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~isPartOf:"Service business"
~isPartOf:"The journal of business & industrial marketing"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Lieferantenmanagement
341
Supplier relationship management
341
Relationship marketing
273
Business-to-business marketing
212
B-to-B-Marketing
209
Innovation
166
Innovation management
141
Innovationsmanagement
141
Lieferkette
129
Supply chain
129
Marketing management
113
Marketingmanagement
113
Consumer behaviour
105
Konsumentenverhalten
105
Customer satisfaction
100
Kundenzufriedenheit
100
Dienstleistungsqualität
90
Service quality
90
Firm performance
87
Business network
86
Unternehmenserfolg
86
Unternehmensnetzwerk
86
Salespeople
65
Verkaufspersonal
65
Betriebliche Wertschöpfung
55
Dienstleistungssektor
55
Service industry
55
Value creation
55
Brand management
52
Markenführung
51
Confidence
49
Customer integration
49
New product development
49
Produktentwicklung
49
Vertrauen
49
Kundenintegration
48
KMU
47
SME
47
Inter-firm cooperation
43
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171
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8
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Article
266
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Le Nguyen Hau
5
Svensson, Göran
5
Kowalkowski, Christian
3
Lee, Donhee
3
Melero-Polo, Iguácel
3
Pham Ngoc Thuy
3
Schwepker, Charles H. <Jr.>
3
Anaza, Nwamaka A.
2
Ballantyne, David
2
Bettis-Outland, Harriette
2
Betts-Outland, Harriette
2
Cabanelas, Pablo
2
Chang, Hsin Hsin
2
Cobelli, Nicola
2
Drummond, Conor
2
Edvardsson, Bo
2
Gil Saura, Irene
2
Huang, Stephen Chi-Tsun
2
Huang, Ying
2
Hung, Shiu-Wan
2
Hur, Won-Moo
2
Høgevold, Nils
2
Itani, Omar S.
2
Joo, Jaehun
2
Kim, Taegoo
2
Lacoste, Sylvie
2
Lai, Chi-Shiun
2
Lee, Gyehee
2
Lee, Sang M.
2
Lin, Ming-ji James
2
McGrath, Helen
2
Nyadzayo, Munyaradzi
2
Nyadzayo, Munyaradzi W.
2
O'Toole, Thomas
2
Otero-Neira, Carmen
2
Padin, Carmen
2
Román, Sergio
2
Sharma, Neeru
2
Singh, Ramendra
2
Sternquist, Brenda J.
2
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International Conference on Relationship Marketing <9, 2009, Berlin>
2
Published in...
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Service business
The journal of business & industrial marketing
Journal of business research : JBR
621
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
398
International journal of hospitality management
280
SpringerLink / Bücher
258
The journal of services marketing
225
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
Gabler Edition Wissenschaft
102
The journal of brand management : an international journal
101
Cogent business & management
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
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ECONIS (ZBW)
272
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21
What can satisfy customers in servitization? : service or goods innovation
Xiao, Xiaohong
;
Zhou, Chengxu
;
Mao, Hongyi
- In:
The journal of business & industrial marketing
38
(
2023
)
10
,
pp. 2030-2046
Persistent link: https://www.econbiz.de/10014471880
Saved in:
22
Share of purchases in B2B : relative customer satisfaction indicators and customer characteristics as main influencers
Alet Vilaginés, Josep
- In:
The journal of business & industrial marketing
38
(
2023
)
5
,
pp. 1029-1040
Persistent link: https://www.econbiz.de/10014276725
Saved in:
23
Identifying the determinants and consequences of post-recovery satisfaction in B2B customers : a multidimensional justice theory perspective
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Ashfaq, Muhammad
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 423-437
Persistent link: https://www.econbiz.de/10014473086
Saved in:
24
Business customer virtual interaction : enhancing value creation in B2B markets in the post-COVID-19 era : an SME perspective
Fready, Samby
;
Vel, Prakash
;
Nyadzayo, Munyaradzi W.
- In:
The journal of business & industrial marketing
37
(
2022
)
10
,
pp. 2075-2094
Persistent link: https://www.econbiz.de/10013455382
Saved in:
25
Towards becoming a service-dominant enterprise : an actor engagement perspective
Chou, Hsin-Hui
;
Huang, Chao-Chin
;
Tu, Pei-Yun
- In:
Service business
17
(
2023
)
2
,
pp. 607-632
Persistent link: https://www.econbiz.de/10014333845
Saved in:
26
The power of connecting experience data and operational data : more than the sum of its parts?
Bathke, Henrik
;
Birkel, Hendrik
;
Gracht, Heiko von der
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
12
,
pp. 2604-2625
Persistent link: https://www.econbiz.de/10014472598
Saved in:
27
Promotional inputs and selling : evidence from India
R. M., Harindranath
;
Sivakumaran, Bharadhwaj
- In:
The journal of business & industrial marketing
38
(
2023
)
5
,
pp. 1000-1014
Persistent link: https://www.econbiz.de/10014276721
Saved in:
28
Exploring the role of relationship
management
and relationship quality in B2B : empirical insights and future research directions
Lasrado, Flevy
;
Thaichon, Park
;
Nyadzayo, Munyaradzi
- In:
The journal of business & industrial marketing
38
(
2023
)
5
,
pp. 1055-1086
Persistent link: https://www.econbiz.de/10014276729
Saved in:
29
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
30
Digitalization in B2B marketing : omnichannel
management
from a PLS-SEM approach
Alonso-Garcia, Javier
;
Pablo-Marti, Federico
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
2
,
pp. 317-336
Persistent link: https://www.econbiz.de/10013539265
Saved in:
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