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~isPartOf:"Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Marketing intelligence & planning"
~language:"eng"
~person:"Albaum, Gerald S."
~person:"Amoako, George Kofi"
~person:"Azadi, Mohammad"
~person:"Babay, Hanene"
~person:"Balaji, M. S."
~person:"Deependra Singh"
~person:"Khare, Arpita"
~person:"Klaus, Philipp"
~person:"Malhotra, Naresh K."
~person:"Seger-Guttmann, Tali"
~subject:"B-to-B-Marketing"
~subject:"Business-to-business marketing"
~subject:"Customer satisfaction"
~subject:"Konsumentenverhalten"
~subject:"Krankenhaus"
~subject:"Kundenzufriedenheit"
~subject:"Viral marketing"
~type_genre:"Aufsatz in Zeitschrift"
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B-to-B-Marketing
Business-to-business marketing
Customer satisfaction
Konsumentenverhalten
Krankenhaus
Kundenzufriedenheit
Viral marketing
Consumer behaviour
25
Beziehungsmarketing
21
Relationship marketing
21
Customer experience
8
Einzelhandel
7
Retail trade
7
Dienstleistungsqualität
6
Online retailing
6
Online-Handel
6
Service quality
6
Brand management
5
Emotion
5
Markenführung
5
Brand image
4
Confidence
4
Emerging economies
4
Internet marketing
4
Markenimage
4
Online-Marketing
4
Schwellenländer
4
Vertrauen
4
Virales Marketing
4
Brand
3
Customer-related outcomes
3
E-commerce
3
Electronic Commerce
3
Ghana
3
India
3
Indien
3
Lieferantenmanagement
3
Markenartikel
3
Supplier relationship management
3
relationship marketing
3
Consumer attitudes
2
Customer experience management
2
Customer service
2
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Online availability
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Undetermined
23
Free
1
Type of publication
All
Article
27
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
27
Language
All
English
Author
All
Albaum, Gerald S.
Amoako, George Kofi
Azadi, Mohammad
Babay, Hanene
Balaji, M. S.
Deependra Singh
Khare, Arpita
Klaus, Philipp
Malhotra, Naresh K.
Seger-Guttmann, Tali
Prentice, Catherine
15
Park, Jungkun
13
Dwivedi, Yogesh Kumar
9
Hollebeek, Linda D.
9
Lombart, Cindy
9
Thaichon, Park
9
Khan, Imran
8
Quach, Sara
8
Rana, Nripendra P.
8
Septianto, Felix
7
Söderlund, Magnus
7
Agag, Gomaa
6
Das, Gopal
6
Jebarajakirthy, Charles
6
Kumar, Vikas
6
Louis, Didier
6
Loureiro, Sandra Maria Correia
6
Molinillo, Sebastian
6
Mortimer, Gary
6
Bang, Nguyen
5
Baumann, Chris
5
Casidy, Riza
5
Dhir, Amandeep
5
Eugene Cheng-xi Aw
5
Japutra, Arnold
5
Kuppelwieser, Volker
5
Lunardo, Renaud
5
Park, Eunil
5
Phau, Ian
5
Sajad Rezaei
5
Sands, Sean
5
Wästlund, Erik
5
Abdelmoety, Ziad Hassan
4
Baier, Daniel
4
Bogomolova, Svetlana
4
Borges, Adilson
4
Cambra-Fierro, Jesús
4
Cheah, Jun-Hwa
4
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Published in...
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
Journal of retailing and consumer services
Marketing intelligence & planning
Journal of business research : JBR
13
The journal of services marketing
6
Journal of international consumer marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of electronic marketing and retailing : IJEMR
3
Journal of business-to-business marketing
3
European journal of marketing : EJM
2
International journal of business competition and growth : IJBCG
2
International journal of consumer studies
2
International journal of market research
2
International journal of retail & distribution management
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality and tourism insights
2
Journal of service management
2
Journal of service research
2
Review of marketing research
2
The international journal of bank marketing : IJBM
2
The international review of retail, distribution and consumer research
2
The journal of product & brand management
2
The service industries journal
2
AMS review : official publication of the Academy of Marketing Science
1
European journal of marketing
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of Indian culture and business management
1
International journal of business and emerging markets : IJBEM
1
International journal of hospitality management
1
International journal of internet marketing and advertising : IJIMA
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
International journal of retail and distribution management
1
International marketing review
1
Journal of African business
1
Journal of customer behaviour
1
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of fashion marketing and management
1
Journal of financial services marketing : JFSM
1
Journal of global marketing
1
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All
ECONIS (ZBW)
27
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1
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27
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date (newest first)
date (oldest first)
1
Moderating role of consumers' attachment style on post-recovery satisfaction behavior
Sidhu, Sarabjit Kaur
;
Fon Sim Ong
;
Balaji, M. S.
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 354-380
Persistent link: https://www.econbiz.de/10014422333
Saved in:
2
Relationship
marketing
, orientation, brand equity and firm value : the mediating role of customer value : an emerging market perspective
Amoako, George Kofi
- In:
Journal of relationship marketing : innovations and …
18
(
2019
)
4
,
pp. 280-308
Persistent link: https://www.econbiz.de/10012181030
Saved in:
3
Why consumers exaggerate in online reviews? : moral disengagement and dark personality traits
Kapoor, Payal S.
;
Balaji, M. S.
;
Maity, Moutusy
;
Jain, …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012502723
Saved in:
4
The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
Saved in:
5
An integrated model for predicting consumer's intention to write online reviews
Dixit, Saumya
;
Badgaiyan, Anant Jyoti
;
Khare, Arpita
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 112-120
Persistent link: https://www.econbiz.de/10011980807
Saved in:
6
Consumer trust in internet
marketing
and direct selling in China
Poon, Patrick
;
Albaum, Gerald S.
- In:
Journal of relationship marketing : innovations and …
18
(
2019
)
3
,
pp. 216-232
Persistent link: https://www.econbiz.de/10012181027
Saved in:
7
Editorial: guiding directions and propositions : placing dynamics at the heart of customer experience (CX) research
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-3
Persistent link: https://www.econbiz.de/10012434360
Saved in:
8
Perceived brand relationship orientation : conceptual analysis and dimensions identification
Bahia, Kamilia
;
Babay, Hanene
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013549031
Saved in:
9
Increasing customer loyalty and WOM in an age of terror : cross-cultural development and validation of the customers' reactions to terror scale (CRTS)
Gilboa, Shaked
;
Seger-Guttmann, Tali
;
Partouche-Sebban, …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209504
Saved in:
10
Green
marketing
and the SDGs : emerging market perspective
Amoako, George Kofi
;
Dzogbenuku, Robert Kwame
;
Doe, Joshua
- In:
Marketing intelligence & planning
40
(
2022
)
3
,
pp. 310-327
Persistent link: https://www.econbiz.de/10013172957
Saved in:
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