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~isPartOf:"Marketing intelligence & planning"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Customers"
~subject:"Lieferantenmanagement"
~type_genre:"Article in journal"
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Search: subject_exact:"Kundenorientierung"
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Customers
Lieferantenmanagement
Beziehungsmarketing
182
Relationship marketing
182
Consumer behaviour
92
Konsumentenverhalten
92
Customer satisfaction
52
Kundenzufriedenheit
52
Dienstleistungsqualität
45
Service quality
45
Bank
40
Brand management
35
Markenführung
35
Brand image
24
Markenimage
24
Personal banking
24
Privatkundengeschäft
24
Brand
21
Markenartikel
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Social Web
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Social web
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Confidence
18
Internet marketing
18
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Vertrauen
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Supplier relationship management
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Customer loyalty
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Corporate Social Responsibility
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Corporate social responsibility
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Customer integration
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Electronic Banking
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Electronic banking
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Kundenintegration
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Bankgeschäft
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Banking services
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Article in journal
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English
24
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Pérez, Andrea
3
Rodríguez del Bosque, Ignacio A.
3
Al-jazzazi, Akram
1
Andaleeb, Syed S.
1
Brannan, Ross
1
Brun, Isabelle
1
Cawsey, Timothy
1
Claro, Danny Pimentel
1
Coates, Nigel
1
Costa, Francisco José
1
Dahlstrom, Robert
1
Esterik-Plasmeijer, Pauline W. J. van
1
Firdaus, Abdullah
1
Heinonen, Kristina
1
Houjeir, Roudaina
1
Hänninen, Nora
1
Kanyan, Agnes
1
Karjalouto, Heikki
1
Kimasheva, Maria
1
Leocádio, Aurio Lucio
1
Li, Ning
1
Line, Ricard
1
Lähteenmaki, Ilkka
1
McLean, Graeme J.
1
Mishra, Vishal
1
Mysen, Tore
1
Nguyen, Tho D.
1
Nguyen, Trang T. M.
1
Nygaard, Arne
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Nätti, Satu
1
Parente, Eduardo Soares
1
Paul, Rik
1
Payan, Janice M.
1
Ponnam, Abhilash
1
Raaij, Willem Fred van
1
Rahman, Quazi Akhlaqur
1
Rajaobelina, Lova
1
Rashid, Mamunur
1
Robson, Andrew
1
Rosa, Ramon B.
1
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Marketing intelligence & planning
The international journal of bank marketing : IJBM
Industrial marketing management : the international journal for industrial and high-tech firms
208
The journal of business & industrial marketing
109
Journal of business research : JBR
81
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
24
The journal of services marketing
23
Journal of marketing
21
Journal of strategic marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
Journal of retailing and consumer services
17
International journal of production economics
14
The service industries journal
13
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Service business
12
Journal of personal selling & sales management
11
Services marketing quarterly
10
International journal of hospitality management
9
International journal of procurement management
9
Marketing theory
9
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of service research : JSR
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of customer behaviour
7
Marketing : ZFP ; journal of research and management
7
Die Betriebswirtschaft : DBW
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
Journal of marketing management : MM
6
Journal of retailing
6
The journal of personal selling & sales management : JPSSM
6
Asia Pacific journal of marketing and logistics
5
Cogent business & management
5
International journal of electronic customer relationship management : IJECRM
5
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ECONIS (ZBW)
24
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1
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
2
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
3
The effect of marketing communication on business relationship loyalty
Hänninen, Nora
;
Karjalouto, Heikki
- In:
Marketing intelligence & planning
35
(
2017
)
4
,
pp. 458-472
Persistent link: https://www.econbiz.de/10011723756
Saved in:
4
Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011707781
Saved in:
5
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
6
Investigating the online customer experience : a B2B perspective
McLean, Graeme J.
- In:
Marketing intelligence & planning
35
(
2017
)
5
,
pp. 657-672
Persistent link: https://www.econbiz.de/10011774644
Saved in:
7
The influence of culture on trust in B2B banking relationships
Houjeir, Roudaina
;
Brannan, Ross
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 495-515
Persistent link: https://www.econbiz.de/10011731545
Saved in:
8
The stakeholder management theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Saved in:
9
A model of customer-centric banking practices for corporate clients in Bangladesh
Andaleeb, Syed S.
;
Rashid, Mamunur
;
Rahman, Quazi Akhlaqur
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 458-475
Persistent link: https://www.econbiz.de/10011593881
Saved in:
10
Drivers leading firm adoption of internet banking services
Claro, Danny Pimentel
;
Rosa, Ramon B.
- In:
Marketing intelligence & planning
34
(
2016
)
3
,
pp. 336-354
Persistent link: https://www.econbiz.de/10011570782
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