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~isPartOf:"Journal of internet commerce"
~subject:"Service quality"
~type:"article"
~type_genre:"Article in journal"
~type_genre:"Article"
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Search: subject_exact:"Consumer Behaviour"
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Service quality
Consumer behaviour
177
Konsumentenverhalten
177
Online retailing
87
Online-Handel
87
E-commerce
55
Electronic Commerce
55
Internet marketing
51
Online-Marketing
51
Social Web
45
Social web
45
Beziehungsmarketing
29
Relationship marketing
29
Confidence
26
Vertrauen
26
Innovation adoption
25
Innovationsakzeptanz
25
Customer satisfaction
23
Kundenzufriedenheit
23
Viral marketing
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Virales Marketing
23
Website
22
Brand management
20
Dienstleistungsqualität
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Markenführung
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Internet
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India
16
Indien
16
Mobile Business
15
Mobile business
15
online shopping
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trust
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Brand image
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social media
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Einzelhandel
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20
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Abdullah, A. B. M.
1
Ahmad, Asad
1
Alarcón-del-Amo, María-del-Carmen
1
Balasubramanian, Sreejith
1
Bhatnagar, Amit
1
Chawla, Deepak
1
Chi, Ting
1
Constantinides, Efthymios
1
Dhaigude, Soma Amol
1
Duarte, Paulo
1
Dutta, Tanusree
1
Elliott, Kevin M.
1
Gajjar, Hasmukh
1
Ghose, Sanjoy
1
Ghosh, Tathagata
1
Haug, James C.
1
Huckabee, Allen
1
Jackson, Jonathan E.
1
Jain, Nikunj Kumar
1
Keskar, Mugdha Y.
1
Khan, Mohammed Naved
1
Kumar, Rajiv
1
Lorenzo-Romero, Carlota
1
Meng, Juan
1
Mohan, Bijuna C.
1
Mummalaneni, Venkatapparao
1
Murad, Md. Wahid
1
Noroozi, Nasim
1
Nuri, Bagher Asgarnezhad
1
Pandey, Neeraj
1
Pandey, Shweta
1
Pavur, Robert J.
1
Rahman, Obaidur
1
Rasool, Aaleya
1
Rodrigues, Gwendolyn
1
Sachan, Amit
1
Sadh, Ashish
1
Saha, Swapan Kumar
1
Sarabdeen, Jawahitha
1
Sebastianelli, Rose
1
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Journal of internet commerce
Journal of retailing and consumer services
229
International journal of hospitality management
193
Journal of business research : JBR
120
The journal of services marketing
106
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
Services marketing quarterly
65
Journal of travel and tourism marketing
64
The service industries journal
62
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
38
Service business
36
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
Tourism management : research, policies, practice
31
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
Journal of air transport management
27
International journal of services and operations management
26
International journal of services, economics and management
25
Psychology & marketing
25
The TQM journal : the international review of organizational improvement
25
Journal of service research
24
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of hospitality and tourism insights
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of quality & reliability management
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of service theory and practice
19
International journal of business information systems : IJBIS
18
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ECONIS (ZBW)
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1
Logistics service quality in online shopping : a bibliometric analysis
Dhaigude, Soma Amol
;
Mohan, Bijuna C.
- In:
Journal of internet commerce
22
(
2023
)
1
,
pp. 157-188
Persistent link: https://www.econbiz.de/10013547784
Saved in:
2
The asymmetric role of perceived quality and perceived risk in consumers' Try-Before-You-Buy model acceptance intention
Xu, Xun
;
Jackson, Jonathan E.
- In:
Journal of internet commerce
22
(
2023
)
4
,
pp. 455-479
Persistent link: https://www.econbiz.de/10014372836
Saved in:
3
The role of online experience in the relationship between service convenience and future purchase intentions
Saha, Swapan Kumar
;
Duarte, Paulo
;
Silva, Susana C.
; …
- In:
Journal of internet commerce
22
(
2023
)
2
,
pp. 244-271
Persistent link: https://www.econbiz.de/10014288101
Saved in:
4
Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Tetteh, Joseph Emmanuel
- In:
Journal of internet commerce
21
(
2022
)
1
,
pp. 104-131
Persistent link: https://www.econbiz.de/10012801988
Saved in:
5
Relational dynamics between customer engagement, brand experience, and customer loyalty : an empirical investigation
Rasool, Aaleya
;
Shah, Farooq Ahmad
;
Tanveer, Muhammad
- In:
Journal of internet commerce
20
(
2021
)
3
,
pp. 273-292
Persistent link: https://www.econbiz.de/10012549662
Saved in:
6
Examining the impact of e-retailing convenience dimensions on behavioral intention : the mediating role of satisfaction
Kumar, Rajiv
;
Sachan, Amit
;
Dutta, Tanusree
- In:
Journal of internet commerce
19
(
2020
)
4
,
pp. 466-494
Persistent link: https://www.econbiz.de/10012312287
Saved in:
7
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns
;
Haug, James C.
;
Huckabee, Allen
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Saved in:
8
The effect of internet service quality on consumers' purchase behavior : the role of satisfaction, attitude, and purchase intention
Zarei, Ghasem
;
Nuri, Bagher Asgarnezhad
;
Noroozi, Nasim
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 197-220
Persistent link: https://www.econbiz.de/10012179575
Saved in:
9
Mobile commerce website success : antecedents of consumer satisfaction and purchase intention
Chi, Ting
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 189-215
Persistent link: https://www.econbiz.de/10011987455
Saved in:
10
Internet banking : a review (2002-2016)
Keskar, Mugdha Y.
;
Pandey, Neeraj
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 310-323
Persistent link: https://www.econbiz.de/10011987482
Saved in:
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