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~isPartOf:"International journal of retail and distribution management"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Internet marketing"
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Search: subject:"Beziehungsmarketing"
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Consumer behaviour
Customer satisfaction
Internet marketing
Beziehungsmarketing
46
Relationship marketing
46
Konsumentenverhalten
42
Einzelhandel
29
Retail trade
29
Kundenzufriedenheit
12
Online retailing
12
Online-Handel
12
Dienstleistungsqualität
9
Service quality
9
Brand management
8
Markenführung
8
Brand
7
Brand image
7
Customer experience
7
Markenartikel
7
Markenimage
7
Retail
7
Multichannel strategy
6
Multikanalvertrieb
6
Online-Marketing
5
Brand loyalty
4
Distribution channel
4
E-commerce
4
Electronic Commerce
4
Emotion
4
Social Web
4
Social web
4
Vertriebsweg
4
Virtual reality
4
Virtuelle Realität
4
Augmented reality
3
Bibliometrics
3
Bibliometrie
3
Customer engagement
3
Customer integration
3
Data protection
3
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39
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4
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40
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English
43
Author
All
Diallo, Mbaye Fall
2
Dias, Joana Carmo
2
Lim, Heejin
2
Lyu, Jewon
2
Sengupta, Aniket
2
Silva, Susana C.
2
Agárdi, Irma
1
Ahmad, Hassan
1
Ali, Fayaz
1
Ali, Saqib
1
Alisara Rungnontarat Charinsarn
1
Alt, Mónika-Anetta
1
Arora, Vibha
1
Ben Taieb, Seifeddine
1
Bonfanti, Angelo
1
Boutsouki, Christina
1
Braga, Beatriz
1
Bremer, Phil
1
Brunetti, Federico
1
Butori, Raphaëlle
1
Butt, Asad
1
Campbell, Jeffrey
1
Cao, Lanlan
1
Carvalho, João M. S.
1
Cavender, RayeCarol
1
Chatzipanagiotou, Kalliopi
1
Chatzopoulou, Evi
1
Chung, Seh Woong
1
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1
De La Martiniere Petroll, Martin
1
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1
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1
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1
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1
Fang, Eddy
1
Faria, Sílvia
1
Flacandji, Michaël
1
Fota, Anne
1
Fukuda, Susumu
1
Gil Saura, Irene
1
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International journal of retail and distribution management
Journal of retailing and consumer services
513
Journal of business research : JBR
398
International journal of hospitality management
213
The journal of services marketing
165
The journal of product & brand management
103
Industrial marketing management : the international journal for industrial and high-tech firms
102
The service industries journal
102
Journal of hospitality marketing & management
95
Journal of the Academy of Marketing Science
94
International journal of contemporary hospitality management
89
Journal of travel and tourism marketing
87
Asia Pacific journal of marketing and logistics
83
The journal of brand management : an international journal
83
Cogent business & management
82
Psychology & marketing
82
Journal of strategic marketing
79
Tourism management : research, policies, practice
75
Journal of retailing
74
Journal of service management
71
Journal of marketing
69
Journal of service research : JSR
69
Marketing intelligence & planning
64
European journal of marketing : EJM
62
Services marketing quarterly
60
International journal of internet marketing and advertising : IJIMA
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
58
Service business
58
SpringerLink / Bücher
58
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
58
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
56
International journal of retail & distribution management
53
International journal of electronic customer relationship management : IJECRM
52
International journal of electronic marketing and retailing : IJEMR
52
The international review of retail, distribution and consumer research
52
The journal of business & industrial marketing
52
The international journal of bank marketing : IJBM
51
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
50
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
48
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
45
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ECONIS (ZBW)
43
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1
Creating memorable shopping experiences to meet phygital customers' needs : evidence from sporting goods stores
Bonfanti, Angelo
;
Vigolo, Vania
;
Vannucci, Virginia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 81-100
Persistent link: https://www.econbiz.de/10014484188
Saved in:
2
Grocery retailer's brand performances from brand personalities and marketing offerings
Duh, Helen Inseng
;
Pwaka, Oliver
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 101-122
Persistent link: https://www.econbiz.de/10014484195
Saved in:
3
Customer expectations of unattended grocery delivery services : mapping forms and determinants
Olsson, John
;
Osman, Mary Catherine
;
Hellström, Daniel
; …
- In:
International journal of retail and distribution management
50
(
2022
)
13
,
pp. 1-16
Persistent link: https://www.econbiz.de/10013552634
Saved in:
4
Service quality and store design in retail competitiveness
Faria, Sílvia
;
Carvalho, João M. S.
;
Vale, Vera Teixeira
- In:
International journal of retail and distribution management
50
(
2022
)
13
,
pp. 184-199
Persistent link: https://www.econbiz.de/10013552654
Saved in:
5
Call it a customer club! : how reward programme's name impacts programme effectiveness
Mimouni Chaabane, Aïda
;
Pez, Virginie
;
Butori, Raphaëlle
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 312-326
Persistent link: https://www.econbiz.de/10014513270
Saved in:
6
Do socio-cultural factors affect the relationships between CSR and loyalty in retailing? : a three-country investigation
Diallo, Mbaye Fall
;
Lambey, Christine
;
Hasanzade, Vuesal
; …
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014484196
Saved in:
7
Exploring omnichannel strategies : a path to improve customer experiences
Silva, Susana C.
;
Silva, Francisca Pinto
;
Dias, Joana Carmo
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 62-88
Persistent link: https://www.econbiz.de/10014484202
Saved in:
8
Advancing customer experience through service design in mega shopping malls
Junaid, Muhammad
;
Rasheed, Muhammad Faisal
;
Goudarzi, Kiane
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 89-106
Persistent link: https://www.econbiz.de/10014484218
Saved in:
9
Does cross-channel consistency always create brand loyalty in omni-channel retailing?
Liu, Ting
;
Liu, Minghao
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 125-145
Persistent link: https://www.econbiz.de/10014484231
Saved in:
10
Mall relevance, shoppers' well-being and mall loyalty : moderating role of social media celebrity
Javed, Hafiz Muhammad Usama
;
Yaqub, Rana Muhammad Shahid
; …
- In:
International journal of retail and distribution management
52
(
2024
)
2
,
pp. 168-182
Persistent link: https://www.econbiz.de/10014484235
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