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~isPartOf:"Journal of retailing"
~isPartOf:"The journal of services marketing"
~subject:"Consumer behaviour"
~subject:"Markenführung"
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Consumer behaviour
Markenführung
Konsumentenverhalten
562
Einzelhandel
346
Relationship marketing
329
Beziehungsmarketing
328
Vereinigte Staaten
288
Retail trade
287
Service quality
251
Dienstleistungsqualität
250
Customer satisfaction
243
Kundenzufriedenheit
243
Online retailing
96
Online-Handel
95
Customer service
93
Kundenservice
92
Dienstleistungssektor
88
Service industry
88
Brand management
82
USA
78
United States
78
Einzelhandelsbetrieb
69
Distribution channel
68
Vertriebsweg
68
Services
65
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63
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63
Preismanagement
62
Pricing strategy
62
Dienstleistung
61
Emotion
59
Marktforschung
59
Beschwerdemanagement
58
Complaint management
58
Verbraucher
52
Brand image
51
Dienstleistungsmarketing
51
Markenimage
51
Services marketing
51
Viral marketing
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Grewal, Dhruv
13
Mattila, Anna S.
8
Verhoef, Peter C.
8
Sharma, Piyush
7
Breugelmans, Els
6
Campo, Katia
6
Harris, Lloyd C.
6
Nordfält, Jens
6
Roggeveen, Anne L.
6
Blut, Markus
5
Daunt, Kate L.
5
Klaus, Philipp
5
Voorhees, Clay M.
5
Brady, Michael K.
4
Burton, Scot
4
Hollebeek, Linda D.
4
Monroe, Kent B.
4
O'Cass, Aron
4
Oppewal, Harmen
4
Patrick, Vanessa M.
4
Ratchford, Brian Thomas
4
Reynolds, Kristy E.
4
Rosenbaum, Mark
4
Ruyter, Ko de
4
Arnold, Mark J.
3
Bearden, William O.
3
Benoit, Sabine
3
Biswas, Abhijit
3
Carlson, Jamie
3
Dass, Mayukh
3
Dekimpe, Marnik G.
3
Evanschitzky, Heiner
3
Gauri, Dinesh Kumar
3
Gounaris, Spiros
3
Gustafsson, Anders
3
Hardesty, David M.
3
Haruvy, Ernan
3
Hogreve, Jens
3
Howlett, Elizabeth
3
Inman, J. Jeffrey
3
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Journal of retailing
The journal of services marketing
Journal of business research : JBR
2,169
Journal of retailing and consumer services
1,965
International journal of consumer studies
766
International journal of hospitality management
752
Psychology & marketing
681
The journal of brand management : an international journal
644
Journal of consumer research : JCR ; an interdisciplinary bimonthly
587
NBER working paper series
526
SpringerLink / Bücher
495
The journal of product & brand management
494
Working paper / National Bureau of Economic Research, Inc.
439
Asia Pacific journal of marketing and logistics
411
European journal of marketing : EJM
395
NBER Working Paper
388
Journal of marketing research : JMR
368
European Journal of Marketing
366
Journal of Consumer Marketing
365
Journal of marketing management : MM
359
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
352
Management science : journal of the Institute for Operations Research and the Management Sciences
348
Tourism management : research, policies, practice
343
Journal of travel and tourism marketing
342
Journal of marketing communications
332
Journal of international consumer marketing
328
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
327
Journal of marketing
325
Journal of the Academy of Marketing Science
313
Cogent business & management
312
Marketing letters : a journal of research in marketing
311
International journal of retail & distribution management
307
Journal of fashion marketing and management
304
The international review of retail, distribution and consumer research
299
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
292
The journal of consumer marketing
292
Journal of consumer behaviour : an international research review
291
Marketing intelligence & planning
284
International journal of contemporary hospitality management
282
Technological forecasting & social change : an international journal
269
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ECONIS (ZBW)
596
Showing
1
-
10
of
596
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date (oldest first)
1
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
2
Consumer search : what can we learn from pre-purchase data?
Honka, Elisabeth
;
Seiler, Stephan
;
Ursu, Raluca
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 114-129
Persistent link: https://www.econbiz.de/10014527107
Saved in:
3
The effect of review images on review helpfulness : a contingency approach
Kübler, Raoul
;
Lobschat, Lara
;
Welke, Lina
;
Meij, Hugo …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 5-23
Persistent link: https://www.econbiz.de/10014526948
Saved in:
4
Encouraging prolonged consumption through habit-boosting efforts : conceptualization and research agenda
Taylor, Jennifer Fries
;
Beatty, Sharon E.
;
Roberto, …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10014473581
Saved in:
5
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
6
Healthy shopping dynamics : the healthiness of sequential grocery choices
Ittersum, Koert van
;
Heide, Martine T. van der
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 24-40
Persistent link: https://www.econbiz.de/10014526950
Saved in:
7
Malls designed for inclusion? : emotional experience of irritating aspects of the mallscape that distance consumers with disabilities
Vilnai-Yavetz, Iris
;
Gilboa, Shaked
;
Mitchell, Vincent-Wayne
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 344-368
Persistent link: https://www.econbiz.de/10014516048
Saved in:
8
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
9
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
10
Shaping brand attitudes through sustainability practices : a TSR approach
Jagani, Sandeep
;
Saboorideilami, Vafa
;
Tarannum, Saraf
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 369-382
Persistent link: https://www.econbiz.de/10014516054
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