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~isPartOf:"Services marketing quarterly"
~isPartOf:"The journal of services marketing"
~subject:"Consumer behaviour"
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Consumer behaviour
Gastronomie
19
Restaurant industry
19
Konsumentenverhalten
12
Dienstleistungsqualität
9
Service quality
9
Customer satisfaction
6
Kundenzufriedenheit
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Services marketing quarterly
The journal of services marketing
International journal of hospitality management
257
International journal of contemporary hospitality management
77
Journal of hospitality marketing & management
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Journal of retailing and consumer services
22
Journal of hospitality and tourism insights
19
Journal of travel and tourism marketing
13
Journal of business research : JBR
11
The Cornell hospitality quarterly
11
Journal of food products marketing
10
Tourism management : research, policies, practice
10
Asia Pacific journal of marketing and logistics
8
Service business
8
The service industries journal
8
Tourism management perspectives : TMP
8
Cogent business & management
7
Food policy : economics planning and politics of food and agriculture
7
Journal of international food & agribusiness marketing
7
Cornell hospitality quarterly : CQ
6
International journal of services, economics and management
6
NBER working paper series
6
The TQM journal : the international review of organizational improvement
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Global business and finance review
4
Journal of Islamic marketing
4
Journal of consumer research : JCR ; an interdisciplinary bimonthly
4
Journal of economic behavior & organization : JEBO
4
Marketing intelligence & planning
4
NBER Working Paper
4
Psychology & marketing
4
American journal of agricultural economics
3
Applied economics
3
Applied economics letters
3
European journal of management and business economics : EJM&BE
3
European journal of marketing : EJM
3
Faculty & research / Insead : working paper series
3
International business and economics research journal
3
International journal of business excellence : IJBEX
3
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ECONIS (ZBW)
12
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1
Self-service technology in casual dining restaurants
Nilsson, Elin
;
Pers, Johannes
;
Grubbström, Linn
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 57-73
Persistent link: https://www.econbiz.de/10012607283
Saved in:
2
Consumers' perceptions of food ethics in luxury dining
Batat, Wided
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 754-766
Persistent link: https://www.econbiz.de/10013407598
Saved in:
3
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
4
Restaurant tipping and customers' susceptibility to emotional contagion
Koku, Paul Sergius
;
Savas, Selen
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 762-772
Persistent link: https://www.econbiz.de/10011590922
Saved in:
5
The effect of private brands on leveraging service quality and satisfaction
Herstein, Ram
;
Gilboa, Shaked
;
Gamliel, Eyal
- In:
Services marketing quarterly
35
(
2014
)
3
,
pp. 222-235
Persistent link: https://www.econbiz.de/10010401580
Saved in:
6
Determinants of diners' variety seeking intentions
Ha, Jooyeon
;
Jang, Soocheong
- In:
The journal of services marketing
27
(
2013
)
2
,
pp. 155-165
Persistent link: https://www.econbiz.de/10009747183
Saved in:
7
Motives of dysfunctional customer behavior : an empirical study
Daunt, Kate L.
;
Harris, Lloyd C.
- In:
The journal of services marketing
26
(
2012
)
4
,
pp. 293-308
Persistent link: https://www.econbiz.de/10009581900
Saved in:
8
Intercultural service encounters (ICSE): an extended framework and empirical validation
Sharma, Piyush
;
Tam, Jackie L. M.
;
Kim, Namwoon
- In:
The journal of services marketing
26
(
2012
)
7
,
pp. 521-534
Persistent link: https://www.econbiz.de/10009672293
Saved in:
9
Other customers in a service encounter : examining the effect in a restaurant setting
Kim, Namin
;
Lee, Moonkyu
- In:
The journal of services marketing
26
(
2012
)
1
,
pp. 27-40
Persistent link: https://www.econbiz.de/10009519756
Saved in:
10
The effects of dining atmospherics on behavioral intentions through quality perception
Ha, Jooyeon
;
Jang, Soocheong
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 204-215
Persistent link: https://www.econbiz.de/10009568243
Saved in:
1
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