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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing research : JMR"
~subject:"Relationship marketing"
~subject:"Theorie"
~subject:"USA"
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Search: subject_exact:"Consumer Behaviour"
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Relationship marketing
Theorie
USA
Consumer behaviour
588
Konsumentenverhalten
588
Customer satisfaction
93
Kundenzufriedenheit
93
Beziehungsmarketing
91
Dienstleistungsqualität
81
Service quality
81
Hotel industry
77
Hotellerie
77
Market research
64
Marktforschung
64
Emotion
61
Gastronomie
58
Restaurant industry
58
Brand management
55
Markenführung
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Markenimage
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Werbewirkung
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Internet marketing
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Präferenztheorie
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Online-Handel
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Article
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141
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Mavondo, Felix
4
Ramkissoon, Haywantee
4
Dewnarain, Senika
3
Han, Heesup
3
Jin, Naehyun Paul
3
Kumar, V.
3
Lee, Seonjeong
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Line, Nathaniel D.
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Tanford, Sarah
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Assaker, Guy
2
Baloglu, Seyhmus
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Bradlow, Eric T.
2
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2
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2
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2
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2
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Lemon, Katherine N.
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Lim, Weng Marc
2
Mattila, Anna S.
2
Musalem, Andrés
2
O'Connor, Peter
2
Qu, Hailin
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Redden, Joseph P.
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Shoukat, Muhammad Haroon
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Siddarth, S.
2
Silva-Risso, Jorge M.
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Sudhir, K.
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1
Al-Ansi, Amr
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Journal of hospitality marketing & management
Journal of marketing research : JMR
Journal of retailing and consumer services
566
Journal of business research : JBR
465
Working paper / National Bureau of Economic Research, Inc.
306
International journal of hospitality management
216
Journal of consumer research : JCR ; an interdisciplinary bimonthly
179
Psychology & marketing
146
NBER working paper series
140
The journal of services marketing
128
The journal of product & brand management
122
Journal of the Academy of Marketing Science
106
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
97
Management science : journal of the Institute for Operations Research and the Management Sciences
94
Discussion paper / Centre for Economic Policy Research
91
The journal of brand management : an international journal
88
NBER Working Paper
87
Asia Pacific journal of marketing and logistics
85
SpringerLink / Bücher
84
Journal of retailing
83
Journal of travel and tourism marketing
83
International journal of contemporary hospitality management
82
International journal of consumer studies
79
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
79
Journal of marketing
79
Cogent business & management
77
European journal of marketing : EJM
76
International journal of retail & distribution management
75
The American economic review
73
Journal of fashion marketing and management
71
Journal of strategic marketing
69
Economics letters
68
The international review of retail, distribution and consumer research
68
The journal of consumer marketing
68
Gabler Edition Wissenschaft
67
Journal of economic psychology : research in economic psychology and behavioral economics
67
Marketing intelligence & planning
65
The service industries journal
65
Industrial marketing management : the international journal for industrial and high-tech firms
64
Services marketing quarterly
64
American journal of agricultural economics
63
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ECONIS (ZBW)
141
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141
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21
Customer incivility and frontline employees' revenge intentions : interaction effects of employee empowerment and turnover intentions
Bani-Melhem, Shaker
;
Quratulain, Samina
;
Al-Hawari, …
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 450-470
Persistent link: https://www.econbiz.de/10012256145
Saved in:
22
Hotel brand personality and brand loyalty : an affective, conative and behavioral perspective
Li, Xiangping
;
Yen, Chih-Lun
;
Liu, Tingting
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 550-570
Persistent link: https://www.econbiz.de/10012256151
Saved in:
23
Customers' reactions to other customer caused service failures : the effects of tie strength on customer loyalty
Kim, Youngsun Sean
;
Baker, Melissa A.
- In:
Journal of hospitality marketing & management
29
(
2020
)
6
,
pp. 682-701
Persistent link: https://www.econbiz.de/10012256164
Saved in:
24
Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy
;
O'Connor, Peter
;
El Haddad, Rania
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
Saved in:
25
Developing relationship quality in economy hotels : the role of perceived justice, service quality, and commercial friendship
Chi, Christina Geng-Qing
;
Wen, Biyan
;
Ouyang, Zhe
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 1027-1051
Persistent link: https://www.econbiz.de/10012384387
Saved in:
26
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
27
The impact of customer compassion on face-to-face and online complaints
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 848-868
Persistent link: https://www.econbiz.de/10012312156
Saved in:
28
An examination of experiential quality, nostalgia, place attachment and behavioral intentions of hospitality customers
Tsai, Chen-Tsang
;
Hsu, Hsuan
;
Chen, Chia-Chi
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 869-885
Persistent link: https://www.econbiz.de/10012312159
Saved in:
29
Effects of service experience attributes on customer attitudes and behaviours : the case of New Zealand café industry
Zhang, Miao
;
Kim, Peter Beomcheol
;
Goodsir, Warren
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 28-50
Persistent link: https://www.econbiz.de/10012176568
Saved in:
30
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 147-171
Persistent link: https://www.econbiz.de/10012176591
Saved in:
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