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~isPartOf:"Inventi impact: retailing & consumer services"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Internet marketing"
~subject:"Konsumentenverhalten"
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Search: subject_exact:"Wechselkosten"
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Internet marketing
Konsumentenverhalten
Switching behaviour
27
Wechselverhalten
27
Consumer behaviour
13
Beziehungsmarketing
8
Relationship marketing
8
Customer satisfaction
7
Dienstleistungsqualität
7
Kundenzufriedenheit
7
Service quality
7
Switching costs
5
Theorie
4
Theory
4
Loyalty
3
Preismanagement
3
Pricing strategy
3
switching costs
3
Asymmetric information
2
Asymmetrische Information
2
Distribution channel
2
Electronic Banking
2
Electronic banking
2
Lieferantenmanagement
2
Mobile communications
2
Mobile phone
2
Mobilkommunikation
2
Mobiltelefon
2
Satisfaction
2
Supplier relationship management
2
Switching cost
2
USA
2
United States
2
Vertriebsweg
2
switching cost
2
Affective commitment
1
Agency theory
1
Agent-based modeling
1
Agentenbasierte Modellierung
1
Alternative attractiveness
1
Appraisal Theory of Emotions
1
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English
13
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Chebat, Jean-Charles
2
Abolfathi, Niloofar
1
Beatty, Sharon E.
1
Blut, Markus
1
Borges, Adilson
1
Campbell, Dennis W.
1
Castro, Ignacio
1
Chan, Tat
1
Chang, Chiao-Chen
1
Chen, Chie-Bein
1
Chiu, Hung-Chang
1
Chou, Szu-Yu
1
Chou, Yu-Tsun
1
Cosguner, Koray
1
Cziehso, Gerrit Paul
1
Davidow, Moshe
1
Frei, Frances
1
Haj-Salem, Narjes
1
Hauser, John R.
1
Hidayat, Subuh
1
Kukar-Kinney, Monika
1
Liberali, Guilherme
1
Mazuri Abd Ghani
1
Northington, William Magnus
1
Picón, Araceli
1
Rahi, Samar
1
Roldán, José L.
1
Santamaria, Simone
1
Schäfers, Tobias
1
Seetharaman, Seethu
1
Shen, George C.
1
Urban, Glen L.
1
Williams, Charles
1
Wu, Wen-Tsung
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Inventi impact: retailing & consumer services
Journal of business research : JBR
Management science : journal of the Institute for Operations Research and the Management Sciences
Information economics and policy : IEP
8
International journal of industrial organization
6
Journal of retailing and consumer services
6
CESifo working papers
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
Journal of marketing research : JMR
4
The journal of services marketing
4
The service industries journal
4
Bank of England Working Paper
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Discussion paper / Centre for Economic Policy Research
3
Diskussionsbeiträge - Bank- und Finanzwirtschaftliche Forschung (BAFIFO)
3
Gabler Edition Wissenschaft
3
Journal of consumer behaviour : an international research review
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of industry, competition and trade
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of retailing
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
Marketing letters : a journal of research in marketing
3
Marketing science
3
Preprints of the Max Planck Institute for Research on Collective Goods
3
The energy journal
3
Working paper / National Bureau of Economic Research, Inc.
3
DICE discussion paper
2
Discussion paper
2
Discussion papers / CEPR
2
Diskussionsschriften / Universität Bern, Departement Volkswirtschaftlehre
2
Economics letters
2
Essays in industrial organization and asset allocation
2
European Sport management quarterly : ESMQ
2
Global business review
2
Information systems research : ISR
2
International journal of bank marketing
2
International journal of business information systems : IJBIS
2
International journal of production economics
2
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ECONIS (ZBW)
13
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13
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date (oldest first)
1
How does firm scope depend on customer switching costs? : evidence from mobile telecommunications markets
Abolfathi, Niloofar
;
Santamaria, Simone
;
Williams, Charles
- In:
Management science : journal of the Institute for …
68
(
2022
)
1
,
pp. 316-332
Persistent link: https://www.econbiz.de/10012821166
Saved in:
2
Cultural personal values and switching costs perceptions : beyond Hofstede
Blut, Markus
;
Beatty, Sharon E.
;
Northington, William Magnus
- In:
Journal of business research : JBR
150
(
2022
),
pp. 339-353
Persistent link: https://www.econbiz.de/10013365721
Saved in:
3
Free no more : investigating customer reactions to unexpected free-to-fee switches
Cziehso, Gerrit Paul
;
Schäfers, Tobias
;
Kukar-Kinney, …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 229-242
Persistent link: https://www.econbiz.de/10012103251
Saved in:
4
Dynamic pricing in a distribution channel in the presence of switching costs
Cosguner, Koray
;
Chan, Tat
;
Seetharaman, Seethu
- In:
Management science : journal of the Institute for …
64
(
2018
)
3
,
pp. 1212-1229
Persistent link: https://www.econbiz.de/10011847194
Saved in:
5
The competition analysis of telecommunications industry in Indonesia : switching barriers and consumer satisfaction
Hidayat, Subuh
- In:
Inventi impact: retailing & consumer services
(
2017
)
2
,
pp. 51-53
Persistent link: https://www.econbiz.de/10011752808
Saved in:
6
Internet banking, customer perceived value and loyalty : the role of switching costs
Rahi, Samar
;
Mazuri Abd Ghani
- In:
Inventi impact: retailing & consumer services
(
2017
)
2
,
pp. 61-67
Persistent link: https://www.econbiz.de/10011752818
Saved in:
7
Examining paid mobile application customer loyalty : the moderating effect of switching costs
Wu, Wen-Tsung
;
Chen, Chie-Bein
;
Chang, Chiao-Chen
- In:
Inventi impact: retailing & consumer services
(
2017
)
2
,
pp. 77-94
Persistent link: https://www.econbiz.de/10011752829
Saved in:
8
Multichannel service providers' strategy : understanding customers' switching and free-riding behavior
Chou, Szu-Yu
;
Shen, George C.
;
Chiu, Hung-Chang
;
Chou, …
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2226-2232
Persistent link: https://www.econbiz.de/10011472193
Saved in:
9
The relationship between satisfaction and loyalty : a mediator analysis
Picón, Araceli
;
Castro, Ignacio
;
Roldán, José L.
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 746-751
Persistent link: https://www.econbiz.de/10010363348
Saved in:
10
Website Morphing 2.0 : switching costs, partial exposure, random exit, and when to morph
Hauser, John R.
;
Liberali, Guilherme
;
Urban, Glen L.
- In:
Management science : journal of the Institute for …
60
(
2014
)
6
,
pp. 1594-1616
Persistent link: https://www.econbiz.de/10010381857
Saved in:
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