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~isPartOf:"Services marketing quarterly"
~isPartOf:"The journal of services marketing"
~isPartOf:"The service industries journal"
~subject:"Taiwan"
~subject:"Value creation"
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Taiwan
Value creation
Beziehungsmarketing
506
Relationship marketing
506
Consumer behaviour
231
Konsumentenverhalten
231
Dienstleistungsqualität
223
Service quality
223
Customer satisfaction
214
Kundenzufriedenheit
214
Customer service
64
Kundenservice
64
Customer integration
59
Kundenintegration
59
Dienstleistungssektor
49
Service industry
49
Beschwerdemanagement
43
Complaint management
43
Lieferantenmanagement
42
Supplier relationship management
42
Confidence
38
Vertrauen
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Betriebliche Wertschöpfung
37
USA
36
United States
36
Dienstleistungsmarketing
34
Services marketing
34
Services
33
Emotion
32
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31
Social web
31
Brand management
30
Customer value
30
Kundenwert
30
Markenführung
30
Dienstleistung
29
Einzelhandel
28
Retail trade
28
Customer experience
26
Customer engagement
25
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English
62
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Grönroos, Christian
2
Horbel, Chris
2
Le Nguyen Hau
2
Lin, Wen-bao
2
Popp, Bastian
2
Woratschek, Herbert
2
Aggarwal, Praveen
1
Akaka, Melissa Archpru
1
Aksoy, Lerzan
1
Arancibia Carvajal, Sara
1
Arici, Hasan Evrim
1
Arslan, Ahmad
1
Arteaga-Moreno, Francisco
1
Baek, Wooyeul
1
Ballantyne, David
1
Bart, Yakov
1
Basu, Amiya K.
1
Bhatti, Waheed Akbar
1
Bordian, Mariia
1
Bucic, Tania
1
Byon, Kevin K.
1
Canhoto, Ana Isabel Domingos
1
Castillo, Daniela
1
Celuch, Kevin
1
Chang, Shu-yu
1
Chang, Wan-jing April
1
Chao, Pei
1
Chen, Chin-yuan
1
Chen, Kuan-Ying
1
Cheng, Chia-wen
1
Cheng, Ya-Yun
1
Chiang, Yi-fang
1
Chih, Wen-hai
1
Choi, Laee
1
Chwialkowska, Agnieszka
1
Codá, Renato Calhau
1
Cronin, J. J.
1
Davey, Janet
1
Del Chiappa, Giacomo
1
Drennan, Judy
1
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Services marketing quarterly
The journal of services marketing
The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
40
Journal of business research : JBR
32
Journal of retailing and consumer services
24
The journal of business & industrial marketing
18
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
18
Journal of strategic marketing
17
International journal of hospitality management
14
Journal of service management
14
Tourism management : research, policies, practice
13
Marketing theory
11
Service business
11
Management decision : MD
9
SpringerLink / Bücher
9
International journal of contemporary hospitality management
8
Journal of creating value
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of hospitality marketing & management
8
AMS review : official publication of the Academy of Marketing Science
7
Business horizons
7
Journal of business-to-business marketing
7
Journal of the Academy of Marketing Science
7
Cogent business & management
6
International journal of e-business research : an official publication of the Information Resources Management Association
6
International journal of electronic customer relationship management : IJECRM
6
Journal of service research : JSR
6
Journal of service theory and practice : JSTP
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Managing service quality : MSQ ; an international journal
6
Journal of financial services marketing : JFSM
5
Journal of marketing management : MM
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Journal of service research
5
Journal of travel and tourism marketing
5
Psychology & marketing
5
Strategy & leadership : a publication of Strategic Leadership Forum
5
Technological forecasting & social change : an international journal
5
California management review
4
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ECONIS (ZBW)
62
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1
An extensive framework of customer-to-customer value co-creation practices : a study in a running event context
Nguyen Bac Nguyen
;
Menezes, João
- In:
Services marketing quarterly
45
(
2024
)
2
,
pp. 182-224
Persistent link: https://www.econbiz.de/10014566259
Saved in:
2
Co-creating value and well-being experiences in physiotherapy services
Chwialkowska, Agnieszka
;
Bhatti, Waheed Akbar
;
Arslan, Ahmad
- In:
The journal of services marketing
37
(
2023
)
1
,
pp. 12-24
Persistent link: https://www.econbiz.de/10013542886
Saved in:
3
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
4
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
5
Exploring service employees' involvement in value co-creation : dimensions, antecedents and consequences
Xu, Hangjun
;
Tang, Chuanyi
;
Guo, Lin
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 650-670
Persistent link: https://www.econbiz.de/10014276940
Saved in:
6
Interactive value formation : exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)
Codá, Renato Calhau
;
Farias, Josivania Silva
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 520-540
Persistent link: https://www.econbiz.de/10013416997
Saved in:
7
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
8
Value co-creation in services for animal companions
Hendricks, Jennifer
;
Schmitz, Gertrud
- In:
The journal of services marketing
36
(
2022
)
6
,
pp. 831-845
Persistent link: https://www.econbiz.de/10013407607
Saved in:
9
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
10
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
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