perspective
Roy, Sanjit
;
Sharma, Apurv
;
Bose, Sunny
;
Gaganpreet Singh
- In:
Journal of business research : JBR
144
(
2022
),
pp. 1293-1304
Persistent link: https://www.econbiz.de/10013185103
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