//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
~subject:"Kundenintegration"
~subject:"SME"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Service industry"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Kundenintegration
SME
Dienstleistungssektor
85
Service industry
85
Dienstleistungsqualität
41
Service quality
41
Beziehungsmarketing
31
Relationship marketing
31
Consumer behaviour
29
Konsumentenverhalten
29
Customer satisfaction
27
Kundenzufriedenheit
27
Services
26
Dienstleistung
25
Customer service
21
Kundenservice
21
Innovation
11
Customer integration
10
Service innovation
10
Arbeitsverhalten
7
Dienstleistungsmarketing
7
Innovation management
7
Innovationsmanagement
7
Services marketing
7
Work behaviour
7
Betriebliche Wertschöpfung
6
Brand management
6
Markenführung
6
Value creation
6
Dienstleistungsberufe
5
Frontline service employees
5
KMU
5
Service delivery
5
Service encounter
5
Service workers
5
Transformative service research
5
Well-being
5
Arbeitszufriedenheit
4
Beschwerdemanagement
4
Business services
4
more ...
less ...
Online availability
All
Undetermined
8
Free
1
Type of publication
All
Article
15
Type of publication (narrower categories)
All
Article in journal
15
Aufsatz in Zeitschrift
15
Language
All
English
15
Author
All
Akaka, Melissa Archpru
1
Barrios, Andrés
1
Bianchi, Constanza
1
Bouman, Nijs
1
Camacho, Sonia
1
Carbonell, Pilar
1
Chen, Ja-shen
1
Cheng, Colin C.
1
Chong, Alain Yee Loong
1
Cronin, J. J.
1
Edvardsson, Bo
1
Estrada-Mejia, Catalina
1
Giang Hoang
1
Gottfridsson, Patrik
1
Hartline, Michael D.
1
Horan, Gillian
1
Hur, Won-Moo
1
Hwang, Hansol
1
Jouny-Rivier, Elodie
1
Kim, Young-Jin
1
Lin, Binshan
1
Luu Trong Tuan
1
Martin, Charles L.
1
Melton, Horace
1
O'Dwyer, Michele
1
Ooi, Keng-boon
1
Pujari, Devashish
1
Reynoso, Javier
1
Rodriguez-Escudero, Ana I.
1
Shin, Yuhyung
1
Simonse, Lianne
1
Tan, Boon-in
1
Thuy Thu Nguyen
1
Tiernan, Siobhan
1
Tsou, Hun Tai
1
Tuan Du
1
Vargo, Stephen L.
1
more ...
less ...
Published in...
All
The journal of services marketing
The service industries journal
22
Journal of business research : JBR
15
Journal of service management
9
Service business
8
Kundenintegration : Forum Dienstleistungsmanagement
6
SpringerLink / Bücher
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
Small business economics : an entrepreneurship journal
5
Journal of service research : JSR
4
Journal of service theory and practice : JSTP
4
Administrative Sciences : open access journal
3
Contributions to Economics
3
Forum Dienstleistungsmanagement
3
International journal of innovation : IJI journal
3
International journal of quality & reliability management
3
International journal of quality and service sciences
3
Journal of international entrepreneurship
3
Journal of small business and enterprise development
3
Management decision : MD
3
Management revue : socio-economic studies
3
Managing service quality : MSQ ; an international journal
3
The TQM journal : the international review of organizational improvement
3
The international journal of human resource management
3
Advances in hospitality, tourism, and the services industry (AHTSI) book series
2
Applied Marketing Science / Angewandte Marketingforschung
2
Arbeitspapier / Universität Leipzig, Wirtschaftswissenschaftliche Fakultät, Institut für Öffentliche Finanzen und Public Management, Finanzwissenschaft
2
Arbeitspapiere Unternehmen und Region / R
2
DIW weekly report : economy, politics, science : a policy bulletin from the German Institute for Economic Research
2
Dienstleistungsnetzwerke
2
European journal of innovation management : EJIM
2
European journal of marketing
2
Fokus Dienstleistungsmarketing
2
Innovation und Wettbewerb in der Dienstleistungsgesellschaft - Aufbruch in das neue Jahrtausend : X. Betriebswirtschaftliche Tage zu Schwerin 2000 ; 19. und 20. Oktober 2000 Crowne Plaza Hotel Schwerin
2
Innovation: organization & management : IOM
2
International journal of entrepreneurial behaviour & research
2
International journal of production economics
2
International journal of services and standards
2
International journal of services, economics and management
2
International small business journal : researching entrepreneurship
2
more ...
less ...
Source
All
ECONIS (ZBW)
15
Showing
1
-
10
of
15
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Can both entrepreneurial and ethical leadership shape employees' service innovative behavior?
Giang Hoang
;
Luu Trong Tuan
;
Tuan Du
;
Thuy Thu Nguyen
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 446-463
Persistent link: https://www.econbiz.de/10014276920
Saved in:
3
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
4
Viewpoint: a transformative view for small service firms in the new Latin American service marketplace
Bianchi, Constanza
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 482-488
Persistent link: https://www.econbiz.de/10013407544
Saved in:
5
Customer incivility and employee outcomes in the new service marketplace
Hwang, Hansol
;
Hur, Won-Moo
;
Shin, Yuhyung
;
Kim, Young-Jin
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 612-625
Persistent link: https://www.econbiz.de/10013407575
Saved in:
6
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
7
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
8
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
9
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
10
Customer and employee co-creation of radical service innovations
Melton, Horace
;
Hartline, Michael D.
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 112-123
Persistent link: https://www.econbiz.de/10011343388
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->