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~isPartOf:"International journal of quality & reliability management"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Big event"
~subject:"Dienstleistungsqualität"
~subject:"Experiment"
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Search: subject:"experience"
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Big event
Dienstleistungsqualität
Experiment
Beziehungsmarketing
134
Relationship marketing
134
Holiday behaviour
93
Urlaubsverhalten
93
Consumer behaviour
87
Konsumentenverhalten
87
Tourism
87
Tourismus
85
Customer satisfaction
79
Kundenzufriedenheit
79
Service quality
55
Tourism industry
54
Tourismuswirtschaft
54
Tourism marketing
51
Tourismusmarketing
51
Hotel industry
34
Hotellerie
34
Event marketing
30
Event-Marketing
30
Destination management
29
Destinationsmanagement
29
Brand image
23
Markenimage
23
Social Web
20
Social web
20
Emotion
19
Tourist experience
18
Großveranstaltung
17
Satisfaction
17
Brand management
16
Experience
16
Markenführung
16
Australia
15
Australien
15
Internet marketing
14
Loyalty
14
Online-Marketing
14
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86
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86
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English
86
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Fairley, Sheranne
3
Boukis, Achilleas
2
Cai, Ruiying
2
Etemad-Sajadi, Reza
2
Gursoy, Dogan
2
Izogo, Ernest Emeka
2
Kelly, Donna M.
2
Kirillova, Ksenia
2
Koritos, Christos
2
Lv, Xingyang
2
Malik, Shahab Alam
2
O'Brien, Danny
2
So, Kevin Kam Fung
2
Su, LuJun
2
Todd, Louise
2
Wang, Yao-Chin
2
Zhang, Ye
2
Aggarwal, Vaibhav
1
Ahlawat, Pardeep
1
Akamavi, Raphaël K.
1
Akhoondnejad, Arman
1
Akyol, Ayşe
1
Al Kuwaiti, Ibrahim A.
1
Alonso-Almeida, María del Mar
1
Alén, Elisa
1
Anastasiadou, Constantia
1
Berenguer Contrí, Gloria
1
Bernardo, Merce
1
Bhoria, Navdeep
1
Bogicevic, Vanja
1
Bose, Indranil
1
Bradley, Graham L.
1
Bradley, Gregory T.
1
Buckley, Ralf
1
Campbell-Allen, Nicola
1
Carlos Villamarín, Pablo de
1
Carlson, Jamie
1
Chen, Li-fei
1
Chen, Liujing
1
Chen, Shuixia
1
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Published in...
All
International journal of quality & reliability management
Tourism management : research, policies, practice
Journal of retailing and consumer services
206
International journal of hospitality management
141
Journal of business research : JBR
133
The journal of services marketing
107
The service industries journal
82
Journal of travel and tourism marketing
76
Journal of hospitality marketing & management
74
International journal of contemporary hospitality management
66
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
Services marketing quarterly
54
Journal of service research : JSR
51
Service business
47
Journal of service management
43
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Cogent business & management
37
The TQM journal : the international review of organizational improvement
34
Journal of service research
33
Journal of strategic marketing
29
Industrial marketing management : the international journal for industrial and high-tech firms
28
International journal of event and festival management
28
International journal of quality and service sciences
27
Asia Pacific journal of marketing and logistics
26
Marketing intelligence & planning
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
25
The international journal of bank marketing : IJBM
25
Tourism management perspectives : TMP
25
International journal of services and operations management
24
Psychology & marketing
24
Journal of air transport management
23
Journal of the Academy of Marketing Science
23
Journal of behavioral decision making
22
Journal of hospitality and tourism insights
22
Managing service quality : MSQ ; an international journal
22
Total quality management & business excellence
22
International journal of services, economics and management
21
Tourism analysis : an interdisciplinary tourism & hospitality journal
21
Journal of service theory and practice
20
International journal of electronic customer relationship management : IJECRM
18
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ECONIS (ZBW)
86
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86
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1
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
2
Measuring customer satisfaction in electronic commerce : the impact of e-service quality and user
experience
Mamakou, Xenia J.
;
Zaharias, Panagiotis
;
Milesi, Maria
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 915-943
Persistent link: https://www.econbiz.de/10014483077
Saved in:
3
How tourism memory boosts creativity? : the role of openness to
experience
Hu, Jihao
;
Wan, Lisa C.
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457622
Saved in:
4
Exploring the impact of location-based augmented reality on tourists' spatial behavior,
experience
, and intention through a field experiment
Zhang, Kun
;
Wang, Jingyue
;
Zhang, Jinyi
;
Wang, Ying
; …
- In:
Tourism management : research, policies, practice
102
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014457770
Saved in:
5
The influence of library service quality, library image, place, personal control and trust on loyalty : the mediating role of perceived service value and satisfaction
Malik, Shahab Alam
;
Fatima, Taqdees
;
Jia, Yong
;
Pannu, Hina
- In:
International journal of quality & reliability management
41
(
2024
)
4
,
pp. 1111-1129
Persistent link: https://www.econbiz.de/10014520399
Saved in:
6
"Give me an upgrade or I will give you a bad review!" : investigating customer threats in the hospitality industry
Boukis, Achilleas
;
Harris, Lloyd C.
;
Koritos, Christos D.
- In:
Tourism management : research, policies, practice
104
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015052203
Saved in:
7
How does occupational stigma and work dirtiness inhibit hotel front-line employees' proactive customer service performance and its solutions
Lv, Xingyang
;
Zhang, Kexin
;
Song, Qi
;
Fu, Xiaoxiao
;
Liu, Yue
- In:
Tourism management : research, policies, practice
104
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10015052215
Saved in:
8
Can anthropomorphic interpretation cues motivate tourists to have civilized behavioral intentions? : the roles of meaningful
experience
and narrative
Liu, Yan
;
Ning, ShunLi
;
Zhang, MengYing
;
Font, Xavier
; …
- In:
Tourism management : research, policies, practice
103
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10015052126
Saved in:
9
Nonverbal communication in hotels as a medium of
experience
co-creation
Shahidul Islam, Mohammad
;
Kirillova, Ksenia
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648372
Saved in:
10
Tourism experiences vs. material purchases : effects of eudaimonic consumption motive on consumers' reactions to invidious comparisons
Yang, Wan
;
Zhang, Ye
;
So, Kevin Kam Fung
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012417907
Saved in:
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