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~language:"eng"
~language:"spa"
~person:"Wong, IpKin Anthony"
~subject:"Hotel industry"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Book section"
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Hotel industry
Consumer behaviour
37
Konsumentenverhalten
37
Customer satisfaction
27
Kundenzufriedenheit
27
Tourism
22
Beziehungsmarketing
21
Holiday behaviour
21
Relationship marketing
21
Tourismus
21
Urlaubsverhalten
21
Gambling
19
Glücksspiel
19
Service quality
19
Dienstleistungsqualität
18
Brand image
15
Markenimage
15
China
12
Hotellerie
11
Tourism industry
11
Tourism marketing
11
Tourismusmarketing
11
Tourismuswirtschaft
11
Arbeitszufriedenheit
10
Job satisfaction
10
Macau
10
Brand management
9
Markenführung
9
Social Web
9
Social web
9
Destination management
7
Destinationsmanagement
7
Employee retention
7
Hotel
7
Mitarbeiterbindung
7
Corporate Social Responsibility
6
Corporate social responsibility
6
Cultural heritage
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Emotion
6
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Article in journal
Aufsatz in Zeitschrift
Book section
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English
Spanish
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Wong, IpKin Anthony
Law, Chun Hung Roberts
58
Han, Heesup
56
Karatepe, Osman M.
52
Yang, Yang
30
Kim, Woo Gon
27
Okumus, Fevzi
26
Law, Rob
25
Lee, Seoki
25
Schwartz, Zvi
25
Assaf, A. Georges
24
Jang, Soocheong
21
Mattila, Anna S.
21
Claver Cortés, Enrique
19
Köseoglu, Mehmet Ali
18
O'Neill, John
18
Qu, Hailin
18
Chen, Ming-Hsiang
17
Dogru, Tarik
17
Chan, Eric S. W.
16
Chen, Chiang-ming
16
Dev, Chekitan S.
15
Mody, Makarand Amrish
15
Morosan, Cristian
15
Pereira-Moliner, Jorge
15
Denizci Guillet, Basak
14
Gil Saura, Irene
14
Kim, Seongseop
14
Marco Lajara, Bartolomé
14
Nicolau, Juan Luis
14
So, Kevin Kam Fung
14
Úbeda García, Mercedes
14
Altinay, Levent
13
DeFranco, Agnes
13
Espino-Rodríguez, Tomás F.
13
Hua, Nan
13
Huan, Tzung-cheng
13
Ivanov, Stanislav
13
Jung, Hyo Sun
13
Molina Azorín, José Francisco
13
Singh, Amrik
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International journal of hospitality management
4
The journal of services marketing
2
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
Journal of business research : JBR
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
11
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1
Hotel brand equity and online reviews on social commerce intention : a cross-level identification process
Huang, Guoqiong Ivanka
;
Wong, IpKin Anthony
;
Xiong, Xiling
- In:
International journal of hospitality management
105
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013363630
Saved in:
2
The perils of hotel technology : the robot usage resistance model
Fu, Shixuan
;
Zheng, Xiaojiang
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185268
Saved in:
3
The role of knowledge sharing in hotel newcomer socialization : a formal intervention program
Lan, Junbang
;
Wong, Chi-Sum
;
Wong, IpKin Anthony
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2250-2271
Persistent link: https://www.econbiz.de/10013412593
Saved in:
4
When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
5
Dilemma of hotel reviews : the role of information processing and validation through metacognition
Huang, GuoQiong Ivanka
;
Wong, IpKin Anthony
;
Law, Chun …
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
6
,
pp. 1301-1317
Persistent link: https://www.econbiz.de/10012593218
Saved in:
6
Evolution of hoteliers' organizational crisis communication in the time of mega disruption
Wong, IpKin Anthony
;
Ou, Juanjuan
;
Wilson, Andrew
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012494619
Saved in:
7
A quarantined lodging stay : the buffering effect of service quality
Wong, IpKin Anthony
;
Yang, Fiona X.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389106
Saved in:
8
A cross-level investigation of the role of human resources practices : does brand equity matter?
Wong, IpKin Anthony
;
Xu, Shi
;
Suk Ha, Grace Chan
;
He, Mang
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 418-426
Persistent link: https://www.econbiz.de/10012063695
Saved in:
9
Applying consumer-based brand equity in luxury hotel branding
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Tseng, …
- In:
Journal of business research : JBR
81
(
2017
),
pp. 192-202
Persistent link: https://www.econbiz.de/10011771690
Saved in:
10
Green marketing programs as strategic initiatives in hospitality
Rosenbaum, Mark
;
Wong, IpKin Anthony
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 81-92
Persistent link: https://www.econbiz.de/10011343393
Saved in:
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