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~isPartOf:"Journal of strategic marketing"
~isPartOf:"Journal of the Academy of Marketing Science"
~isPartOf:"Market : review for marketing theory and practice"
~subject:"Salespeople"
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Salespeople
Beziehungsmarketing
357
Relationship marketing
357
Consumer behaviour
156
Konsumentenverhalten
156
Customer satisfaction
78
Kundenzufriedenheit
78
Dienstleistungsqualität
53
Service quality
53
Marketing management
50
Marketingmanagement
50
Lieferantenmanagement
48
Supplier relationship management
48
Brand management
41
Markenführung
41
Social Web
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Social web
40
Customer integration
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Kundenintegration
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Brand image
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Markenimage
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Customer value
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Kundenwert
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Internet marketing
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Online-Marketing
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Verkaufspersonal
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Confidence
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Einzelhandel
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Retail trade
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Value creation
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Homburg, Christian
3
Lam, Son K.
3
Wieseke, Jan
3
Alavi, Sascha
2
DeCarlo, Thomas E.
2
Habel, Johannes
2
Hughes, Douglas E.
2
Klarmann, Martin
2
Pelham, Alfred M.
2
Rapp, Adam
2
Schmitz, Christian
2
Ahearne, Michael
1
Ardyan, Eliya
1
Augusto, Mário Gomes
1
Bagozzi, Richard P.
1
Bauer, András
1
Beitelspacher, Lauren Skinner
1
Berg, Wouter E. van den
1
Bharadwaj, Sundar
1
Bill, Fabian
1
Bornemann, Torsten
1
Brown, Tom
1
Böhm, Eva
1
Chaker, Nawar N.
1
Chin, Wynne W.
1
Coelho, Filipe
1
Cron, William L.
1
Dietvorst, Roeland C.
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Evans, Kenneth R.
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Feurer, Sven
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1
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1
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1
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Journal of strategic marketing
Journal of the Academy of Marketing Science
Market : review for marketing theory and practice
Industrial marketing management : the international journal for industrial and high-tech firms
50
The journal of personal selling & sales management : JPSSM
40
The journal of business & industrial marketing
25
Journal of business research : JBR
21
Journal of retailing and consumer services
18
Journal of personal selling & sales management : JPSSM
17
Journal of marketing
11
Journal of service research : JSR
8
The service industries journal
8
Journal of business-to-business marketing
7
Journal of retailing
7
European journal of marketing : EJM
6
European journal of marketing
5
International journal of hospitality management
5
International journal of retail & distribution management
5
Journal of business ethics : JOBE
5
Journal of service research
5
Marketing intelligence & planning
5
The Oxford handbook of strategic sales and sales management
5
Asia Pacific journal of marketing and logistics
4
Journal of financial services marketing : JFSM
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
The journal of services marketing
4
Business horizons
3
Gabler Edition Wissenschaft
3
International journal of logistics : research and applications
3
Journal of managerial issues : JMI
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Psychology & marketing
3
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
3
SpringerLink / Bücher
3
The international journal of bank marketing : IJBM
3
The journal of applied business research
3
Working paper series : WPS
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Australasian marketing journal
2
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ECONIS (ZBW)
27
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21
When salespeople develop negative headquarters stereotypes : performance effects and managerial remedies
Homburg, Christian
;
Wieseke, Jan
;
Lukas, Bryan A.
; …
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
5
,
pp. 664-682
Persistent link: https://www.econbiz.de/10009381733
Saved in:
22
When does salespeople’s customer orientation lead to customer loyalty? : the differential effects of relational and functional customer orientation
Homburg, Christian
;
Müller, Michael
;
Klarmann, Martin
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
6
,
pp. 795-812
Persistent link: https://www.econbiz.de/10010217998
Saved in:
23
Customer-directed selling behaviors and performance : a comparison of existing perspectives
Plouffle, Christopher R.
;
Hulland, John
;
Wachner, Trent
- In:
Journal of the Academy of Marketing Science
37
(
2009
)
4
,
pp. 422-439
Persistent link: https://www.econbiz.de/10003926572
Saved in:
24
An exploratory study of the influence of firm market orientation on salesperson adaptive selling, customer orientation, interpersonal listening in personal selling and salesperson...
Pelham, Alfred M.
- In:
Journal of strategic marketing
17
(
2009
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10003827250
Saved in:
25
Organizational factors associated with job characteristics : evidence from frontline service employees
Coelho, Filipe
;
Augusto, Mário Gomes
- In:
Journal of strategic marketing
16
(
2008
)
2
,
pp. 157-172
Persistent link: https://www.econbiz.de/10003759916
Saved in:
26
An exploratory study of the influence of sales training content and salesperson evaluation on salesperson adaptive selling, customer orientation, listening, and consulting behavior...
Pelham, Alfred M.
;
Kravitz, Pamela
- In:
Journal of strategic marketing
16
(
2008
)
5
,
pp. 413435
Persistent link: https://www.econbiz.de/10003797208
Saved in:
27
Technology use on the front line: how information technology enhances individual performance
Sundaram, Suresh
;
Schwarz, Andrew
;
Jones, Eli
;
Chin, …
- In:
Journal of the Academy of Marketing Science
35
(
2007
)
1
,
pp. 101-112
Persistent link: https://www.econbiz.de/10003485153
Saved in:
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