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~isPartOf:"Journal of marketing theory and practice"
~subject:"Absatz"
~subject:"Consumer behaviour"
~subject:"United States"
~type:"article"
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Absatz
Consumer behaviour
United States
Salespeople
25
Verkaufspersonal
25
Sales behaviour
12
Verkaufsverhalten
12
Arbeitsleistung
11
Job performance
11
Konsumentenverhalten
10
USA
9
Außendienst
7
Customer service
7
Einzelhandel
7
Field sales force
7
Kundenservice
7
Retail trade
7
Arbeitszufriedenheit
4
B-to-B-Marketing
4
Business-to-business marketing
4
Confidence
4
Employee retention
4
Job satisfaction
4
Mitarbeiterbindung
4
Personality psychology
4
Persönlichkeitspsychologie
4
Vertrauen
4
Arbeitsverhalten
3
Beziehungsmarketing
3
Customer satisfaction
3
Kundenzufriedenheit
3
Lieferantenmanagement
3
Relationship marketing
3
Sales
3
Sales promotion
3
Satisfaction
3
Selling
3
Supplier relationship management
3
Verkauf
3
Verkaufsförderung
3
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Article in journal
20
Aufsatz in Zeitschrift
20
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English
20
Author
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Fu, Frank Q.
3
Nakamoto, Kent
2
Alhouti, Sarah
1
Amos, Clinton
1
Andrews, Martha C.
1
Arndt, Aaron D.
1
Artis, Andrew B.
1
Autry, Chad W.
1
Baker, Thomas L.
1
Basso, Kenny
1
Belonax, Joseph J.
1
Bicen, Pelin
1
Bolander, Willy
1
Bridges, Claudia M.
1
Brockhaus, Sebastian
1
Broilo, Patricia Liebesny
1
Bush, Victoria D.
1
Butler, Timothy D.
1
Cho, Yoon-na
1
Davis, Lenita
1
Elliott, Michael T.
1
Espartel, Lélis Balestrin
1
Fawcett, Amydee M.
1
Fawcett, Stanley E.
1
Fleming, David E.
1
Gallan, Andrew S.
1
Galloway, Chris
1
George, Babu P.
1
Good, David J.
1
Hall, Kristina K. Lindsey
1
Harris, Eric G.
1
Henthorne, Tony L.
1
Hill, Donna J.
1
Hill, Katerina E.
1
Hunt, Tammy G.
1
Jackson, Donald Wilson
1
Johnson, Catherine M.
1
Jones, Eli
1
Karande, Kiran
1
Knemeyer, A. Michael
1
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Published in...
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Journal of marketing theory and practice
Journal of retailing and consumer services
127
Journal of business research : JBR
97
The journal of personal selling & sales management : JPSSM
61
Journal of retailing
52
National tax journal
50
International journal of hospitality management
48
Industrial marketing management : the international journal for industrial and high-tech firms
44
Journal of the Academy of Marketing Science
40
The journal of services marketing
40
Journal of marketing
35
Psychology & marketing
34
European journal of marketing : EJM
31
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
30
International journal of retail & distribution management
28
Journal of state taxation
27
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
26
International journal of forecasting
23
Journal of marketing research : JMR
23
The international review of retail, distribution and consumer research
23
European journal of operational research : EJOR
22
International journal of production economics
22
Journal of promotion management : JPM
22
The journal of business & industrial marketing
22
Management science : journal of the Institute for Operations Research and the Management Sciences
19
Information systems research : ISR
18
Advances in business and management forecasting
17
International journal of contemporary hospitality management
17
Journal of consumer research : JCR ; an interdisciplinary bimonthly
17
Journal of promotion management : innovations in planning and applied research
17
Journal of hospitality marketing & management
16
Journal of personal selling & sales management : JPSSM
16
Services marketing quarterly
16
The journal of applied business research
16
Marketing letters : a journal of research in marketing
15
Journal of advertising research
14
Journal of service research : JSR
14
Public budgeting & finance
14
Quantitative marketing and economics : QME
14
Business horizons
13
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ECONIS (ZBW)
20
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10
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20
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date (oldest first)
1
The role of affective brand commitment on
sales
effort
Fu, Frank Q.
;
Elliott, Michael T.
;
Mano, Haim
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
3
,
pp. 257-273
Persistent link: https://www.econbiz.de/10011738267
Saved in:
2
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo
;
Karande, Kiran
;
Arndt, Aaron D.
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
Saved in:
3
The ambivalent consumer : a sequential investigation of response amplification in buyer-seller encounters
Bush, Victoria D.
;
Yang, Lifeng
;
Hill, Katerina E.
- In:
Journal of marketing theory and practice
23
(
2015
)
4
,
pp. 402-414
Persistent link: https://www.econbiz.de/10011340223
Saved in:
4
The importance of product/service quality for frontline marketing employee outcomes : the moderating effect of leader-member exchange (LMX)
Hall, Kristina K. Lindsey
;
Baker, Thomas L.
;
Andrews, …
- In:
Journal of marketing theory and practice
24
(
2016
)
1
,
pp. 23-41
Persistent link: https://www.econbiz.de/10011450444
Saved in:
5
Unwanted pursuit behavior : understanding salespeople's desire to pursue and desire to avoid customers
Alhouti, Sarah
;
Butler, Timothy D.
;
Johnson, Catherine M.
; …
- In:
Journal of marketing theory and practice
22
(
2014
)
4
,
pp. 385-400
Persistent link: https://www.econbiz.de/10010510252
Saved in:
6
Cross-cultural consumer complaining behavior in service industries : a three-nation study across the African diaspora
Henthorne, Tony L.
;
Williams, Alvin J.
;
George, Babu P.
- In:
Journal of marketing theory and practice
26
(
2018
)
4
,
pp. 431-446
Persistent link: https://www.econbiz.de/10011951501
Saved in:
7
Please clap! : how customer service quality perception affects the authenticity of sustainability initiatives
Brockhaus, Sebastian
;
Amos, Clinton
;
Fawcett, Amydee M.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 396-420
Persistent link: https://www.econbiz.de/10011771059
Saved in:
8
Altruistic punishment : a consumer response to service failure
Silva, Renata Gonçalves Santos
;
Broilo, Patricia Liebesny
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 421-435
Persistent link: https://www.econbiz.de/10011771104
Saved in:
9
Examining the influence of job resourcefulness on
sales
performance
Harris, Eric G.
;
Ladik, Daniel M.
;
Artis, Andrew B.
; …
- In:
Journal of marketing theory and practice
21
(
2013
)
4
,
pp. 405-413
Persistent link: https://www.econbiz.de/10010231853
Saved in:
10
Research on smart shopper feelings : an extension
Bicen, Pelin
;
Madhavaram, Sreedhar
- In:
Journal of marketing theory and practice
21
(
2013
)
2
,
pp. 221-234
Persistent link: https://www.econbiz.de/10009777313
Saved in:
1
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