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~isPartOf:"Journal of retailing and consumer services"
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Search: subject_exact:"Fairness"
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Gerechtigkeit
27
Justice
27
Consumer behaviour
16
Konsumentenverhalten
16
Customer satisfaction
14
Kundenzufriedenheit
14
Dienstleistungsqualität
11
Service quality
11
Beziehungsmarketing
10
Relationship marketing
10
Beschwerdemanagement
9
Complaint management
9
Einzelhandel
5
Retail trade
5
Service recovery
5
Viral marketing
5
Virales Marketing
5
Distributive justice
4
Perceived justice
4
Trust
4
Verteilungsgerechtigkeit
4
Confidence
3
Customer integration
3
Customer service
3
Emotion
3
Interactional justice
3
Kundenintegration
3
Kundenservice
3
Online retailing
3
Online-Handel
3
Perception
3
Preismanagement
3
Price fairness
3
Pricing strategy
3
Procedural justice
3
Social relations
3
Soziale Beziehungen
3
Vertrauen
3
Wahrnehmung
3
Co-creation
2
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28
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English
28
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Gohary, Ali
2
Hamzelu, Bahman
2
Aksoy, Nilsah Cavdar
1
Alizadeh, Hamid
1
Ammari, Nedra Bahri
1
Andrews MacLelland, Melinda
1
Bang, Nguyen
1
Baumann, Chris
1
Bilgihan, Anil
1
Campbell, Colin L.
1
Chen, Ke
1
Chen, Tom
1
Chen, Yu-Chen
1
Cheng, Peng
1
Chu, Wujin
1
Claye-Puaux, Sophie
1
Craig, Adam W.
1
Dwivedi, Yogesh Kumar
1
Foster, Jamye
1
Gelbrich, Katja
1
Guan, Zhenzhong
1
Gul-E-Rana
1
Hanzaee, Kambiz Heidarzadeh
1
Hardesty, David M.
1
Heinrich, Daniel
1
Ho, Ting Hin
1
Ismagilova, Elvira
1
Jacquemier-Paquin, Laure
1
Jeanpert, Sophie
1
Jung, Na Young
1
Kang, Christine
1
Khajehzadeh, Saman
1
Kim, Changju
1
Klaus, Philipp
1
Konuk, Faruk Anıl
1
Lassar, Walfried M.
1
Lee, Jeongmin
1
Li, Wenjing
1
Li, Yadong
1
Liao, Le
1
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Journal of retailing and consumer services
Journal of business ethics : JOBE
117
CESifo working papers
103
Discussion paper series / IZA
92
Journal of economic behavior & organization : JEBO
89
IZA Discussion Papers
78
CESifo Working Paper
62
CESifo Working Paper Series
61
Journal of economic psychology : research in economic psychology and behavioral economics
56
Social choice and welfare
51
Economics letters
47
Games
47
Journal of business research : JBR
47
IZA Discussion Paper
44
Politics, philosophy & economics : ppe
44
Working paper
44
Jena economic research papers
42
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
42
Games and economic behavior
41
European journal of operational research : EJOR
36
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
35
MPRA Paper
35
Jena Economic Research Papers
30
Management science : journal of the Institute for Operations Research and the Management Sciences
28
Discussion paper / Centre for Economic Policy Research
27
Journal of business ethics : JBE
26
NBER working paper series
26
Papers on strategic interaction
26
Discussion paper
25
Discussion paper / NHH, Department of Economics
25
Experimental economics : a journal of the Economic Science Association
25
Journal of behavioral and experimental economics
25
Working Paper
25
European economic review : EER
24
Journal of management : JOM
24
Preprints of the Max Planck Institute for Research on Collective Goods
24
SpringerLink / Bücher
24
Working paper / National Bureau of Economic Research, Inc.
24
Climate policy
23
International journal of hospitality management
23
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ECONIS (ZBW)
28
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1
Role of downward versus upward social comparison in service recovery : testing a mediated moderation model with two empirical studies
Chen, Ke
;
Zhan, Wu
;
Sharma, Piyush
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014372531
Saved in:
2
Channel coordination under retailer's (sub)conscious preferences of loss aversion and fairness
Li, Yadong
;
Guan, Zhenzhong
;
Ren, Jianbiao
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014364486
Saved in:
3
The role of organizational justice and social interaction in mitigating the negative effects of high-performance member retailers on strategic integration
Park, Jin Yong
;
Kim, Changju
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014252004
Saved in:
4
Does justice affect brand advocacy? : online brand advocacy behaviors as a response to hotel customers' justice perceptions
Aksoy, Nilsah Cavdar
;
Yazici, Nihal
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303156
Saved in:
5
Emotional labor in a non-isolated service encounter : the impact of customer observation on perceived authenticity and perceived fairness
Olk, Stephan
;
Lindenmeier, Jörg
;
Tscheulin, Dieter K.
; …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012431572
Saved in:
6
How trust mediate the effects of perceived justice on loyalty : a study in the context of automotive recall in China
Liu, Yang
;
Cheng, Peng
;
Ouyang, Zhe
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012431630
Saved in:
7
Cooperative game analysis of coordination mechanisms under fairness concerns of a green retailer
Zhang, Ranran
;
Ma, Weimin
;
Si, Hongyun
;
Liu, Jinjin
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433722
Saved in:
8
The role of human interaction in complaint handling
Jeanpert, Sophie
;
Jacquemier-Paquin, Laure
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012648974
Saved in:
9
Mediating role of customer forgiveness between perceived justice and satisfaction
Muhammad, Lakhi
;
Gul-E-Rana
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012132151
Saved in:
10
A supply chain coordination mechanism with suppliers' effort performance level and fairness concern
Liu, Yong
;
Wang, Dong-dong
;
Xu, Qian
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012171793
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