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~language:"eng"
~person:"Han, Heesup"
~subject:"USA"
~type_genre:"Article in journal"
~type_genre:"Handbook"
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USA
Consumer behaviour
92
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92
Customer satisfaction
55
Kundenzufriedenheit
55
Beziehungsmarketing
52
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52
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45
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34
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Han, Heesup
Jang, Soocheong
46
Smith, Alan D.
38
Lee, Seoki
34
Link, Albert N.
30
Madura, Jeff
30
Hasan, Iftekhar
24
Mowery, David C.
23
Fabozzi, Frank J.
22
Audretsch, David B.
21
Song, Michael
21
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19
Dresner, Martin
18
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17
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17
Wall, Larry D.
17
Cheng, T. C. E.
16
Kumar, Sameer
16
Mattila, Anna S.
15
Stulz, René M.
15
Daim, Tugrul U.
14
Hassan, M. Kabir
14
Kaplan, Steven N.
14
Lakonishok, Josef
14
Lerner, Joshua
14
Siegel, Donald S.
14
Zahra, Shaker A.
14
Acs, Zoltán J.
13
Guerard, John Baynard
13
Kumar, V.
13
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13
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13
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13
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12
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12
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12
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International journal of hospitality management
8
International journal of contemporary hospitality management
3
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
12
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1
A strategy for the development of the private country club : focusing on brand prestige
Hwang, Jinsoo
;
Han, Heesup
;
Choo, Seung-woo
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1927-1948
Persistent link: https://www.econbiz.de/10011447609
Saved in:
2
An investigation of green hotel customers' decision formation : developing an extended model of the theory of planned behavior
Han, Heesup
;
Kim, Yunhi
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 659-668
Persistent link: https://www.econbiz.de/10008758176
Saved in:
3
Multi-dimensions of patrons' emotional experiences in upscale restaurants and their role in loyalty formation : emotion scale improvement
Han, Heesup
;
Jeong, Chul
- In:
International journal of hospitality management
32
(
2013
),
pp. 59-70
Persistent link: https://www.econbiz.de/10009717672
Saved in:
4
Investigating the key factors affecting behavioral intentions : evidence from a full-service restaurant setting
Jani, Dev
;
Han, Heesup
- In:
International journal of contemporary hospitality management
23
(
2011
)
7
,
pp. 1000-1018
Persistent link: https://www.econbiz.de/10009383512
Saved in:
5
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
6
Cognitive, affective, conative, and action loyalty : testing the impact of inertia
Han, Heesup
;
Kim, Yunhi
;
Kim, Eui-keun
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 1008-1019
Persistent link: https://www.econbiz.de/10009242045
Saved in:
7
Outcomes of relational benefits : restaurant customers' perspective
Han, Heesup
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
26
(
2009
)
8
,
pp. 820-835
Persistent link: https://www.econbiz.de/10003952670
Saved in:
8
Are lodging customers ready to go green? : an examination of attitudes, demographics, and eco-friendly intentions
Han, Heesup
;
Hsu, Li-tzang Jane
;
Lee, Jin-soo
;
Sheu, Chwen
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 345-355
Persistent link: https://www.econbiz.de/10008908382
Saved in:
9
Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Ryu, Kisang
;
Han, Heesup
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 416-432
Persistent link: https://www.econbiz.de/10003976234
Saved in:
10
Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers' eco-friendly decision-making process
Han, Heesup
;
Hsu, Li-tzang Jane
;
Lee, Jin-soo
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 519-528
Persistent link: https://www.econbiz.de/10003875714
Saved in:
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