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~isPartOf:"Nepalese journal of finance : a publication of Uniglobe College"
~subject:"Quality management"
~subject:"Relationship marketing"
~subject:"customer satisfaction"
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Quality management
Relationship marketing
customer satisfaction
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
13
Kundenzufriedenheit
13
Consumer behaviour
8
Konsumentenverhalten
8
service quality
8
Beziehungsmarketing
6
responsiveness
6
Electronic Banking
4
Electronic banking
4
E-commerce
3
Electronic Commerce
3
Nepal
3
Product quality
3
Produktqualität
3
price
3
product quality
3
security
3
Bank
2
Data protection
2
Datenschutz
2
Emotion
2
Lebensversicherung
2
Life insurance
2
Preismanagement
2
Pricing strategy
2
Qualitätsmanagement
2
Website
2
assurance
2
behavior of the employee
2
convenience
2
customer convenience
2
customer loyalty
2
empathy
2
location
2
perceived value
2
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Type of publication
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Article
8
Type of publication (narrower categories)
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Article in journal
8
Aufsatz in Zeitschrift
8
Language
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English
8
Author
All
Aryal, Suman
1
Bajracharya, Bipisha
1
Gurung, Karma Chungdak
1
Pandey, Bimal
1
Sah, Rabindra Pratap
1
Sah, Raman
1
Shah, Busant
1
Shrestha, Binita
1
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Published in...
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Nepalese journal of finance : a publication of Uniglobe College
Journal of retailing and consumer services
189
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
139
International journal of hospitality management
129
Journal of business research : JBR
115
The journal of services marketing
102
The TQM journal : the international review of organizational improvement
87
The service industries journal
86
International journal of productivity and quality management : IJPQM
80
International journal of quality & reliability management
69
Journal of hospitality marketing & management
66
Total quality management & business excellence
63
Services marketing quarterly
59
International journal of services and operations management
57
International journal of contemporary hospitality management
56
Quality management journal : QMJ
56
Service business
53
Journal of service research : JSR
50
Cogent business & management
49
International journal of quality and service sciences
49
Journal of travel and tourism marketing
48
Journal of service management
40
International journal of services, economics and management
37
Journal of air transport management
35
Tourism management : research, policies, practice
34
Journal of service research
32
Managing service quality : MSQ ; an international journal
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
31
International journal of production research
30
Journal of strategic marketing
29
Industrial marketing management : the international journal for industrial and high-tech firms
27
Auditing : a journal of practice & theory
26
The international journal of bank marketing : IJBM
26
Asia Pacific journal of marketing and logistics
25
International journal of business information systems : IJBIS
23
Benchmarking : an international journal ; BIJ
22
Journal of the Academy of Marketing Science
22
Marketing intelligence & planning
22
International journal of electronic customer relationship management : IJECRM
21
International journal of production economics
21
Beiträge zur Hochschulpolitik
20
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ECONIS (ZBW)
8
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1
Customer's satisfaction towards life insurance claim settlement in Nepal
Aryal, Suman
- In:
Nepalese journal of finance : a publication of Uniglobe …
10
(
2023
)
1
,
pp. 119-131
Persistent link: https://www.econbiz.de/10014495251
Saved in:
2
Impact of e-commerce in Nepalese society : a case of Kathmandu Valley
Bajracharya, Bipisha
- In:
Nepalese journal of finance : a publication of Uniglobe …
7
(
2020
)
3
,
pp. 10-20
Persistent link: https://www.econbiz.de/10014494242
Saved in:
3
Impact of customer relationship management on customer satisfaction : a study of Nepalese commercial banks
Gurung, Karma Chungdak
- In:
Nepalese journal of finance : a publication of Uniglobe …
7
(
2020
)
3
,
pp. 79-90
Persistent link: https://www.econbiz.de/10014494258
Saved in:
4
Factor influencing customer satisfaction in hospitality industry : a case of Kathmandu Valley
Sah, Rabindra Pratap
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10014493949
Saved in:
5
The impact of innovation on customer satisfaction : a study of the cosmetic product
Sah, Raman
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 107-115
Persistent link: https://www.econbiz.de/10014493952
Saved in:
6
Impact of
service
quality
on the customer satisfaction and customer loyalty in Nepalese telecommunication industry
Shrestha, Binita
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 91-102
Persistent link: https://www.econbiz.de/10014494139
Saved in:
7
Impact of customer relationship management on customer satisfaction in Nepalese commercial banks
Shah, Busant
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 48-58
Persistent link: https://www.econbiz.de/10014494133
Saved in:
8
Factors influencing customer satisfaction on online banking in Nepalese commercial banks
Pandey, Bimal
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 80-90
Persistent link: https://www.econbiz.de/10014494137
Saved in:
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