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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~source:"econis"
~subject:"Kundenzufriedenheit"
~subject:"Markenführung"
~subject:"Tourism employees"
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Kundenzufriedenheit
Markenführung
Tourism employees
Customer satisfaction
81
Consumer behaviour
48
Konsumentenverhalten
48
Dienstleistungsqualität
47
Service quality
47
Beziehungsmarketing
35
Relationship marketing
35
Arbeitszufriedenheit
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satisfaction
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Zufriedenheit
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Kim, Eojina
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Mathe, Kimberly
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
422
Journal of retailing and consumer services
420
Journal of business research : JBR
301
The journal of services marketing
193
Tourism management : research, policies, practice
181
International journal of contemporary hospitality management
180
The service industries journal
177
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Journal of hospitality marketing & management
167
Journal of travel and tourism marketing
164
Cogent business & management
102
Services marketing quarterly
99
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
94
Tourism management perspectives : TMP
93
Journal of air transport management
91
Journal of service research : JSR
89
Service business
88
Asia Pacific journal of marketing and logistics
85
The TQM journal : the international review of organizational improvement
82
Psychology & marketing
81
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
70
Journal of service management
69
The international journal of bank marketing : IJBM
67
Tourism analysis : an interdisciplinary tourism & hospitality journal
65
International journal of services and operations management
64
Journal of strategic marketing
64
Total quality management & business excellence
64
International journal of quality and service sciences
63
Journal of Asian finance, economics and business : JAFEB
60
European journal of marketing : EJM
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
SpringerLink / Bücher
52
Journal of marketing
51
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
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ECONIS (ZBW)
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61
Restaurant information sharing on social networking sites : do network externalities matter?
Kang, Jee-Won
;
Namkung, Young
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 739-763
Persistent link: https://www.econbiz.de/10011559825
Saved in:
62
The influence of hotel communication practices on managers' communication satisfaction with limited English-speaking employees
Dawson, Mary
;
Madera, Juan M.
;
Neal, Jack A.
;
Chen, Jue
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
4
,
pp. 546-561
Persistent link: https://www.econbiz.de/10010429831
Saved in:
63
Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
64
Relationships among customer satisfaction, delight, and loyalty in the hospitality industry
Kim, Mi Ran
;
Vogt, Christine
;
Knutson, Bonnie J.
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 170-197
Persistent link: https://www.econbiz.de/10011282980
Saved in:
65
The impact of servicescape cues on consumer prepurchase authenticity assessment and patronage intentions to ethnic restaurants
Wang, Chen-Ya
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
3
,
pp. 346-372
Persistent link: https://www.econbiz.de/10011313049
Saved in:
66
Service evaluation model for medical tour service
Kang, Inwon
;
Shin, Matthew M.
;
Lee, Jiwon
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
4
,
pp. 506-527
Persistent link: https://www.econbiz.de/10010429845
Saved in:
67
Effects of cuisine experience, psychological well-being, and self-health perception on the revisit intention of hot springs tourists
Lin, Chung-hsien
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
2
,
pp. 243-265
Persistent link: https://www.econbiz.de/10010358984
Saved in:
68
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
69
Customer engagement with tourism brands : scale development and validation
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
3
,
pp. 304-329
Persistent link: https://www.econbiz.de/10010398802
Saved in:
70
The impact of other customers on customer experiences : a psychological distance perspective
Miao, Li
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 77-99
Persistent link: https://www.econbiz.de/10009772548
Saved in:
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