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~person:"Aquilani, Barbara"
~source:"econis"
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Search: subject:"Verbraucherzufriedenheit"
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Customer satisfaction
4
Kundenzufriedenheit
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Industrie 4.0
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Nachhaltige Entwicklung
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Beziehungsmarketing
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Aquilani, Barbara
Han, Heesup
66
Homburg, Christian
47
Mattila, Anna S.
37
Svensson, Göran
33
Mittal, Vikas
30
Usman, Osly
28
Aksoy, Lerzan
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Wong, IpKin Anthony
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Ringle, Christian M.
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Gil Saura, Irene
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Prayag, Girish
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Prybutok, Victor R.
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Hyun, Sunghyup Sean
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Bilgihan, Anil
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Shahin, Arash
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Sharma, Piyush
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Evanschitzky, Heiner
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Lee, Choong-Ki
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Bruhn, Manfred
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Gustafsson, Anders
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Balaji, M. S.
17
Loureiro, Sandra Maria Correia
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Matzler, Kurt
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Roschk, Holger
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Su, LuJun
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Barnes, Donald C.
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Bauer, Hans H.
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Gelbrich, Katja
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Hsu, Maxwell K.
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McColl-Kennedy, Janet R.
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Park, Jungkun
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Ryu, Kisang
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Sirgy, M. Joseph
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Sparks, Beverley
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Stauss, Bernd
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Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
1
Customer-centric marketing strategies : tools for building organizational performance
1
Premier reference source
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The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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Customer satisfaction and sustainability initiatives in the fourth industrial revolution
Silvestri, Cecilia
(
ed.
);
Piccarozzi, Michela
(
ed.
); …
-
2020
Persistent link: https://www.econbiz.de/10012394579
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2
Customer satisfaction and sustainability initiatives in the fourth industrial revolution
Silvestri, Cecilia
(
ed.
);
Piccarozzi, Michela
(
ed.
); …
-
2020
Persistent link: https://www.econbiz.de/10012058303
Saved in:
3
Service quality and customer satisfaction in thermal tourism
Silvestri, Cecilia
;
Aquilani, Barbara
;
Ruggieri, Alessandro
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 55-81
Persistent link: https://www.econbiz.de/10011648834
Saved in:
4
Customer centric marketing strategies : the importance and measurement of customer satisfaction ; offline vs. online
Serpico, Elsa
;
Aquilani, Barbara
;
Ruggieri, Alessandro
; …
- In:
Customer-centric marketing strategies : tools for …
,
(pp. 315-357)
.
2013
Persistent link: https://www.econbiz.de/10009668195
Saved in:
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