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~person:"Al-Hawary, Sulieman Ibraheem Shelash"
~person:"Dlačić, Jasmina"
~person:"Shaikh, Aijaz A."
~subject:"Electronic Banking"
~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz in Zeitschrift"
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Electronic Banking
Kundenzufriedenheit
Mobile communications
10
Mobilkommunikation
10
Beziehungsmarketing
6
Relationship marketing
6
Consumer behaviour
5
Konsumentenverhalten
5
Customer satisfaction
4
Electronic banking
4
Electronic money
4
Elektronisches Geld
4
satisfaction
4
Dienstleistungsqualität
3
Jordan
3
Jordanien
3
Mobile Business
3
Mobile business
3
Mobile phone
3
Mobiltelefon
3
Service quality
3
loyalty
3
Croatia
2
Financial services
2
Finanzdienstleistung
2
Finland
2
Finnland
2
Kroatien
2
South Africa
2
Südafrika
2
brand
2
Africa
1
Afrika
1
Beschwerdemanagement
1
Brand
1
Brand image
1
Brand loyalty
1
Brand management
1
Complaint management
1
Confidence
1
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Article
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Aufsatz in Zeitschrift
Article in journal
8
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English
8
Author
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Al-Hawary, Sulieman Ibraheem Shelash
Dlačić, Jasmina
Shaikh, Aijaz A.
Narteh, Bedman
4
Akroush, Mamoun N.
3
Arcand, Manon
3
Asongu, Simplice
3
Bilgihan, Anil
3
Giovanis, Apostolos
3
Han, Heesup
3
Jebarajakirthy, Charles
3
Karjaluoto, Heikki
3
Negi, Rakshit
3
Prayag, Girish
3
Shankar, Amit
3
Tep, Sandrine Prom
3
Yeboah-Asiamah, Eric
3
Abbasi, Amir Zaib
2
Abu-Lail, Bayan N.
2
Al-nassar, Bilal Ali Yaseen
2
Alkhaldi, Ayman N.
2
Amin, Muslim
2
Bamoriya, Prerna
2
Boakye, Kwabena G.
2
Brun, Isabelle
2
Bujisic, Milos
2
Chakraborty, Shibashish
2
Chang, Chiao-Chen
2
Changchit, Chuleeporn
2
Chauhan, Sumedha
2
Chawla, Deepak
2
Chiguvi, Douglas
2
Chinje, Nathalie Beatrice
2
Choi, Hyeyoon
2
Chuah, Stephanie Hui-wen
2
Datta, Biplab
2
Del Chiappa, Giacomo
2
Dhingra, Sanjay
2
Ding Hooi Ting
2
Dwivedi, Yogesh Kumar
2
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Central European business review : CEBR
1
Economic research
1
International journal of bank marketing
1
International journal of business innovation and research
1
International journal of economics and business research
1
International journal of electronic finance : IJEF
1
Journal of financial services marketing : JFSM
1
Technological forecasting & social change : an international journal
1
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ECONIS (ZBW)
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1
Service recovery satisfaction and commitment in the context of spectator sport industry : study on Croatian football consumers
Kuzmanić, Antonio
;
Dlačić, Jasmina
;
Milfelner, Borut
- In:
Central European business review : CEBR
12
(
2023
)
2
,
pp. 61-85
Persistent link: https://www.econbiz.de/10014288390
Saved in:
2
Advances in mobile financial services : a review of the literature and future research directions
Shaikh, Aijaz A.
;
Alamoudi, Hawazen
;
Alharthi, Majed
; …
- In:
International journal of bank marketing
41
(
2023
)
1
,
pp. 1-33
Persistent link: https://www.econbiz.de/10013532405
Saved in:
3
Mobile money as a driver of digital financial inclusion
Shaikh, Aijaz A.
;
Glavee-Geo, Richard
;
Karjaluoto, Heikki
; …
- In:
Technological forecasting & social change : an …
186PB
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014250622
Saved in:
4
Continuous mobile banking usage and relationship commitment : a multi-country assessment
Shaikh, Aijaz A.
;
Karjaluoto, Heikki
;
Chinje, Nathalie …
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
3
,
pp. 208-219
Persistent link: https://www.econbiz.de/10011480290
Saved in:
5
Consumers' perceptions of mobile banking continuous usage in Finland and South Africa
Shaikh, Aijaz A.
;
Karjaluoto, Heikki
;
Chinje, Nathalie …
- In:
International journal of electronic finance : IJEF
8
(
2014/2015
)
2/3/4
,
pp. 149-168
Persistent link: https://www.econbiz.de/10011525301
Saved in:
6
Factors affecting Jordanian consumer loyalty toward cellular phone brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
7
The role of perceiveed quality and satisfaction in explaining customer brand loyalty : mobile phone service in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business innovation and research
7
(
2013
)
4
,
pp. 393-413
Persistent link: https://www.econbiz.de/10010212405
Saved in:
8
Relationship commitment, relational equity and company image in customer loyalty development
Dlačić, Jasmina
;
Žabkar, Vesna
- In:
Economic research
25
(
2012
)
2
,
pp. 503-523
Persistent link: https://www.econbiz.de/10009564254
Saved in:
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