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~isPartOf:"Tourism management perspectives : TMP"
~subject:"Customer satisfaction"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Aufsatzsammlung"
~type_genre:"Handbuch"
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Search: subject:"Beziehungsmarketing"
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Customer satisfaction
Beziehungsmarketing
38
Relationship marketing
38
Holiday behaviour
20
Urlaubsverhalten
20
Consumer behaviour
19
Konsumentenverhalten
19
Kundenzufriedenheit
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19
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Muskat, Birgit
2
Prayag, Girish
2
Taheri, Babak
2
Al-Baity, Mohamed
1
Bani-Melhem, Shaker
1
Bezerra, George C. L.
1
Björk, Peter
1
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1
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1
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1
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1
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1
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1
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1
Escobar Rivera, Dalilis
1
Freimund, Wayne
1
Ghoneim, Ahmed Farouk
1
Gomes, Carlos Francisco
1
Güldenberg, Stefan
1
Han, Heesup
1
Hassanli, Najmeh
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He, Xuehuan
1
Hosseini, Mona
1
Hu, Dongbin
1
Huang, Meijiao
1
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Kwenye, Jane M.
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Ragb, Hany
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Su, LuJun
1
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Tourism management perspectives : TMP
Journal of retailing and consumer services
256
Journal of business research : JBR
143
International journal of hospitality management
137
The journal of services marketing
108
Journal of hospitality marketing & management
64
The service industries journal
63
Journal of travel and tourism marketing
59
International journal of contemporary hospitality management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Tourism management : research, policies, practice
52
Cogent business & management
47
Journal of service research : JSR
44
Services marketing quarterly
43
Service business
42
Journal of service management
40
Asia Pacific journal of marketing and logistics
39
Journal of strategic marketing
39
Industrial marketing management : the international journal for industrial and high-tech firms
36
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
The TQM journal : the international review of organizational improvement
35
The international journal of bank marketing : IJBM
34
Journal of the Academy of Marketing Science
33
The journal of business & industrial marketing
33
Psychology & marketing
31
International journal of electronic customer relationship management : IJECRM
30
Journal of service research
27
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
25
Total quality management & business excellence
25
European journal of marketing : EJM
23
International journal of electronic marketing and retailing : IJEMR
23
International journal of quality and service sciences
23
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
22
Journal of hospitality and tourism insights
22
Journal of marketing
22
Journal of retailing
22
The international review of retail, distribution and consumer research
22
Journal of Asian finance, economics and business : JAFEB
21
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
20
Journal of service theory and practice
20
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ECONIS (ZBW)
19
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1
The relationship between place attachment and tourist loyalty : a meta-analysis
Zou, Wenbo
;
Wei, Wei
;
Ding, Shuangying
;
Xue, Jianhong
- In:
Tourism management perspectives : TMP
43
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013471536
Saved in:
2
When social phobia meets excessive service : effects on customer delight and loyalty
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013494161
Saved in:
3
Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
;
Prayag, Girish
;
Muskat, Birgit
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10013209312
Saved in:
4
Consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
(
ed.
);
Prayag, Girish
(
ed.
); …
-
2021
Persistent link: https://www.econbiz.de/10013209424
Saved in:
5
It's all in the recipe : how to increase domestic leisure tourists' experiential loyalty to local food
Williamson, Janine
;
Hassanli, Najmeh
- In:
Tourism management perspectives : TMP
36
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012421389
Saved in:
6
A proposed measurement scale for mixed-images destinations and its interrelationships with destination loyalty and travel experience
Ragb, Hany
;
Mahrous, Abeer A.
;
Ghoneim, Ahmed Farouk
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012296650
Saved in:
7
Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations
Schlesinger, Walesska
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012296666
Saved in:
8
A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong
;
Jiang, Kai
- In:
Tourism management perspectives : TMP
30
(
2019
),
pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
Saved in:
9
Determinants of passenger loyalty in multi-airport regions : implications for tourism destination
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 145-158
Persistent link: https://www.econbiz.de/10012112993
Saved in:
10
Sources of distrust : Airbnb guests' perspectives
Sthapit, Erose
;
Björk, Peter
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 245-253
Persistent link: https://www.econbiz.de/10012113006
Saved in:
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