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~isPartOf:"Journal of hospitality marketing & management"
~subject:"Beziehungsmarketing"
~subject:"KMU"
~subject:"SME"
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Subject
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Beziehungsmarketing
KMU
SME
Consumer behaviour
245
Konsumentenverhalten
245
Hotel industry
199
Hotellerie
199
Customer satisfaction
153
Kundenzufriedenheit
153
Dienstleistungsqualität
137
Service quality
137
Relationship marketing
115
Holiday behaviour
89
Urlaubsverhalten
89
Gastronomie
79
Restaurant industry
79
Hospitality industry
66
Gastgewerbe
65
Tourism
64
Tourismus
64
USA
61
United States
61
Tourism marketing
57
Tourismusmarketing
57
Tourism industry
49
Tourismuswirtschaft
49
Emotion
48
Arbeitszufriedenheit
47
Job satisfaction
47
Social Web
47
Social web
47
Viral marketing
46
Virales Marketing
46
Internet marketing
45
Online-Marketing
45
Brand image
42
Markenimage
42
Hospital
40
Krankenhaus
40
Brand management
37
Markenführung
37
Destination management
33
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Undetermined
82
Free
2
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Article
121
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Article in journal
121
Aufsatz in Zeitschrift
121
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English
121
Author
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Mavondo, Felix
5
Ramkissoon, Haywantee
5
Tanford, Sarah
5
Dewnarain, Senika
3
Han, Heesup
3
Jin, Naehyun Paul
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Mattila, Anna S.
3
O'Connor, Peter
3
Okumus, Fevzi
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Bilgihan, Anil
2
Bowden, Jana
2
Busser, James A.
2
Gil Saura, Irene
2
Goh, Ben
2
Kim, Mi Ran
2
Kim, Min-Seong
2
Kim, Peter Beomcheol
2
Lim, Weng Marc
2
Momayez, Ayatollah
2
Mostafa Rasoolimanesh, S.
2
Prentice, Catherine
2
Qu, Hailin
2
Raab, Carola
2
Rasouli, Nasrin
2
Shoukat, Muhammad Haroon
2
Shulga, Lenna V.
2
Tang, Liang
2
Šerić, Maja
2
Abubakar, Binta
1
Agbemabiese, George Cudjoe
1
Ahn, Jiseon
1
Akhtar, Nadeem
1
Aksu, Akin
1
Al-Ansi, Amr
1
Al-Hawari, Mohd Ahmad
1
Ali Eliwa, Rasha
1
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Published in...
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Journal of hospitality marketing & management
Journal of business research : JBR
809
Journal of retailing and consumer services
588
Industrial marketing management : the international journal for industrial and high-tech firms
482
SpringerLink / Bücher
444
International journal of hospitality management
319
Cogent business & management
242
The journal of business & industrial marketing
232
The journal of services marketing
229
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
203
The service industries journal
203
Journal of strategic marketing
191
Journal of the Academy of Marketing Science
164
International journal of electronic customer relationship management : IJECRM
155
Gabler Edition Wissenschaft
142
Technological forecasting & social change : an international journal
141
Tourism management : research, policies, practice
136
Journal of small business and enterprise development
128
International journal of contemporary hospitality management
127
Journal of marketing
124
Springer eBook Collection
123
International entrepreneurship and management journal
120
Journal of travel and tourism marketing
120
International journal of entrepreneurship and small business
119
Journal of service research : JSR
117
The journal of brand management : an international journal
116
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
115
Europäische Hochschulschriften / 5
114
International journal of innovation management
114
Asia Pacific journal of marketing and logistics
112
Small business economics : an entrepreneurship journal
112
The journal of product & brand management
112
Marketing intelligence & planning
111
Journal of service management
108
Technovation : the international journal of technological innovation, entrepreneurship and technology management
107
Journal of business ethics : JOBE
105
Journal of open innovation : technology, market, and complexity
105
European journal of marketing : EJM
104
International journal of technology management : IJTM
104
Journal of retailing
104
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Source
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ECONIS (ZBW)
121
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1
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10
of
121
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date (oldest first)
1
An investigation of brand experience on brand attachment,
knowledge
, and trust in the lodging industry
Kang, Juhee
;
Manthiou, Aikaterini
;
Norzuwana Sumarjan
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011669639
Saved in:
2
Effects of customer relationship
management
on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
3
Social customer relationship
management
: a customer perspective
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 673-698
Persistent link: https://www.econbiz.de/10012596499
Saved in:
4
Social customer relationship
management
: An integrated conceptual framework
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 172-188
Persistent link: https://www.econbiz.de/10012176600
Saved in:
5
Does customer experience
management
pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
6
Organizational culture and customer relationship
management
: a simple linear regression analysis
Rahimi, Roya
- In:
Journal of hospitality marketing & management
26
(
2017
)
4
,
pp. 443-449
Persistent link: https://www.econbiz.de/10011707131
Saved in:
7
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
8
Green entrepreneurship orientation, green innovation and hotel performance : the moderating role of managerial environmental concern
Momayez, Ayatollah
;
Rasouli, Nasrin
;
Alimohammadirokni, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 981-1004
Persistent link: https://www.econbiz.de/10014369553
Saved in:
9
Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
10
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
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