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~isPartOf:"Journal of internet commerce"
~subject:"Electronic Commerce"
~subject:"Hospital"
~type:"article"
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Search: "Dienstleistungsqualität"
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Electronic Commerce
Hospital
Dienstleistungsqualität
26
Service quality
26
Consumer behaviour
20
Konsumentenverhalten
20
Customer satisfaction
19
Kundenzufriedenheit
19
E-commerce
17
Online retailing
16
Online-Handel
16
Beziehungsmarketing
9
Relationship marketing
9
Website
7
Einzelhandel
5
Quality management
5
Qualitätsmanagement
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Retail trade
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e-service quality
5
Internet
4
Innovation adoption
3
Innovationsakzeptanz
3
Internet marketing
3
Online-Marketing
3
Product quality
3
Produktqualität
3
online shopping
3
service quality
3
Adoption
2
Bekleidung
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Brand image
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China
2
Clothing
2
Customer service
2
Digitale Dienste
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E-Government
2
E-government
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Electronic Banking
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Electronic banking
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Ghana
2
India
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17
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Ahmad, Asad
2
Khan, Mohammed Naved
2
Abdullah, A. B. M.
1
Abubakar, A. Mohammed
1
Alarcón-del-Amo, María-del-Carmen
1
Behravesh, Elaheh
1
Chawla, Deepak
1
Chi, Ting
1
Constantinides, Efthymios
1
Dhaigude, Soma Amol
1
Duarte, Paulo
1
Dutta, Tanusree
1
Elliott, Kevin M.
1
Haizel-Commeh, John
1
Haug, James C.
1
Huckabee, Allen
1
Kaya, Bahar
1
Kaya, Omer Sami
1
Keskar, Mugdha Y.
1
Kumar, Rajiv
1
Lorenzo-Romero, Carlota
1
Meng, Juan
1
Mohan, Bijuna C.
1
Mummalaneni, Venkatapparao
1
Murad, Md. Wahid
1
Noroozi, Nasim
1
Nuri, Bagher Asgarnezhad
1
Orús, Carlos
1
Otchere-Ankrah, Benjamin
1
Pandey, Neeraj
1
Pandey, Shweta
1
Pavur, Robert J.
1
Rahman, Obaidur
1
Sachan, Amit
1
Saha, Swapan Kumar
1
Shatnawi, Tamather
1
Silva, Susana C.
1
Tetteh, Joseph Emmanuel
1
Wright, Linda Berns
1
Xiao, Qian
1
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Journal of internet commerce
Health care management review : HCM review
73
International journal of hospitality management
63
Journal of health economics
41
Journal of health organization and management
37
Quality management journal : QMJ
33
Journal of retailing and consumer services
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
28
The service industries journal
26
The TQM journal : the international review of organizational improvement
25
Health marketing quarterly
23
International journal of contemporary hospitality management
23
Health economics
22
Journal of hospitality marketing & management
21
International journal of productivity and quality management : IJPQM
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
International journal of quality & reliability management
17
Journal of travel and tourism marketing
17
Total quality management & business excellence
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
International journal of quality and service sciences
16
Health care management science
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
International journal of production economics
14
Production and operations management : an international journal of the Production and Operations Management Society
14
International journal of electronic marketing and retailing : IJEMR
13
Journal of business research : JBR
13
Service business
13
The European journal of health economics
13
Tourism management : research, policies, practice
13
Production and operations management : the flagship research journal of the Production and Operations Management Society
12
International journal of electronic customer relationship management : IJECRM
11
Technological forecasting & social change : an international journal
11
Cogent business & management
10
International journal of health care finance and economics
10
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of operations management
10
European journal of operational research : EJOR
9
Health economics review
9
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ECONIS (ZBW)
17
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1
Online service quality of state organizations : a study of online services of Ghana revenue authority
Tetteh, Joseph Emmanuel
;
Haizel-Commeh, John
; …
- In:
Journal of internet commerce
22
(
2023
)
4
,
pp. 538-566
Persistent link: https://www.econbiz.de/10014372862
Saved in:
2
The role of online experience in the relationship between service convenience and future purchase intentions
Saha, Swapan Kumar
;
Duarte, Paulo
;
Silva, Susana C.
; …
- In:
Journal of internet commerce
22
(
2023
)
2
,
pp. 244-271
Persistent link: https://www.econbiz.de/10014288101
Saved in:
3
Logistics service quality in online shopping : a bibliometric analysis
Dhaigude, Soma Amol
;
Mohan, Bijuna C.
- In:
Journal of internet commerce
22
(
2023
)
1
,
pp. 157-188
Persistent link: https://www.econbiz.de/10013547784
Saved in:
4
Examining the impact of e-retailing convenience dimensions on behavioral intention : the mediating role of satisfaction
Kumar, Rajiv
;
Sachan, Amit
;
Dutta, Tanusree
- In:
Journal of internet commerce
19
(
2020
)
4
,
pp. 466-494
Persistent link: https://www.econbiz.de/10012312287
Saved in:
5
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns
;
Haug, James C.
;
Huckabee, Allen
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Saved in:
6
The effect of internet service quality on consumers' purchase behavior : the role of satisfaction, attitude, and purchase intention
Zarei, Ghasem
;
Nuri, Bagher Asgarnezhad
;
Noroozi, Nasim
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 197-220
Persistent link: https://www.econbiz.de/10012179575
Saved in:
7
The moderating role of website familiarity in the relationships between e-service quality, e-satisfaction and e-loyalty
Kaya, Bahar
;
Behravesh, Elaheh
;
Abubakar, A. Mohammed
; …
- In:
Journal of internet commerce
18
(
2019
)
4
,
pp. 369-394
Persistent link: https://www.econbiz.de/10012179600
Saved in:
8
Development of an integrated conceptual framework for electronic hedonic service quality (e-HSQ) : an exploratory study
Shatnawi, Tamather
- In:
Journal of internet commerce
18
(
2019
)
4
,
pp. 395-427
Persistent link: https://www.econbiz.de/10012179602
Saved in:
9
Mobile commerce website success : antecedents of consumer satisfaction and purchase intention
Chi, Ting
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 189-215
Persistent link: https://www.econbiz.de/10011987455
Saved in:
10
Internet banking : a review (2002-2016)
Keskar, Mugdha Y.
;
Pandey, Neeraj
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 310-323
Persistent link: https://www.econbiz.de/10011987482
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