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~isPartOf:"International journal of internet marketing and advertising : IJIMA"
~isPartOf:"International journal of retail and distribution management"
~subject:"Customer satisfaction"
~subject:"Online retailing"
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Customer satisfaction
Online retailing
Website
36
Consumer behaviour
25
Konsumentenverhalten
25
Online-Handel
19
Internet marketing
17
Online-Marketing
17
E-commerce
12
Electronic Commerce
12
Social Web
8
Social web
8
Beziehungsmarketing
7
Relationship marketing
7
Dienstleistungsqualität
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Service quality
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Confidence
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Einzelhandel
5
Kundenzufriedenheit
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Retail trade
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Vertrauen
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Brand image
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social media
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Fashion
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Magazine
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Online service failure
2
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20
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Amsl, Sarah
2
Teller, Christoph
2
Watson, Iain
2
Wood, Steve
2
Agrebi, Meriem
1
Aldás-Manzano, Joaquín
1
Ansari, Azarnoush
1
Ateş, Mustafa Fikret
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Bezes, Christophe
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Bin Ismail, Hishamuddin
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Blake, Brian F.
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Chandon, Jean Louis
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Chong, Siong Choy
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1
Dung Phuong Hoang
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Elwalda, Abdulaziz
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Erkan, Ismail
1
Giraldi, Janaina de Moura Engracia
1
Gómez, Miguel Ángel
1
Hamilton, Rhiannon L.
1
Huh, Jisu
1
Kaushal, Arun
1
Kim Piew Lai
1
Koritos, Christos
1
Küster, Inés
1
Lee, Chunsik
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Lorenzo, Carlota
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Mollá, Alejandro
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Moro, Sérgio
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Nam Hoai Nguyen
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Nantel, Jacques
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Oliveira, Jorge Henrique Caldeira de
1
Ramos, Ricardo F.
1
Rita, Paulo
1
Sanz Blas, Silvia
1
Shafiee, Majid Mohammad
1
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International journal of internet marketing and advertising : IJIMA
International journal of retail and distribution management
Journal of retailing and consumer services
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
25
International journal of electronic marketing and retailing : IJEMR
23
Journal of internet commerce
22
Journal of business research : JBR
16
International journal of business information systems : IJBIS
15
International journal of retail & distribution management
15
International journal of e-business research : an official publication of the Information Resources Management Association
13
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
11
Electronic commerce research
10
International journal of electronic commerce : IJEC
10
Journal of electronic commerce research : JECR
9
Journal of hospitality marketing & management
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Journal of travel and tourism marketing
7
The service industries journal
7
Global business review
6
International journal of hospitality management
6
International journal of public sector performance management : IJPSPM
6
Journal of fashion marketing and management
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Electronic commerce research and applications
5
Information systems research : ISR
5
International journal of electronic business
5
Journal of air transport management
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of international consumer marketing
5
Marketing intelligence & planning
5
Service business
5
Technological forecasting & social change : an international journal
5
Tourism management : research, policies, practice
5
Asia Pacific journal of marketing and logistics
4
International journal of contemporary hospitality management
4
International journal of electronic customer relationship management : IJECRM
4
Journal of organizational computing and electronic commerce
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Management information systems : mis quarterly
4
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ECONIS (ZBW)
20
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1
Product information failures on websites and their impact on mobile shopping behaviour
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1135-1157
Persistent link: https://www.econbiz.de/10014484074
Saved in:
2
Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
Saved in:
3
Investigating factors affecting trust and purchase intention towards online websites : structural equation modelling approach
Dogra, Pallavi
;
Kaushal, Arun
- In:
International journal of internet marketing and …
18
(
2023
)
1
,
pp. 98-120
Persistent link: https://www.econbiz.de/10014318246
Saved in:
4
Developing a scale for gamified e-service quality in the e-retailing industry
Tabaeeian, Reihaneh Alsadat
;
Shafiee, Majid Mohammad
; …
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 444-464
Persistent link: https://www.econbiz.de/10014281077
Saved in:
5
The acquirements of e-service quality in fashion e-storescapes : mediating effect in an S-O-R model
Türkdemir, Pınar
;
Yıldız, Erkan
;
Ateş, Mustafa Fikret
- In:
International journal of retail and distribution management
51
(
2023
)
6
,
pp. 755-772
Persistent link: https://www.econbiz.de/10014281102
Saved in:
6
Customer satisfaction and loyalty with corporate multi-brand websites in an era of social media and misinformation
Agrebi, Meriem
;
Chandon, Jean Louis
;
Zaichkowsky, …
- In:
International journal of internet marketing and …
16
(
2022
)
4
,
pp. 394-421
Persistent link: https://www.econbiz.de/10013256327
Saved in:
7
Overall satisfaction formation across channels : an empirical study
Bezes, Christophe
- In:
International journal of retail and distribution management
50
(
2022
)
8/9
,
pp. 922-941
Persistent link: https://www.econbiz.de/10013398140
Saved in:
8
Is this the beginning of the end for retail websites? : a professional perspective
Ramos, Ricardo F.
;
Rita, Paulo
;
Moro, Sérgio
- In:
International journal of internet marketing and …
15
(
2021
)
3
,
pp. 260-280
Persistent link: https://www.econbiz.de/10012598982
Saved in:
9
The impact of corporate social responsibility and customer trust on the relationship between website information quality and customer loyalty in e-tailing context
Dung Phuong Hoang
;
Nam Hoai Nguyen
- In:
International journal of internet marketing and …
14
(
2020
)
3
,
pp. 215-235
Persistent link: https://www.econbiz.de/10012284806
Saved in:
10
Organic and sponsored ads : study on online purchase intent and visual behaviour
Souza, Marina Teixeira de
;
Oliveira, Jorge Henrique …
- In:
International journal of internet marketing and …
14
(
2020
)
3
,
pp. 318-335
Persistent link: https://www.econbiz.de/10012284825
Saved in:
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