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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The journal of personal selling & sales management : JPSSM"
~language:"eng"
~language:"fin"
~language:"hrv"
~person:"Quach, Sara"
~type_genre:"Article in journal"
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Consumer behaviour
8
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8
Dienstleistungsqualität
5
Service quality
5
Beziehungsmarketing
4
Customer satisfaction
4
Kundenzufriedenheit
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Quach, Sara
Prentice, Catherine
25
Park, Jungkun
24
Pantano, Eleonora
22
Thaichon, Park
21
Dhir, Amandeep
20
Septianto, Felix
19
Jebarajakirthy, Charles
16
Paul, Justin
16
Dwivedi, Yogesh Kumar
15
Kaur, Puneet
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Söderlund, Magnus
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14
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14
Yan, Ruiliang
14
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13
Mortimer, Gary
13
Rana, Nripendra P.
13
Rapp, Adam
13
Chebat, Jean-Charles
12
Johnson, Jeff S.
12
Ladhari, Riadh
11
Moncrief, William C.
11
Otterbring, Tobias
11
Sands, Sean
11
Cliquet, Gérard
10
Klaus, Philipp
10
Kuppelwieser, Volker
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9
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Journal of retailing and consumer services
The journal of personal selling & sales management : JPSSM
Asia Pacific journal of marketing and logistics
6
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
6
Journal of business research : JBR
4
Journal of strategic marketing
4
Australasian marketing journal
3
Journal of consumer behaviour
3
International journal of advertising : the review of marketing communications
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Psychology & marketing
2
Services marketing quarterly
2
European journal of marketing
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of consumer studies
1
International marketing review
1
Journal of global information management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
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Journal of the Academy of Marketing Science
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The journal of business & industrial marketing
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ECONIS (ZBW)
11
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1
Brand competitiveness antecedents : the interaction effects of marketing and R&D expenditure
Koshksaray, Amir Abedini
;
Quach, Sara
;
Trinh, Giang
; …
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014373373
Saved in:
2
Are privacy concerns still relevant? : revisiting consumer behaviour in omnichannel retailing
Cheah, Jun-Hwa
;
Lim, Xin-Jean
;
Hiram Ting
;
Liu, Yide
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013169706
Saved in:
3
The role of art infusion in enhancing pro-environmental luxury brand advertising
Quach, Sara
;
Septianto, Felix
;
Thaichon, Park
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209490
Saved in:
4
Service integration in omnichannel retailing and its impact on customer experience
Quach, Sara
;
Barari, Mojtaba
;
Moudrý, Dann Vit
;
Quach, Ken
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013169715
Saved in:
5
Mixed emotional appeal enhances positive word-of-mouth : the moderating role of narrative person
Quach, Sara
;
Septianto, Felix
;
Thaichon, Park
;
Chiew, …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012648877
Saved in:
6
Triadic relationship between customers, service providers and government in a highly regulated industry
Quach, Sara
;
Thaichon, Park
;
Hewege, Chandana
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012269075
Saved in:
7
Hybrid sales structures in the age of e-commerce
Thaichon, Park
;
Surachartkumtonkun, Jiraporn
;
Quach, Sara
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
3
,
pp. 277-302
Persistent link: https://www.econbiz.de/10011963025
Saved in:
8
Aesthetic labor and visible diversity : the role in retailing service encounters
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 34-43
Persistent link: https://www.econbiz.de/10011743114
Saved in:
9
Dark motives-counterfeit purchase framework : internal and external motives behind counterfeit purchase via digital platforms
Thaichon, Park
;
Quach, Sara
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 82-91
Persistent link: https://www.econbiz.de/10011598664
Saved in:
10
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
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