//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing research : JMR"
~subject:"Relationship marketing"
~subject:"Theory of preferences"
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Consumer Behaviour"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
Theory of preferences
USA
Consumer behaviour
588
Konsumentenverhalten
588
Customer satisfaction
93
Kundenzufriedenheit
93
Beziehungsmarketing
91
Dienstleistungsqualität
81
Service quality
81
Hotel industry
77
Hotellerie
77
Market research
64
Marktforschung
64
Emotion
61
Gastronomie
58
Restaurant industry
58
Brand management
55
Markenführung
55
Brand image
54
Markenimage
54
Advertising effects
48
Werbewirkung
48
Experiment
45
Internet marketing
45
Online-Marketing
45
Viral marketing
44
Virales Marketing
44
Präferenztheorie
37
Social Web
34
Social web
34
United States
30
Online retailing
28
Online-Handel
28
Beschwerdemanagement
27
Complaint management
27
Theorie
27
Theory
27
Brand
26
Markenartikel
26
more ...
less ...
Online availability
All
Undetermined
68
Free
2
Type of publication
All
Article
154
Type of publication (narrower categories)
All
Article in journal
154
Aufsatz in Zeitschrift
154
Language
All
English
154
Author
All
Mavondo, Felix
4
Ramkissoon, Haywantee
4
Dewnarain, Senika
3
Dhar, Ravi
3
Han, Heesup
3
Jin, Naehyun Paul
3
Kumar, V.
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Simonson, Itamar
3
Tanford, Sarah
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Bradlow, Eric T.
2
Ding, Min
2
Gijsbrechts, Els
2
Goh, Ben
2
Hamilton, Rebecca W.
2
Heerde, Harald J. van
2
Jong, Martijn G. de
2
Kim, Mi Ran
2
Kim, Min-Seong
2
Lemon, Katherine N.
2
Lim, Weng Marc
2
Mattila, Anna S.
2
Netzer, Oded
2
O'Connor, Peter
2
Qu, Hailin
2
Salisbury, Linda Court
2
Schrift, Rom Y.
2
Shoukat, Muhammad Haroon
2
Siddarth, S.
2
Silva-Risso, Jorge M.
2
Tang, Liang
2
Toubia, Olivier
2
Yang, Liu
2
Zhu, Meng
2
Abraham, Ajay T.
1
Abubakar, Binta
1
Agbemabiese, George Cudjoe
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
Journal of marketing research : JMR
Journal of retailing and consumer services
529
Journal of business research : JBR
429
Working paper / National Bureau of Economic Research, Inc.
252
International journal of hospitality management
214
Journal of consumer research : JCR ; an interdisciplinary bimonthly
162
Psychology & marketing
135
The journal of services marketing
127
The journal of product & brand management
114
Journal of the Academy of Marketing Science
99
The journal of brand management : an international journal
86
Asia Pacific journal of marketing and logistics
85
Journal of travel and tourism marketing
84
Journal of retailing
80
International journal of contemporary hospitality management
79
International journal of retail & distribution management
78
Cogent business & management
76
International journal of consumer studies
74
Journal of fashion marketing and management
71
Journal of marketing
70
The journal of consumer marketing
68
Journal of strategic marketing
66
European journal of marketing : EJM
65
The service industries journal
65
Services marketing quarterly
64
The international review of retail, distribution and consumer research
64
Industrial marketing management : the international journal for industrial and high-tech firms
63
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
62
Journal of service management
59
Journal of service research : JSR
59
Marketing intelligence & planning
59
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
58
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
57
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
56
NBER working paper series
56
Journal of international consumer marketing
55
Management science : journal of the Institute for Operations Research and the Management Sciences
55
Tourism management : research, policies, practice
54
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
52
more ...
less ...
Source
All
ECONIS (ZBW)
154
Showing
11
-
20
of
154
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
11
A social exchange perspective on boosting customer loyalty through culturally competent servers
Hsiao, Aaron
;
Ma, Emily Jintao
;
Manfreda, Anita
;
Baker, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 555-577
Persistent link: https://www.econbiz.de/10014281039
Saved in:
12
Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
Saved in:
13
Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
14
Social customer relationship management : a customer perspective
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 673-698
Persistent link: https://www.econbiz.de/10012596499
Saved in:
15
Do corporate social responsibility (CSR) initiatives boost customer retention in the hotel industry? : a moderation-mediation approach
Srivastava, Shalini
;
Singh, Nidhi
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 459-485
Persistent link: https://www.econbiz.de/10012549269
Saved in:
16
The impact of hotel servicescape on customer mindfulness and brand experience : the moderating role of length of stay
Haobin, Ye Ben
;
Huiyue, Ye
;
Peng, Li
;
Fong, Lawrence …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 592-610
Persistent link: https://www.econbiz.de/10012549287
Saved in:
17
Does brand love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
18
Do consumers care about CSR activities of their favorite restaurant brands? : evidence from engagement on social networks
Kim, Min-Seong
;
Stepchenkova, Svetlana
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 305-325
Persistent link: https://www.econbiz.de/10012513774
Saved in:
19
The impact of customer controllability and service recovery type on customer satisfaction and consequent behavior intentions
Jin, Dan
;
DiPietro, Robin B.
;
Fan, Alei
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 65-87
Persistent link: https://www.econbiz.de/10012256118
Saved in:
20
Ambience and social interaction effects on customer patronage of traditional coffeehouses : insights from kopitiams
Lim, Weng Marc
;
Teck Weng Jee
;
Kar Seng Loh
;
Chai, Elena
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 182-201
Persistent link: https://www.econbiz.de/10012256128
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->