//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services technology and management"
~isPartOf:"Journal of electronic commerce research : JECR"
~subject:"E-commerce"
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Verbraucherzufriedenheit"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
E-commerce
USA
Customer satisfaction
48
Kundenzufriedenheit
48
Consumer behaviour
21
Konsumentenverhalten
21
Beziehungsmarketing
18
Relationship marketing
18
Dienstleistungsqualität
16
Service quality
16
Online retailing
15
Online-Handel
15
Electronic Commerce
8
Confidence
6
Vertrauen
6
service quality
6
Quality management
5
Qualitätsmanagement
5
Satisfaction
5
Social Web
5
Social web
5
Taiwan
5
Viral marketing
5
Virales Marketing
5
customer satisfaction
5
Website
4
Brand management
3
China
3
Customer service
3
Holiday behaviour
3
Internet marketing
3
Kundenservice
3
Markenführung
3
Online shopping
3
Online-Marketing
3
Perceived value
3
Social network
3
Soziales Netzwerk
3
Tourism industry
3
Tourismuswirtschaft
3
more ...
less ...
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Language
All
English
11
Author
All
Au, Norman
1
Cai, Liping A.
1
Chen, Charlie C.
1
Choi, Dorothy K. Y.
1
Chung, Te-lin
1
Church, E. Mitchell
1
Curth, Marcelo
1
Eid, Mustafa I.
1
Garcia, Alexandre dos Santos
1
Ha, Sejin
1
Huang, Joy Zhuowei
1
Huang, Ning-hung
1
Hung, Shin-yuan
1
Ismail, Joseph A.
1
Iyer, Lakshmi S.
1
Jiang, Wei
1
Lee, Shih-Yang
1
Li, Eldon Yu-zen
1
Li, Hongxiu
1
Lin, Arthur J.
1
Liu, Yong
1
Matos, Celso Augusto de
1
Padhy, Ramakrushna
1
Park, Joohyung
1
Patnaik, Srikanta
1
Patra, Prasant Kumar
1
Peng, Hong
1
Ray, Arun Kumar
1
Snell, Whitney
1
Su, Ruihuan
1
Suomi, Reima
1
more ...
less ...
Published in...
All
International journal of services technology and management
Journal of electronic commerce research : JECR
Journal of retailing and consumer services
56
International journal of hospitality management
32
Journal of internet commerce
19
International journal of electronic marketing and retailing : IJEMR
17
Journal of business research : JBR
17
The journal of services marketing
17
International journal of electronic customer relationship management : IJECRM
16
Services marketing quarterly
15
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
International journal of business information systems : IJBIS
13
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
13
Journal of service research : JSR
13
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
13
Asia Pacific journal of marketing and logistics
12
Journal of travel and tourism marketing
12
The service industries journal
12
Psychology & marketing
11
Service business
11
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
Managing service quality : MSQ ; an international journal
10
International journal of contemporary hospitality management
9
Journal of the Academy of Marketing Science
9
Cogent business & management
8
Information systems and e-business management : ISeB
8
International journal of retail and distribution management
8
Journal of hospitality marketing & management
8
Electronic commerce research and applications
7
International journal of production economics
7
International journal of quality and service sciences
7
Journal of consumer research : JCR ; an interdisciplinary bimonthly
7
Journal of fashion marketing and management
7
Journal of marketing theory and practice
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Journal of vacation marketing : an international journal
7
Electronic markets : the international journal on networked business
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of quality & reliability management
6
International journal of retail & distribution management
6
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer loyalty in the online context : understanding trust in different parties
Matos, Celso Augusto de
;
Curth, Marcelo
;
Garcia, …
- In:
Journal of electronic commerce research : JECR
21
(
2020
)
4
,
pp. 237-251
Persistent link: https://www.econbiz.de/10012404563
Saved in:
2
Dysfunctional customer behavior in cross-border e-commerce : a justice-affect-behavior model
Lin, Arthur J.
;
Li, Eldon Yu-zen
;
Lee, Shih-Yang
- In:
Journal of electronic commerce research : JECR
19
(
2018
)
1
,
pp. 36-54
Persistent link: https://www.econbiz.de/10011865634
Saved in:
3
The effect of service guarantee strength on service quality of online merchants
Peng, Hong
;
Jiang, Wei
;
Su, Ruihuan
- In:
International journal of services technology and management
22
(
2016
)
1/2
,
pp. 4-17
Persistent link: https://www.econbiz.de/10011645256
Saved in:
4
Electronic governance service quality : a study in the state of Odisha
Patra, Prasant Kumar
;
Ray, Arun Kumar
;
Padhy, Ramakrushna
; …
- In:
International journal of services technology and management
21
(
2015
)
4/5/6
,
pp. 238-251
Persistent link: https://www.econbiz.de/10011547675
Saved in:
5
An integrative approach to understanding customer satisfaction with e-service of online stores
Hung, Shin-yuan
;
Chen, Charlie C.
;
Huang, Ning-hung
- In:
Journal of electronic commerce research : JECR
15
(
2014
)
1
,
pp. 40-57
Persistent link: https://www.econbiz.de/10010348262
Saved in:
6
Exploring the factors motivating e-service users' WOM behaviour
Li, Hongxiu
;
Liu, Yong
;
Suomi, Reima
- In:
International journal of services technology and management
19
(
2013
)
4/5/6
,
pp. 187-200
Persistent link: https://www.econbiz.de/10009791697
Saved in:
7
An experimental investigation of regulatory orientation and post-choice regret in online product selection
Church, E. Mitchell
;
Iyer, Lakshmi S.
- In:
Journal of electronic commerce research : JECR
13
(
2012
)
4
,
pp. 289-304
Persistent link: https://www.econbiz.de/10009728090
Saved in:
8
Consumers' post-adoption of m-services : interest in future m-services based on consumer evaluations of current m-services
Park, Joohyung
;
Snell, Whitney
;
Ha, Sejin
;
Chung, Te-lin
- In:
Journal of electronic commerce research : JECR
12
(
2011
)
3
,
pp. 165-175
Persistent link: https://www.econbiz.de/10009387326
Saved in:
9
A model of online trust for travel products
Choi, Dorothy K. Y.
;
Au, Norman
- In:
International journal of services technology and management
15
(
2011
)
1/2
,
pp. 132-146
Persistent link: https://www.econbiz.de/10008986869
Saved in:
10
Determinants of e-commerce customer satisfaction, trust, and loyalty in Saudi Arabia
Eid, Mustafa I.
- In:
Journal of electronic commerce research : JECR
12
(
2011
)
1
,
pp. 78-93
Persistent link: https://www.econbiz.de/10009295566
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->