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~isPartOf:"Total quality management & business excellence"
~subject:"EU-Staaten"
~subject:"Kundenzufriedenheit"
~subject:"Performance measurement"
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EU-Staaten
Kundenzufriedenheit
Performance measurement
Product quality
35
Produktqualität
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26
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18
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product quality
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total quality management
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quality
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quality management
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Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
20
International journal of hospitality management
11
Kom / Kommission der Europäischen Gemeinschaften
8
Cogent business & management
7
Journal of business research : JBR
6
Journal of hospitality marketing & management
6
Journal of retailing and consumer services
6
Quality management journal : QMJ
6
International journal of contemporary hospitality management
5
International journal of production economics
5
International journal of quality & reliability management
5
Discussion paper / Centre for Economic Policy Research
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of productivity and quality management : IJPQM
4
Journal of air transport management
4
Journal of food products marketing
4
SpringerLink / Bücher
4
The TQM journal : the international review of organizational improvement
4
The journal of product & brand management
4
The journal of services marketing
4
The service industries journal
4
Business and Economic Research : BER
3
European journal of operational research : EJOR
3
Food policy : economics planning and politics of food and agriculture
3
International journal of applied business and economic research
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of production research
3
International journal of quality and service sciences
3
International journal of sports marketing & sponsorship
3
Journal for global business advancement : JGBA
3
Journal of international food & agribusiness marketing : JIFAM
3
Journal of travel and tourism marketing
3
Marketing i menedžment innovacij : m&mi
3
Metamorphosis : a journal of management research
3
Nepalese journal of economics : a publication of Uniglobe College
3
Nepalese journal of finance : a publication of Uniglobe College
3
African journal of science, technology, innovation and development : AJSTID
2
Amfiteatru economic : an economic and business research periodical
2
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ECONIS (ZBW)
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1
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
2
Regression approaches for Kano classification : an empirical analysis of the classification of quality attributes according to Kano
Reichenbach, Rebecca
;
Jutz, Günther
;
Eberl, Christoph
; …
- In:
Total quality management & business excellence
33
(
2022
)
8
,
pp. 884-906
Persistent link: https://www.econbiz.de/10013352629
Saved in:
3
Dual quality of products in Europe : a serious problem or a marketing opportunity?
Veselovská, Lenka
- In:
Total quality management & business excellence
33
(
2022
)
10
,
pp. 1146-1163
Persistent link: https://www.econbiz.de/10013352650
Saved in:
4
The roles of quality departments and their influence on business results
Gremyr, Ida
;
Elg, Mattias
;
Hellström, Andreas
;
Martin, …
- In:
Total quality management & business excellence
32
(
2021
)
8
,
pp. 886-897
Persistent link: https://www.econbiz.de/10012513933
Saved in:
5
Important drivers for customer satisfaction : from product focus to image and service quality
Hallencreutz, Jacob
;
Parmler, Johan
- In:
Total quality management & business excellence
32
(
2021
)
5
,
pp. 501-510
Persistent link: https://www.econbiz.de/10012440307
Saved in:
6
Macroquality measurement : world state of quality and European quality scoreboard approaches and results
Saraiva, Pedro
;
Sampaio, Paulo
;
Cubo, Catarina
;
Reis, …
- In:
Total quality management & business excellence
31
(
2020
)
10
,
pp. 1060-1076
Persistent link: https://www.econbiz.de/10012256689
Saved in:
7
Measuring data quality with weighted metrics
Vaziri, Reza
;
Mohsenzadeh, Mehran
;
Habibi, Jafar
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 708-720
Persistent link: https://www.econbiz.de/10012199780
Saved in:
8
The implication of wine quality in a new model of the European Customer Satisfaction Index
Pastor Tejedor, Jesús
;
Navarro Elola, Luis
;
Pérez …
- In:
Total quality management & business excellence
30
(
2019
)
10
,
pp. 1092-1109
Persistent link: https://www.econbiz.de/10012199818
Saved in:
9
A measure of tourist experience quality : the case of inland tourism in Malaga
Soler, Ismael P.
;
Gemar, German
- In:
Total quality management & business excellence
30
(
2019
)
13
,
pp. 1466-1479
Persistent link: https://www.econbiz.de/10012199898
Saved in:
10
Identifying helpful quality-related reviews from social media based on attractive quality theory
Liu, Yao
;
Jiang, Cuiqing
;
Ding, Yong
;
Wang, Zhao
;
Lv, …
- In:
Total quality management & business excellence
30
(
2019
)
15
,
pp. 1596-1615
Persistent link: https://www.econbiz.de/10012199906
Saved in:
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