//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of air transport management"
~source:"econis"
~subject:"Lean management"
~subject:"Lean production"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Business excellence model"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Lean management
Lean production
Service quality
Quality management
16
Qualitätsmanagement
16
Dienstleistungsqualität
14
Customer satisfaction
10
Kundenzufriedenheit
10
Airport
8
Flughafen
8
Air transport
5
Airline
5
Fluggesellschaft
5
Luftverkehr
5
Air passenger transport
4
Measurement
4
Messung
4
Passagierluftverkehr
4
Airport service quality
3
Product quality
3
Produktqualität
3
Kano model
2
Multi-criteria analysis
2
Multikriterielle Entscheidungsanalyse
2
Performance measurement
2
Performance-Messung
2
AHP approach
1
AHP-Verfahren
1
Air cargo transport
1
Airline image
1
Airline industry
1
Airline passenger satisfaction
1
Airline safety
1
Airline service quality
1
Airline services
1
Airlines
1
Airport Services quality
1
Airport performance
1
Airport terminal
1
Arbeitskräftepotenzial
1
Asia
1
Asien
1
more ...
less ...
Online availability
All
Undetermined
11
Type of publication
All
Article
14
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
Language
All
English
14
Author
All
Akan, Şahap
1
Atalık, Özlem
1
Bakır, Mahmut
1
Basfirinci, Cigdem
1
Bezerra, George Christian Linhares
1
Chou, Yuan-ju
1
Constantino, Francesco
1
Di Gravio, Giulio
1
Gajewicz, Łukasz
1
Gomes, Carlos Francisco
1
Gurjar, Bhola R.
1
Hsiao, Man-Wei
1
Hu, Kai-Chieh
1
Huang, Po Tsang B.
1
Kokotas, Theodosios
1
Lee, Kiljae
1
Lin, Yi-Ching
1
Lupo, Toni
1
Mitra, Amitava
1
Nadolny, Michał
1
Natcha Thawesaengskulthai
1
Nowosielski, Krzysztof
1
Pantouvakis, Angelos
1
Patriacra, Riccardo
1
Rajasekar, E.
1
Shokuhyar, Sajjad
1
Sinha, Kapil
1
Tahanisaz, Sahar
1
Thampan, Aromal
1
Thanawan Sangsuwan
1
Thongchai Jeeradist
1
Tsafarakis, Stelios
1
Walaszczyk, Ewa
1
Wang, Rong-tsu
1
Yu, Chunyan
1
Yu, Tsung-Ying
1
Özdemir, Emircan
1
more ...
less ...
Published in...
All
Journal of air transport management
The TQM journal : the international review of organizational improvement
116
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
110
International journal of productivity and quality management : IJPQM
108
International journal of quality & reliability management
102
Total quality management & business excellence
82
International journal of six sigma and competitive advantage : IJSSCA
69
Quality management journal : QMJ
68
International journal of production research
51
International journal of services and operations management
41
International journal of quality and service sciences
37
The international journal of productivity and performance management : IJPPM
28
Journal of health organization and management
24
Auditing : a journal of practice & theory
21
Benchmarking : an international journal ; BIJ
21
Health care management review : HCM review
21
International journal of process management and benchmarking : IJPMB
21
Beiträge zur Hochschulpolitik
20
Business process management journal
20
International journal of production economics
20
International journal of hospitality management
19
Journal of retailing and consumer services
17
European research studies
16
A Productivity Press book
15
Amfiteatru economic : an economic and business research periodical
15
Cogent business & management
15
International journal of services and operations management : IJSOM
15
International journal of business excellence : IJBEX
14
International journal of business information systems : IJBIS
14
Managing service quality : MSQ ; an international journal
14
International journal of business excellence
13
International journal of contemporary hospitality management
13
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
13
Journal of industrial engineering and management : JIEM
13
Service business
12
SpringerLink / Bücher
12
The service industries journal
12
Benchmarking : an international journal
11
European journal of operational research : EJOR
11
International journal of services, economics and management
11
more ...
less ...
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
14
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A bibliometric analysis of airport service quality
Bakır, Mahmut
;
Özdemir, Emircan
;
Akan, Şahap
; …
- In:
Journal of air transport management
104
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013383511
Saved in:
2
Criteria of quality assessment of regional airport services : a very last picture before the COVID-19 pandemic
Gajewicz, Łukasz
;
Walaszczyk, Ewa
;
Nadolny, Michał
; …
- In:
Journal of air transport management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364306
Saved in:
3
Evaluation of passenger satisfaction with service quality : a consecutive method applied to the airline industry
Tahanisaz, Sahar
;
Shokuhyar, Sajjad
- In:
Journal of air transport management
83
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170253
Saved in:
4
Functional efficiency in airport terminals : a review on Overall and Stratified Service Quality
Thampan, Aromal
;
Sinha, Kapil
;
Gurjar, Bhola R.
; …
- In:
Journal of air transport management
87
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012291811
Saved in:
5
Assessment of airport service quality : a complementary approach to measure perceived service quality based on Google reviews
Lee, Kiljae
;
Yu, Chunyan
- In:
Journal of air transport management
71
(
2018
),
pp. 28-44
Persistent link: https://www.econbiz.de/10011901797
Saved in:
6
A multiple criteria approach for airline passenger satisfaction measurement and service quality improvement
Tsafarakis, Stelios
;
Kokotas, Theodosios
;
Pantouvakis, …
- In:
Journal of air transport management
68
(
2018
),
pp. 61-75
Persistent link: https://www.econbiz.de/10011845851
Saved in:
7
Measuring airport service quality : a multidimensional approach
Bezerra, George Christian Linhares
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
53
(
2016
),
pp. 85-93
Persistent link: https://www.econbiz.de/10011546120
Saved in:
8
Using TRIZ to enhance passengers' perceptions of an airline's image through service quality and safety
Thongchai Jeeradist
;
Natcha Thawesaengskulthai
; …
- In:
Journal of air transport management
53
(
2016
),
pp. 131-139
Persistent link: https://www.econbiz.de/10011546142
Saved in:
9
Quality risk assessment model for airline services concerning Taiwanese airlines
Hu, Kai-Chieh
;
Hsiao, Man-Wei
- In:
Journal of air transport management
53
(
2016
),
pp. 177-185
Persistent link: https://www.econbiz.de/10011546508
Saved in:
10
Assessing performance variability of ground handlers to comply with airport quality standards
Patriacra, Riccardo
;
Di Gravio, Giulio
;
Constantino, …
- In:
Journal of air transport management
57
(
2016
),
pp. 1-6
Persistent link: https://www.econbiz.de/10011610542
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->