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~isPartOf:"Nepalese journal of finance : a publication of Uniglobe College"
~subject:"Produktqualität"
~subject:"Relationship marketing"
~subject:"customer satisfaction"
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Produktqualität
Relationship marketing
customer satisfaction
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
13
Kundenzufriedenheit
13
Consumer behaviour
8
Konsumentenverhalten
8
service quality
8
Beziehungsmarketing
6
responsiveness
6
Electronic Banking
4
Electronic banking
4
E-commerce
3
Electronic Commerce
3
Nepal
3
Product quality
3
price
3
product quality
3
security
3
Bank
2
Data protection
2
Datenschutz
2
Emotion
2
Lebensversicherung
2
Life insurance
2
Preismanagement
2
Pricing strategy
2
Quality management
2
Qualitätsmanagement
2
Website
2
assurance
2
behavior of the employee
2
convenience
2
customer convenience
2
customer loyalty
2
empathy
2
location
2
perceived value
2
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Type of publication
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Article
10
Type of publication (narrower categories)
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Article in journal
10
Aufsatz in Zeitschrift
10
Language
All
English
10
Author
All
Aryal, Suman
1
Bajracharya, Bipisha
1
Gurung, Karma Chungdak
1
Jha, Kimee Kumari
1
Lama, Bijay
1
Pandey, Bimal
1
Sah, Rabindra Pratap
1
Sah, Raman
1
Shah, Busant
1
Shrestha, Binita
1
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Published in...
All
Nepalese journal of finance : a publication of Uniglobe College
Journal of retailing and consumer services
187
International journal of hospitality management
132
Journal of business research : JBR
117
The journal of services marketing
100
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
92
The service industries journal
85
Journal of hospitality marketing & management
67
Services marketing quarterly
56
International journal of contemporary hospitality management
54
Journal of travel and tourism marketing
50
Journal of service research : JSR
49
Service business
46
The TQM journal : the international review of organizational improvement
45
Cogent business & management
44
International journal of productivity and quality management : IJPQM
42
Total quality management & business excellence
42
Journal of service management
38
Tourism management : research, policies, practice
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
33
International journal of services and operations management
32
Journal of service research
32
International journal of quality & reliability management
30
International journal of quality and service sciences
29
Asia Pacific journal of marketing and logistics
27
International journal of services, economics and management
27
Journal of strategic marketing
27
Industrial marketing management : the international journal for industrial and high-tech firms
25
Journal of air transport management
25
Quality management journal : QMJ
25
The international journal of bank marketing : IJBM
25
Managing service quality : MSQ ; an international journal
24
Journal of the Academy of Marketing Science
23
Marketing intelligence & planning
22
International journal of electronic customer relationship management : IJECRM
21
International journal of electronic marketing and retailing : IJEMR
21
International journal of production research
21
Journal for global business advancement : JGBA
19
Journal of marketing
19
Psychology & marketing
19
International journal of production economics
18
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ECONIS (ZBW)
10
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1
Customer's satisfaction towards life insurance claim settlement in Nepal
Aryal, Suman
- In:
Nepalese journal of finance : a publication of Uniglobe …
10
(
2023
)
1
,
pp. 119-131
Persistent link: https://www.econbiz.de/10014495251
Saved in:
2
Impact of e-commerce in Nepalese society : a case of Kathmandu Valley
Bajracharya, Bipisha
- In:
Nepalese journal of finance : a publication of Uniglobe …
7
(
2020
)
3
,
pp. 10-20
Persistent link: https://www.econbiz.de/10014494242
Saved in:
3
Impact of customer relationship management on customer satisfaction : a study of Nepalese commercial banks
Gurung, Karma Chungdak
- In:
Nepalese journal of finance : a publication of Uniglobe …
7
(
2020
)
3
,
pp. 79-90
Persistent link: https://www.econbiz.de/10014494258
Saved in:
4
Factor influencing customer satisfaction in hospitality industry : a case of Kathmandu Valley
Sah, Rabindra Pratap
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10014493949
Saved in:
5
The impact of innovation on customer satisfaction : a study of the cosmetic product
Sah, Raman
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 107-115
Persistent link: https://www.econbiz.de/10014493952
Saved in:
6
Impact of
service
quality
on the customer satisfaction and customer loyalty in Nepalese telecommunication industry
Shrestha, Binita
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 91-102
Persistent link: https://www.econbiz.de/10014494139
Saved in:
7
Factors affectingm customer satisfaction in big mart : a case of Kathmandu Valley
Lama, Bijay
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
2
,
pp. 24-32
Persistent link: https://www.econbiz.de/10014493990
Saved in:
8
Factors influencing consumer perception towards online grocery shopping : a case of Kathmandu Valley
Jha, Kimee Kumari
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
2
,
pp. 56-67
Persistent link: https://www.econbiz.de/10014493997
Saved in:
9
Impact of customer relationship management on customer satisfaction in Nepalese commercial banks
Shah, Busant
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 48-58
Persistent link: https://www.econbiz.de/10014494133
Saved in:
10
Factors influencing customer satisfaction on online banking in Nepalese commercial banks
Pandey, Bimal
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 80-90
Persistent link: https://www.econbiz.de/10014494137
Saved in:
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