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~isPartOf:"Journal of the Academy of Marketing Science"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Filieri, Raffaele"
~person:"Grewal, Dhruv"
~person:"Walsh, Gianfranco"
~person:"Wu, Luorong"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
~subject:"Emotion"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
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Search: subject_exact:"Consumer Behaviour"
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Consumer behaviour
Dienstleistungsqualität
Emotion
Service quality
Konsumentenverhalten
15
Beziehungsmarketing
4
Relationship marketing
4
Advertising effects
3
Internet marketing
3
Online retailing
3
Online-Handel
3
Online-Marketing
3
Social Web
3
Social web
3
Viral marketing
3
Virales Marketing
3
Werbewirkung
3
E-commerce
2
Einzelhandel
2
Electronic Commerce
2
Garantie
2
Impulsivity
2
Meta-Analyse
2
Meta-analysis
2
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2
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2
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2
Retail trade
2
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15
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15
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15
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Filieri, Raffaele
Grewal, Dhruv
Walsh, Gianfranco
Wu, Luorong
Gursoy, Dogan
7
Kumar, V.
7
Han, Heesup
6
Park, Sangwon
6
Taheri, Babak
6
Bagozzi, Richard P.
5
Hoyer, Wayne D.
5
So, Kevin Kam Fung
5
Hagtvedt, Henrik
4
Hennig-Thurau, Thorsten
4
Homburg, Christian
4
Kukar-Kinney, Monika
4
Nicolau, Juan L.
4
Nicolau, Juan Luis
4
Okumus, Fevzi
4
Ruyter, Ko de
4
Su, LuJun
4
Blut, Markus
3
Brasel, S. Adam
3
Burton, Scot
3
Cleeren, Kathleen
3
Dekimpe, Marnik G.
3
Dellaert, Benedict G. C.
3
Fu, Xiaoxiao
3
Grappi, Silvia
3
Hamilton, Rebecca W.
3
Huang, Yinghua
3
Hwang, Jinsoo
3
Lee, Choong-Ki
3
Lv, Xingyang
3
Mair, Judith
3
Monroe, Kent B.
3
Moschis, George P.
3
Motyka, Scott
3
Newman, Christopher L.
3
Noble, Stephanie M.
3
O'Gorman, Kevin
3
Schlager, Tobias
3
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Journal of the Academy of Marketing Science
Tourism management : research, policies, practice
Journal of business research : JBR
22
International journal of hospitality management
13
Journal of retailing
13
Marketing : ZFP ; journal of research and management
9
Psychology & marketing
9
Journal of marketing
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Jahrbuch der Absatz- und Verbrauchsforschung
5
Journal of consumer research : JCR ; an interdisciplinary bimonthly
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing research
5
European management journal
4
MSI reports : working paper series
4
International journal of contemporary hospitality management
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of service research : JSR
3
The journal of services marketing
3
Journal of hospitality marketing & management
2
Journal of marketing management : MM
2
Journal of marketing research : JMR
2
Journal of service management
2
Journal of service research
2
The journal of product & brand management
2
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
2
Academy of Management journal : AMJ
1
Cornell hospitality quarterly : CQ
1
Electronic markets : the international journal on networked business
1
European journal of marketing : EJM
1
European retail research
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of advertising : the review of marketing communications
1
International journal of consumer studies
1
International journal of markets and business systems
1
International marketing review
1
Journal of consumer behaviour : an international research review
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
1
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
1
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ECONIS (ZBW)
15
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15
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1
Effectiveness of engagement initiatives across engagement platforms : a meta-analysis
Blut, Markus
;
Kulikovskaja, Viktorija
;
Hubert, Marco
; …
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
5
,
pp. 941-965
Persistent link: https://www.econbiz.de/10014336009
Saved in:
2
Short video marketing and travel intentions : the interplay between visual perspective, visual content, and narration appeal
Gan, Jianhong
;
Shi, Si
;
Filieri, Raffaele
;
Leung, …
- In:
Tourism management : research, policies, practice
99
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014320905
Saved in:
3
Eliciting positive emotion through strategic responses to COVID-19 crisis : evidence from the tourism sector
Li, Shuyang
;
Wang, Yichuan
;
Filieri, Raffaele
;
Zhu, Yuzhen
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013326616
Saved in:
4
Categorical versus dimensional thinking : improving anti-stigma campaigns by matching health message frames and implicit worldviews
Meyer, Jan-Hinrich
;
Ruyter, Ko de
;
Grewal, Dhruv
; …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
2
,
pp. 222-245
Persistent link: https://www.econbiz.de/10012290947
Saved in:
5
Impulse buying : a meta-analytic review
Iyer, Gopalkrishnan R.
;
Blut, Markus
;
Xiao, Sarah Hong
; …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
3
,
pp. 384-404
Persistent link: https://www.econbiz.de/10012290959
Saved in:
6
The emotional review-reward effect : how do reviews increase impulsivity?
Motyka, Scott
;
Grewal, Dhruv
;
Aguirre, Elizabeth
;
Mahr, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
6
,
pp. 1032-1051
Persistent link: https://www.econbiz.de/10011951622
Saved in:
7
When art meets tech : the role of augmented reality in enhancing museum experiences and purchase intentions
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Tourism management : research, policies, practice
68
(
2018
),
pp. 127-139
Persistent link: https://www.econbiz.de/10011871026
Saved in:
8
The impact of language style on consumers' reactions to online reviews
Wu, Luorong
;
Shen, Han
;
Fan, Alei
;
Mattila, Anna S.
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 590-596
Persistent link: https://www.econbiz.de/10011643275
Saved in:
9
The influence of service employees and other customers on customer unfriendliness : a social norms perspective
Albrecht, Arne Keno
;
Walsh, Gianfranco
;
Brach, Simon
; …
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
6
,
pp. 827-847
Persistent link: https://www.econbiz.de/10011779535
Saved in:
10
Disfluent vs. fluent price offers : paradoxical role of processing disfluency
Motyka, Scott
;
Suri, Rajneesh
;
Grewal, Dhruv
;
Kohli, …
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
5
,
pp. 627-638
Persistent link: https://www.econbiz.de/10011552527
Saved in:
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