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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of retailing"
~subject:"Retail trade"
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Search: subject:"purchase"
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Retail trade
Consumer behaviour
253
Konsumentenverhalten
253
Customer service
91
Kundenservice
91
Dienstleistungsqualität
72
Relationship marketing
72
Service quality
72
Beziehungsmarketing
71
Customer satisfaction
69
Kundenzufriedenheit
68
Online retailing
65
Online-Handel
65
Purchase intention
63
Einzelhandel
62
Purchase decision
38
Kaufentscheidung
37
Brand image
32
Markenimage
32
Emotion
28
E-commerce
27
Electronic Commerce
27
Social Web
27
Social web
27
Brand management
22
Internet marketing
22
Markenführung
22
Online-Marketing
22
Purchase intentions
21
Beschwerdemanagement
18
Complaint management
18
Confidence
17
Vertrauen
17
Satisfaction
15
Viral marketing
15
Virales Marketing
15
Brand
14
Ladengestaltung
14
Purchase
14
Store design
14
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62
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Das, Gopal
3
Gázquez-Abad, Juan Carlos
2
Hagtvedt, Henrik
2
Jebarajakirthy, Charles
2
Abreu, Ana Maria
1
Acuti, Diletta
1
Agante, Luisa
1
Agrawal, Shiv Ratan
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Ahmad, Farooq
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Alexander, Bethan
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Bhukya, Ramulu
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Birch, Dawn
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Bolton, Ruth N.
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Boyd, Eric
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Journal of retailing and consumer services
Journal of retailing
International journal of retail & distribution management
12
Journal of business research : JBR
9
Springer Proceedings in Business and Economics
8
International journal of electronic marketing and retailing : IJEMR
7
SpringerLink / Bücher
7
International journal of physical distribution & logistics management : IJPD & LM
5
Psychology & marketing
5
European retail research
4
Journal of the Academy of Marketing Science
4
Gabler Edition Wissenschaft
3
International journal of retail and distribution management
3
Journal of marketing research
3
Journal of marketing theory and practice
3
Journal of service management
3
Marketing : ZFP ; journal of research and management
3
Services marketing quarterly
3
Springer eBook Collection
3
The international review of retail, distribution and consumer research
3
Advanced technologies management for retailing : frameworks and cases
2
African journal of business and economic research : AJBER
2
Electronic markets : EM ; the international journal of electronic commerce and business media
2
European journal of operational research : EJOR
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
GITAM journal of management : a quarterly publication of GITAM Institute of Management
2
Harvard business review on retailing and merchandising
2
International journal of business and globalisation : IJBG
2
International journal of business innovation and research : IJBIR
2
International journal of consumer studies
2
International journal of physical distribution and logistics management
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of consumer marketing
2
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
2
Journal of euromarketing
2
Journal of fashion marketing and management
2
Journal of internet commerce
2
Journal of marketing and consumer behaviour in emerging markets
2
Journal of marketing management : MM
2
MSI reports : working paper series
2
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ECONIS (ZBW)
62
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21
Ad creativity in a negative context : how a thanking message frame enhances
purchase
intention in times of crisis
Demsar, Vlad
;
Sands, Sean
;
Rosengren, Sara
;
Campbell, …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209573
Saved in:
22
Managing a global retail brand in different markets : meta-analyses of customer responses to service encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
Saved in:
23
Optimizing customer engagement content strategy in retail and e-tail : available on online product review videos
Agrawal, Shiv Ratan
;
Mittal, Divya
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364445
Saved in:
24
How to retain customers in omnichannel retailing : considering the roles of brand experience and
purchase
behavior
Yin, Chin-Ching
;
Chiu, Hung-Chang
;
Hsieh, Yi-Ching
; …
- In:
Journal of retailing and consumer services
69
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013401638
Saved in:
25
Online
purchase
return policy leniency and
purchase
decision : mediating role of consumer trust
Oghazi, Pejvak
;
Karlsson, Stefan
;
Hellström, Daniel
; …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 190-200
Persistent link: https://www.econbiz.de/10011808585
Saved in:
26
The influence of human crowding and store messiness on consumer
purchase
intention : the role of contamination and scarcity perceptions
Gupta, Shipra
;
Coskun, Merve
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581865
Saved in:
27
Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse
purchase
behavior : do the store ambience and salesperson interactions...
Katakam, Bharath Shashanka
;
Bhukya, Ramulu
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581927
Saved in:
28
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
29
True colors : consumers' packaging choices depend on the color of retail environment
Martinez, Luisa M.
;
Rando, Belén
;
Agante, Luisa
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012433763
Saved in:
30
Decision-making mechanism of online retailer based on additional online comments of consumers
Liu, Yong
;
Gan, Wen-xue
;
Zhang, Qi
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012434222
Saved in:
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