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~isPartOf:"Nepalese journal of finance : a publication of Uniglobe College"
~subject:"Consumer behaviour"
~subject:"Relationship marketing"
~subject:"customer satisfaction"
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Search: subject:"Service quality"
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Consumer behaviour
Relationship marketing
customer satisfaction
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
13
Kundenzufriedenheit
13
Konsumentenverhalten
8
service quality
8
Beziehungsmarketing
6
responsiveness
6
Electronic Banking
4
Electronic banking
4
E-commerce
3
Electronic Commerce
3
Nepal
3
Product quality
3
Produktqualität
3
price
3
product quality
3
security
3
Bank
2
Data protection
2
Datenschutz
2
Emotion
2
Lebensversicherung
2
Life insurance
2
Preismanagement
2
Pricing strategy
2
Quality management
2
Qualitätsmanagement
2
Website
2
assurance
2
behavior of the employee
2
convenience
2
customer convenience
2
customer loyalty
2
empathy
2
location
2
perceived value
2
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Type of publication
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Article
10
Type of publication (narrower categories)
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Article in journal
10
Aufsatz in Zeitschrift
10
Language
All
English
10
Author
All
Aryal, Suman
1
Bajracharya, Bipisha
1
Gurung, Karma Chungdak
1
Jha, Kimee Kumari
1
Pandey, Bimal
1
Sah, Rabindra Pratap
1
Sah, Raman
1
Shah, Busant
1
Shah, Ishu
1
Shrestha, Binita
1
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Published in...
All
Nepalese journal of finance : a publication of Uniglobe College
Journal of retailing and consumer services
266
International journal of hospitality management
236
Journal of business research : JBR
156
The journal of services marketing
145
The service industries journal
108
Journal of hospitality marketing & management
100
International journal of contemporary hospitality management
96
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
89
Journal of travel and tourism marketing
83
Services marketing quarterly
83
Journal of service research : JSR
67
Service business
59
Cogent business & management
56
Journal of service management
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Tourism management : research, policies, practice
47
International journal of services and operations management
42
Asia Pacific journal of marketing and logistics
40
International journal of services, economics and management
39
Journal of air transport management
39
Journal of service research
39
The TQM journal : the international review of organizational improvement
38
International journal of quality and service sciences
37
Total quality management & business excellence
37
The international journal of bank marketing : IJBM
36
Journal of strategic marketing
35
Managing service quality : MSQ ; an international journal
35
Journal of the Academy of Marketing Science
31
Psychology & marketing
30
International journal of productivity and quality management : IJPQM
29
European journal of marketing : EJM
28
Industrial marketing management : the international journal for industrial and high-tech firms
27
Journal of Asian finance, economics and business : JAFEB
27
International journal of quality & reliability management
26
Journal of retailing
26
International journal of electronic marketing and retailing : IJEMR
24
Marketing intelligence & planning
24
Quality management journal : QMJ
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
International journal of electronic customer relationship management : IJECRM
23
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ECONIS (ZBW)
10
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1
Customer's satisfaction towards life insurance claim settlement in Nepal
Aryal, Suman
- In:
Nepalese journal of finance : a publication of Uniglobe …
10
(
2023
)
1
,
pp. 119-131
Persistent link: https://www.econbiz.de/10014495251
Saved in:
2
Impact of e-commerce in Nepalese society : a case of Kathmandu Valley
Bajracharya, Bipisha
- In:
Nepalese journal of finance : a publication of Uniglobe …
7
(
2020
)
3
,
pp. 10-20
Persistent link: https://www.econbiz.de/10014494242
Saved in:
3
Attitudes of customer towards the use of ATM services : a case of Nepalese commercial banks
Shah, Ishu
- In:
Nepalese journal of finance : a publication of Uniglobe …
7
(
2020
)
3
,
pp. 45-55
Persistent link: https://www.econbiz.de/10014494245
Saved in:
4
Impact of customer relationship management on customer satisfaction : a study of Nepalese commercial banks
Gurung, Karma Chungdak
- In:
Nepalese journal of finance : a publication of Uniglobe …
7
(
2020
)
3
,
pp. 79-90
Persistent link: https://www.econbiz.de/10014494258
Saved in:
5
Factor influencing customer satisfaction in hospitality industry : a case of Kathmandu Valley
Sah, Rabindra Pratap
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10014493949
Saved in:
6
The impact of innovation on customer satisfaction : a study of the cosmetic product
Sah, Raman
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 107-115
Persistent link: https://www.econbiz.de/10014493952
Saved in:
7
Impact of
service
quality
on the customer satisfaction and customer loyalty in Nepalese telecommunication industry
Shrestha, Binita
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 91-102
Persistent link: https://www.econbiz.de/10014494139
Saved in:
8
Factors influencing consumer perception towards online grocery shopping : a case of Kathmandu Valley
Jha, Kimee Kumari
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
2
,
pp. 56-67
Persistent link: https://www.econbiz.de/10014493997
Saved in:
9
Impact of customer relationship management on customer satisfaction in Nepalese commercial banks
Shah, Busant
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 48-58
Persistent link: https://www.econbiz.de/10014494133
Saved in:
10
Factors influencing customer satisfaction on online banking in Nepalese commercial banks
Pandey, Bimal
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 80-90
Persistent link: https://www.econbiz.de/10014494137
Saved in:
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