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~isPartOf:"International journal of productivity and quality management : IJPQM"
~isPartOf:"Unternehmertum im Tourismus : Führen mit Erneuerungen"
~subject:"Dienstleistungsqualität"
~subject:"Economic model"
~subject:"Hospitality industry"
~subject:"Service quality"
~subject:"Sustainability"
~subject:"Österreich"
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Dienstleistungsqualität
Economic model
Hospitality industry
Service quality
Sustainability
Österreich
Tourism industry
19
Tourismuswirtschaft
19
Tourism
8
Tourismus
8
Hotel industry
7
Hotellerie
7
Customer satisfaction
5
Entrepreneurship
5
Entrepreneurship approach
5
Kundenzufriedenheit
5
Theorie
5
Theory
5
Austria
3
Beziehungsmarketing
3
Gastgewerbe
3
KMU
3
Relationship marketing
3
SME
3
hotel industry
3
tourism industry
3
Alpenraum
2
Alpine region
2
Benchmarking
2
Dienstleistungsmanagement
2
Holiday behaviour
2
International tourism
2
Internationaler Tourismus
2
Productivity
2
Produktivität
2
Quality management
2
Qualitätsmanagement
2
Resource-based view
2
Ressourcenorientierter Ansatz
2
Service management
2
Strategic management
2
Strategisches Management
2
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German
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Anh Thi Tu Le
3
Ha Thu Nguyen
3
Nguyen Hoang
2
Peters, Mike
2
Adil, Mohd
1
Anh Chi Phan
1
Ebner, Stefanie
1
Frehse, Jörg
1
Kaiser, Marc-Oliver
1
Kumar, Mukesh
1
Nasir, Mohd
1
Netzer, Pius
1
Phong Thai Le
1
Truong Trong Hoang
1
Tschurtschenthaler, Paul
1
Weiermair, Klaus
1
Yazdi, Amir Karbassi
1
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International journal of productivity and quality management : IJPQM
Unternehmertum im Tourismus : Führen mit Erneuerungen
International journal of contemporary hospitality management
101
International journal of hospitality management
78
Tourism management : research, policies, practice
61
Tourism management perspectives : TMP
60
Journal of travel and tourism marketing
40
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
28
Tourism economics : the business and finance of tourism and recreation
28
Tourism and hospitality research : THR
26
Journal of hospitality marketing & management
25
Sustainable hospitality and tourism as motors for development : case studies from developing regions of the world
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
23
Tourism review
21
Journal of hospitality and tourism insights
19
Advances in hospitality, tourism, and the services industry (AHTSI) book series
16
Springer eBook Collection
14
The service industries journal
13
Tourism planning & development
13
Administrative Sciences : open access journal
11
Journal of business research : JBR
11
Tourism review : the official journal of the AIEST
11
Premier reference source
10
Springer Proceedings in Business and Economics
10
Tourism and hospitality research : the surrey quarterly review
10
UTMS journal of economics / University of Tourism and Management : international, multidisciplinary journal for the area of south and southeastern Europe
10
Enlightening tourism : ET ; a pathmaking journal
9
Journal of destination marketing & management
9
EuroMed journal of business
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of retailing and consumer services
7
Scandinavian journal of hospitality and tourism
7
Amfiteatru economic : an economic and business research periodical
6
Inventi impact: service sector
6
Journal of family business management : JFBM
6
Journal of vacation marketing
6
Journal of vacation marketing : an international journal
6
SpringerLink / Bücher
6
Sustainable human resource management in tourism : African perspectives
6
Annals of tourism research empirical insights
5
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ECONIS (ZBW)
11
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10
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11
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1
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Truong Trong Hoang
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
Saved in:
2
Determinants of employee performance in tourism industry : mediating role of engagement and meaningfulness
Anh Chi Phan
;
Anh Thi Tu Le
;
Ha Thu Nguyen
;
Nguyen Hoang
- In:
International journal of productivity and quality …
38
(
2023
)
2
,
pp. 243-269
Persistent link: https://www.econbiz.de/10014313407
Saved in:
3
Insights into customer online reviews of service quality in hotels : evidence from Vietnam
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Nguyen Hoang
;
Phong Thai Le
- In:
International journal of productivity and quality …
36
(
2022
)
2
,
pp. 265-292
Persistent link: https://www.econbiz.de/10013369910
Saved in:
4
Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach
Adil, Mohd
;
Nasir, Mohd
;
Kumar, Mukesh
- In:
International journal of productivity and quality …
34
(
2021
)
4
,
pp. 561-580
Persistent link: https://www.econbiz.de/10013093171
Saved in:
5
Designing a mathematical model for indicators of service quality in the tourism industry based on SERVQUAL and Rembrandt methods
Yazdi, Amir Karbassi
- In:
International journal of productivity and quality …
15
(
2015
)
4
,
pp. 511-527
Persistent link: https://www.econbiz.de/10011376598
Saved in:
6
Neue Rahmenbedingungen der Individualhotellerie und Gastronomie des 21. Jahrhunderts
Weiermair, Klaus
- In:
Unternehmertum im Tourismus : Führen mit Erneuerungen
,
(pp. 15-24)
.
2008
Persistent link: https://www.econbiz.de/10003616599
Saved in:
7
Unternehmerische Aus- und Weiterbildung im Tourismus
Tschurtschenthaler, Paul
- In:
Unternehmertum im Tourismus : Führen mit Erneuerungen
,
(pp. 95-110)
.
2008
Persistent link: https://www.econbiz.de/10003617029
Saved in:
8
Internationale Dienstleistungskompetenzen : neue Impulse für das strategische Management von Tourismusbetrieben
Frehse, Jörg
- In:
Unternehmertum im Tourismus : Führen mit Erneuerungen
,
(pp. 145-163)
.
2008
Persistent link: https://www.econbiz.de/10003617035
Saved in:
9
Erfolgsfaktor Kundenzufriedenheit im Tourismus : neue Ansätze zur Umsetzung der Dienstleistungsqualität
Kaiser, Marc-Oliver
- In:
Unternehmertum im Tourismus : Führen mit Erneuerungen
,
(pp. 165-188)
.
2008
Persistent link: https://www.econbiz.de/10003617037
Saved in:
10
Benchmarking innovativer Unternehmer im Tourismus : was macht einen innovativen Unternehmer aus?
Ebner, Stefanie
;
Netzer, Pius
;
Peters, Mike
- In:
Unternehmertum im Tourismus : Führen mit Erneuerungen
,
(pp. 205-229)
.
2008
Persistent link: https://www.econbiz.de/10003617042
Saved in:
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