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~isPartOf:"Journal of retailing and consumer services"
~subject:"E-commerce"
~subject:"Markenimage"
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Search: subject:"Verbraucherzufriedenheit"
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E-commerce
Markenimage
Customer satisfaction
419
Kundenzufriedenheit
419
Consumer behaviour
319
Konsumentenverhalten
319
Beziehungsmarketing
256
Relationship marketing
256
Dienstleistungsqualität
214
Service quality
214
Einzelhandel
83
Retail trade
83
Online retailing
79
Online-Handel
79
Satisfaction
61
Customer service
47
Kundenservice
47
Electronic Commerce
46
Viral marketing
39
Virales Marketing
39
Brand management
35
Markenführung
35
Beschwerdemanagement
33
Complaint management
33
Customer loyalty
32
Confidence
30
Vertrauen
30
Brand image
27
Customer experience
27
Internet marketing
26
Loyalty
26
Online-Marketing
26
Social Web
25
Social web
25
Mobile communications
24
Mobilkommunikation
24
Emotion
23
Customer integration
21
Customer retention
21
Kundenintegration
21
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70
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Lombart, Cindy
3
Louis, Didier
3
Alnawas, Ibrahim
2
Fazal-e-Hasan, Syed
2
Mortimer, Gary
2
Rokonuzzaman, Md
2
Su, Jiafu
2
Xiao, Yan
2
Zhang, Yu
2
Abbes, Intissar
1
Abumalloh, Rabab Ali
1
Aburub, Faisal
1
Ahmadi, Hormoz
1
Ahrholdt, Dennis C.
1
Aksoy, Nilsah Cavdar
1
Al Khateeb, Amr
1
Alalwan, Ali Abdallah
1
Alghamdi, Abdullah
1
Algharabat, Raed
1
Alrizq, Mesfer
1
Alves, Helena
1
Alyami, Sultan
1
Anshu, Kumari
1
Ariza-Montes, Antonio
1
Arnott, David C.
1
Athanasopoulou, Pinelopi
1
Ayodeji, Ogunmola Gabriel
1
Bai, Xuesong
1
Bai, Yanzhuang
1
Baier, Daniel
1
Bala, Pradip Kumar
1
Bang, Nguyen
1
Ben Mimoun, Mohammed Slim
1
Bornemann, Daniel
1
Bougoure, Ursula Sigrid
1
Bressolles, Grégory
1
Brusch, Ines
1
Burt, Steven
1
Carlson, Jamie
1
Chakrabarti, Somnath
1
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Journal of retailing and consumer services
Journal of business research : JBR
33
International journal of hospitality management
25
Journal of travel and tourism marketing
25
The journal of brand management : an international journal
21
Journal of internet commerce
19
Asia Pacific journal of marketing and logistics
18
International journal of electronic customer relationship management : IJECRM
17
International journal of electronic marketing and retailing : IJEMR
17
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
16
Journal of hospitality marketing & management
16
Cogent business & management
15
International journal of business information systems : IJBIS
14
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
13
Journal of strategic marketing
12
Psychology & marketing
12
The journal of product & brand management
12
The service industries journal
12
Tourism management : research, policies, practice
12
International journal of e-business research : an official publication of the Information Resources Management Association
11
Service business
11
International journal of contemporary hospitality management
10
International journal of retail and distribution management
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Services marketing quarterly
9
The journal of services marketing
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Information systems and e-business management : ISeB
8
International journal of internet marketing and advertising : IJIMA
8
Journal of Asian finance, economics and business : JAFEB
8
Electronic commerce research and applications
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of quality & reliability management
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Journal of the Academy of Marketing Science
7
Journal of vacation marketing
7
Administrative Sciences : open access journal
6
Electronic markets : the international journal on networked business
6
Global business review
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
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ECONIS (ZBW)
70
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1
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
2
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
3
New generation commerce : the rise of live commerce (L-commerce)
Yun, Jeewoo
;
Lee, Don
;
Cottingham, Michael
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014363982
Saved in:
4
Toward a new business model of retail industry : the role of brand experience and brand authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
5
Effects of logistics service quality and price fairness on customer repurchase intention : the moderating role of cross-border e-commerce experiences
Do, Quynh Huong
;
Kim, Thai Young
;
Wang, Xueqin
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014239880
Saved in:
6
The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner
;
Coutinho, Ananda Raquel Silva
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240269
Saved in:
7
Does justice affect brand advocacy? : online brand advocacy behaviors as a response to hotel customers' justice perceptions
Aksoy, Nilsah Cavdar
;
Yazici, Nihal
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303156
Saved in:
8
Analysis of customers' satisfaction with baby products : the moderating role of brand image
Nilashi, Mehrbakhsh
;
Abumalloh, Rabab Ali
;
Samad, Sarminah
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303217
Saved in:
9
Importance of offline service quality in building loyalty of OC service brand
Park, Joonyong
;
Kim, Renee B.
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013169688
Saved in:
10
Understanding the impact of online customers' shopping experience on online impulsive buying : a study on two leading e-commerce platforms
Gulfraz, Muhammad Bilal
;
Sufyan, Muhammad
;
Mustak, Mekhail
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013366249
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