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~isPartOf:"International journal of hospitality management"
~subject:"Corporate culture"
~subject:"Hotel industry"
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Corporate culture
Hotel industry
Dienstleistungsmanagement
29
Service management
29
Hotellerie
16
Dienstleistungsqualität
11
Service quality
11
Gastgewerbe
10
Hospitality industry
10
Customer satisfaction
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Kundenzufriedenheit
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Quality management
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Qualitätsmanagement
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Alcántara-Alcover, Enrique
1
Altinay, Levent
1
Ariffin, Ahmad Azmi M.
1
Artacho-Ramírez, Miguel Ángel
1
Bizjak, Boštjan
1
Brunner-Sperdin, Alexandra
1
Campos-Soriano, Nadia
1
Chan, Eric S. W.
1
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1
Chathoth, Prakash
1
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1
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1
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1
Fabjan, Daša3
1
Funk, Daniel C.
1
Harrington, Robert James
1
Hu, Rong
1
King, Ceridwyn
1
Knežević, Mladen
1
Kralj, Anna
1
Kukulj, Staša
1
Law, Rob
1
Lin, Meizhen
1
Ling, Qian
1
Liu, Yanling
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Ma, Chun-Chieh
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Maggioni, Isabella
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Marco Crespo, Rocío
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Marcoz, Elena Maria
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Martínez-Guillamón, Natividad
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Mattila, Anna S.
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Mauri, Chiara
1
Okumus, Fevzi
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Peng, Jianping
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Peters, Mike
1
Schaap, James Ike
1
Solnet, David
1
Stedham, Yvonne
1
Strobl, Andreas
1
Sund, Kristian J.
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International journal of hospitality management
Global cases on hospitality industry
8
Tourism management : research, policies, practice
7
International journal of contemporary hospitality management
6
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
4
Cornell hospitality quarterly : CQ
2
De Gruyter Studium
2
Enlightening tourism : ET ; a pathmaking journal
2
International journal of business and economics
2
International journal of quality and service sciences
2
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
2
The Sage handbook of hospitality management
2
BWL Tourismus 8-2011
1
Chinese management studies
1
De Gruyter eBook-Paket Wirtschaftswissenschaften
1
Driving service productivity : value-creation through innovation
1
European research studies
1
Fortschritt-Berichte VDI / 16
1
GastroManagement
1
Hamburger Beiträge zum Genossenschaftswesen
1
Hospitality Controlling : erfolgreiche Konzepte für die Hotellerie
1
Innsbrucker Kolleg für Unternehmensführung
1
International journal of information technology and management : IJITM
1
International journal of managerial and financial accounting
1
International journal of productivity and quality management : IJPQM
1
International journal of services and standards
1
International journal of services, economics and management
1
Inventi impact: service sector
1
Journal of accounting & management information systems : JAMIS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of international business and economics : JIBE
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Journal of travel and tourism marketing
1
Schriftenreihe Dienstleistungsmanagement: Tourismus, Sport, Kultur
1
Service business : an international journal
1
Strategic hospitality leadership : the Asian initiative
1
Studien zur Managementforschung : Schriftenreihe - nachhaltiges Prozessmanagement
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
17
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1
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
2
Improving service management in budget hotels
Peng, Jianping
;
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 139-148
Persistent link: https://www.econbiz.de/10011379970
Saved in:
3
Managing the service brand value of the hotel industry in an emerging market
Chang, Hsiao-Ping
;
Ma, Chun-Chieh
- In:
International journal of hospitality management
47
(
2015
),
pp. 1-13
Persistent link: https://www.econbiz.de/10011312556
Saved in:
4
The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
5
Segmenting networking orientation in the hospitality industry : an empirical research on service bundling
Maggioni, Isabella
;
Marcoz, Elena Maria
;
Mauri, Chiara
- In:
International journal of hospitality management
42
(
2014
),
pp. 192-201
Persistent link: https://www.econbiz.de/10010410731
Saved in:
6
Purpose of stay and willingness to stay as dimensions to identify and evaluate hotel experiences
Alcántara-Alcover, Enrique
;
Artacho-Ramírez, Miguel Ángel
- In:
International journal of hospitality management
33
(
2013
),
pp. 357-365
Persistent link: https://www.econbiz.de/10009746344
Saved in:
7
Scanning, perceived uncertainty, and the interpretation of trends : a study of hotel directors’ interpretation of demographic change
Sund, Kristian J.
- In:
International journal of hospitality management
33
(
2013
),
pp. 294-303
Persistent link: https://www.econbiz.de/10009746356
Saved in:
8
Co-production versus co-creation : a process based continuum in the hotel service context
Chathoth, Prakash
;
Altinay, Levent
;
Harrington, Robert James
- In:
International journal of hospitality management
32
(
2013
),
pp. 11-20
Persistent link: https://www.econbiz.de/10009717684
Saved in:
9
Generic dimensionality of hospitality in the hotel industry : a host-guest relationship perspective
Ariffin, Ahmad Azmi M.
- In:
International journal of hospitality management
35
(
2013
),
pp. 171-179
Persistent link: https://www.econbiz.de/10010225816
Saved in:
10
A review of the literature on culture in hotel management research : what is the future?
Chen, Rose X. Y.
;
Cheung, Catherine
;
Law, Rob
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 52-65
Persistent link: https://www.econbiz.de/10009406152
Saved in:
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