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~isPartOf:"International journal of internet marketing and advertising : IJIMA"
~isPartOf:"Journal of customer behaviour"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Customer satisfaction"
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Search: subject_exact:"Internetauftritt"
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Customer satisfaction
Website
45
Consumer behaviour
28
Konsumentenverhalten
28
Online retailing
21
Online-Handel
21
Internet marketing
18
Online-Marketing
18
Beziehungsmarketing
12
Relationship marketing
12
E-commerce
11
Electronic Commerce
11
Dienstleistungsqualität
10
Kundenzufriedenheit
10
Service quality
10
Social Web
10
Social web
10
Confidence
6
Vertrauen
6
social media
4
Advertising effects
3
Brand image
3
Brand management
3
Internet
3
Markenführung
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Markenimage
3
Media usage
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Mediennutzung
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Quality management
3
Qualitätsmanagement
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Structural equation model
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Strukturgleichungsmodell
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Taiwan
3
Werbewirkung
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purchase intention
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China
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Menon, Balakrishnan
2
Agrebi, Meriem
1
Chandon, Jean Louis
1
Chang, Chun-Ming
1
Chen, Hui-ju
1
Chiu, Anron
1
Cho, Chul-Ho
1
Cámara, Sebastian Bruque
1
González, Jose L. Galan
1
González, Jose M. Hurtado
1
Hsu, Meng-Hsiang
1
Hyŏn, Chae-hun
1
Lee, Yi-Jung
1
Liang, Chiung-ju
1
Park, JungKun
1
Park, Mijung
1
Sharma, Narendra K.
1
Shukla, Asmita
1
Sun, Hongyi
1
Swami, Sanjeev
1
Teh, Pei-lee
1
Zaichkowsky, Judith Lynne
1
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International journal of internet marketing and advertising : IJIMA
Journal of customer behaviour
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of retailing and consumer services
18
International journal of electronic marketing and retailing : IJEMR
10
Journal of internet commerce
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
International journal of business information systems : IJBIS
8
International journal of retail & distribution management
6
Journal of travel and tourism marketing
6
Electronic commerce research
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
Journal of business research : JBR
5
International journal of hospitality management
4
International journal of public sector performance management : IJPSPM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of electronic commerce research : JECR
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Service business
4
The service industries journal
4
Tourism management : research, policies, practice
4
African journal of science, technology, innovation and development : AJSTID
3
Cogent business & management
3
Information systems and e-business management : ISeB
3
International journal of retail and distribution management
3
Journal of strategic marketing
3
Marketing intelligence & planning
3
Tourism management perspectives : TMP
3
Administrative Sciences : open access journal
2
Asia Pacific journal of marketing and logistics
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Global business review
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of business innovation and research
2
International journal of contemporary hospitality management
2
International journal of electronic business
2
International journal of electronic commerce : IJEC
2
International journal of electronic customer relationship management : IJECRM
2
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ECONIS (ZBW)
10
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10
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date (oldest first)
1
Customer satisfaction and loyalty with corporate multi-brand websites in an era of social media and misinformation
Agrebi, Meriem
;
Chandon, Jean Louis
;
Zaichkowsky, …
- In:
International journal of internet marketing and …
16
(
2022
)
4
,
pp. 394-421
Persistent link: https://www.econbiz.de/10013256327
Saved in:
2
Determinant factors influencing customer usage intentions regarding online services in the road transportation industry
Menon, Balakrishnan
- In:
Journal of customer behaviour
18
(
2019
)
2
,
pp. 131-150
Persistent link: https://www.econbiz.de/10012257458
Saved in:
3
The influence of e-relationship quality and e-service quality on customer loyalty in the context of Flipkart online retailer services
Menon, Balakrishnan
- In:
Journal of customer behaviour
17
(
2018
)
1/2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10011936177
Saved in:
4
What e-SERVPERF in recruiting websites does affect users’ perceived value, satisfaction, and revisit intention in Korea?
Cho, Chul-Ho
;
Hyŏn, Chae-hun
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 818-835
Persistent link: https://www.econbiz.de/10011581099
Saved in:
5
How can social networking sites help build customer loyalty? : an empirical investigation
Chang, Chun-Ming
;
Hsu, Meng-Hsiang
;
Lee, Yi-Jung
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 111-123
Persistent link: https://www.econbiz.de/10011555102
Saved in:
6
An emprical study on the websites service quality of Hong Kong small businesses
Sun, Hongyi
;
Teh, Pei-lee
;
Chiu, Anron
- In:
Total quality management & business excellence : an …
23
(
2012
)
8
,
pp. 931-947
Persistent link: https://www.econbiz.de/10009625429
Saved in:
7
Website characteristics, user characteristics and purchase intention: mediating role of website satisfaction
Shukla, Asmita
;
Sharma, Narendra K.
;
Swami, Sanjeev
- In:
International journal of internet marketing and …
6
(
2010
)
2
,
pp. 142-167
Persistent link: https://www.econbiz.de/10003977945
Saved in:
8
Exploring the influences of perceived interactivity on consumers' e-shopping effectiveness
Park, Mijung
;
Park, JungKun
- In:
Journal of customer behaviour
8
(
2009
)
4
,
pp. 361-379
Persistent link: https://www.econbiz.de/10003916601
Saved in:
9
A study of the impacts of website quality on customer relationship performance
Liang, Chiung-ju
;
Chen, Hui-ju
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 971-988
Persistent link: https://www.econbiz.de/10003921603
Saved in:
10
Exploring paths between web adoption and firm performance : the mediating effect of customer satisfaction, corporate image, market expansion and internal efficiency
González, Jose M. Hurtado
;
Cámara, Sebastian Bruque
; …
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1055-1074
Persistent link: https://www.econbiz.de/10003921613
Saved in:
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