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~isPartOf:"International journal of internet marketing and advertising : IJIMA"
~isPartOf:"Journal of customer behaviour"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
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Beziehungsmarketing
Customer satisfaction
Website
36
Consumer behaviour
25
Konsumentenverhalten
25
Online retailing
18
Online-Handel
18
Internet marketing
17
Online-Marketing
17
E-commerce
11
Electronic Commerce
11
Relationship marketing
9
Social Web
8
Social web
8
Confidence
5
Kundenzufriedenheit
5
Vertrauen
5
Dienstleistungsqualität
4
Service quality
4
Advertising effects
3
Brand management
3
Markenführung
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Werbewirkung
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social media
3
Benutzerschnittstelle
2
Brand image
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China
2
Einzelhandel
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Magazine
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Markenimage
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Media usage
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Mediennutzung
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Quality management
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Qualitätsmanagement
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Retail trade
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Spain
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Spanien
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Structural equation model
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Strukturgleichungsmodell
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English
11
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Ellonen, Hanna-Kaisa
2
Menon, Balakrishnan
2
Agrebi, Meriem
1
Assimakopoulos, Costas
1
Blake, Brian F.
1
Chandon, Jean Louis
1
Dimitriadis, Sergios
1
Dung Phuong Hoang
1
Georgiadis, Christos K.
1
Hamilton, Rhiannon L.
1
Koritos, Christos
1
Kuivalainen, Olli
1
Nam Hoai Nguyen
1
Neuendorf, Kimberly A.
1
Papaioannou, Eugenia
1
Park, JungKun
1
Park, Mijung
1
Sarmaniotis, Christos
1
Shamatta, Cristina
1
Sharma, Narendra K.
1
Shukla, Asmita
1
Swami, Sanjeev
1
Tarkiainen, Anassi
1
Tarkiainen, Anssi
1
Tsimonis, Georgios
1
Zaichkowsky, Judith Lynne
1
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International journal of internet marketing and advertising : IJIMA
Journal of customer behaviour
Journal of retailing and consumer services
23
International journal of electronic marketing and retailing : IJEMR
12
Journal of internet commerce
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
International journal of business information systems : IJBIS
9
International journal of e-business research : an official publication of the Information Resources Management Association
9
International journal of retail & distribution management
9
Journal of business research : JBR
8
Journal of travel and tourism marketing
8
Journal of electronic commerce research : JECR
7
Electronic commerce research
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Tourism management : research, policies, practice
6
International journal of electronic customer relationship management : IJECRM
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Service business
5
The service industries journal
5
International journal of electronic commerce : IJEC
4
International journal of hospitality management
4
International journal of public sector performance management : IJPSPM
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
African journal of science, technology, innovation and development : AJSTID
3
Asia Pacific journal of marketing and logistics
3
Cogent business & management
3
Global business review
3
Information systems and e-business management : ISeB
3
International journal of contemporary hospitality management
3
International journal of retail and distribution management
3
International journal of technology marketing : IJTMkt
3
Journal of air transport management
3
Journal of fashion marketing and management
3
Journal of hospitality marketing & management
3
Journal of organizational computing and electronic commerce
3
Journal of strategic marketing
3
Management research review
3
Marketing intelligence & planning
3
Technological forecasting & social change : an international journal
3
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ECONIS (ZBW)
11
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11
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date (oldest first)
1
Customer satisfaction and loyalty with corporate multi-brand websites in an era of social media and misinformation
Agrebi, Meriem
;
Chandon, Jean Louis
;
Zaichkowsky, …
- In:
International journal of internet marketing and …
16
(
2022
)
4
,
pp. 394-421
Persistent link: https://www.econbiz.de/10013256327
Saved in:
2
The impact of corporate social responsibility and customer trust on the relationship between website information quality and customer loyalty in e-tailing context
Dung Phuong Hoang
;
Nam Hoai Nguyen
- In:
International journal of internet marketing and …
14
(
2020
)
3
,
pp. 215-235
Persistent link: https://www.econbiz.de/10012284806
Saved in:
3
Determinant factors influencing customer usage intentions regarding online services in the road transportation industry
Menon, Balakrishnan
- In:
Journal of customer behaviour
18
(
2019
)
2
,
pp. 131-150
Persistent link: https://www.econbiz.de/10012257458
Saved in:
4
Examining relational benefits and costs in an online non-transactional context
Tsimonis, Georgios
;
Dimitriadis, Sergios
;
Koritos, Christos
- In:
International journal of internet marketing and …
12
(
2018
)
2
,
pp. 122-137
Persistent link: https://www.econbiz.de/10011859036
Saved in:
5
The influence of e-relationship quality and e-service quality on customer loyalty in the context of Flipkart online retailer services
Menon, Balakrishnan
- In:
Journal of customer behaviour
17
(
2018
)
1/2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10011936177
Saved in:
6
Does offline market share drive online loyalty? : double jeopardy phenomenon in the context of print magazines and magazine websites
Tarkiainen, Anassi
;
Ellonen, Hanna-Kaisa
- In:
International journal of internet marketing and …
9
(
2015
)
3
,
pp. 254-266
Persistent link: https://www.econbiz.de/10011498043
Saved in:
7
Investigating websites' e-CRM features in building customer relationships : evidence from Greece
Papaioannou, Eugenia
;
Assimakopoulos, Costas
; …
- In:
International journal of internet marketing and …
8
(
2014
)
4
,
pp. 320-338
Persistent link: https://www.econbiz.de/10011349106
Saved in:
8
The effect of website usage and virtual community participation on brand relationships
Ellonen, Hanna-Kaisa
;
Tarkiainen, Anssi
;
Kuivalainen, Olli
- In:
International journal of internet marketing and …
6
(
2010
)
1
,
pp. 85-105
Persistent link: https://www.econbiz.de/10003938238
Saved in:
9
Website characteristics, user characteristics and purchase intention: mediating role of website satisfaction
Shukla, Asmita
;
Sharma, Narendra K.
;
Swami, Sanjeev
- In:
International journal of internet marketing and …
6
(
2010
)
2
,
pp. 142-167
Persistent link: https://www.econbiz.de/10003977945
Saved in:
10
Exploring the influences of perceived interactivity on consumers' e-shopping effectiveness
Park, Mijung
;
Park, JungKun
- In:
Journal of customer behaviour
8
(
2009
)
4
,
pp. 361-379
Persistent link: https://www.econbiz.de/10003916601
Saved in:
1
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