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~person:"Aziz, R. Abd El"
~person:"Narteh, Bedman"
~person:"Wickramasinghe, Ananda"
~subject:"Bank"
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Search: subject:"Beziehungsmarketing"
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Bank
Beziehungsmarketing
20
Relationship marketing
19
Ghana
11
Consumer behaviour
8
Konsumentenverhalten
8
Customer satisfaction
6
Kundenzufriedenheit
6
Dienstleistungsqualität
5
Personal banking
5
Privatkundengeschäft
5
Service quality
5
trust
5
Confidence
3
Lieferantenmanagement
3
Mobile communications
3
Mobilkommunikation
3
Supplier relationship management
3
Vertrauen
3
satisfaction
3
2003-2006
2
Bankgeschäft
2
Banking services
2
Befragung
2
E-commerce
2
Electronic Banking
2
Electronic Commerce
2
Electronic banking
2
Electronic money
2
Elektronisches Geld
2
Emotion
2
Employee retention
2
Mitarbeiterbindung
2
Relationship quality
2
Unternehmenskultur
2
customer loyalty
2
Ägypten
2
3G mobile data service
1
Acquisition
1
Bank marketing
1
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Free
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Article
10
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Article in journal
9
Aufsatz in Zeitschrift
9
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English
10
Author
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Aziz, R. Abd El
Narteh, Bedman
Wickramasinghe, Ananda
Oehler, Andreas
7
Pérez, Andrea
7
Rodríguez del Bosque, Ignacio A.
6
Degryse, Hans
5
Durkin, Mark
5
Ongena, Steven
5
Siddiqui, Danish Ahmed
5
Albadvi, Amir
4
Raitani, Sonika
4
Vyas, Vishal
4
Abdolvand, Neda
3
Al-Hawary, Sulieman Ibraheem Shelash
3
Berkel, Ingrid
3
Brun, Isabelle
3
Chen, Xianglin
3
Eriksson, Kent
3
Hagen, Jan U.
3
Osman, Zahir
3
Pfersich, Kai
3
Puri, Manju
3
Ricard, Line
3
Rocholl, Jörg
3
Ronzal, Wolfgang
3
Scheller, Jörn
3
Aarma, August
2
Al-Hawari, Mohd Ahmad
2
AlNajem, Mohamad N.
2
Alhawari, Samer
2
Alnawas, Ibrahim
2
Anabila, Peter
2
Anber Abraheem Shlash Mohammad
2
Ansari, Azarnoush
2
Arora, Usha
2
Bartmann, Dieter
2
Baxmann, Ulf G.
2
Benölken, Heinz
2
Berger, Sven C.
2
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International journal of electronic customer relationship management : IJECRM
2
African journal of economic and management studies : AJEMS
1
International journal of emerging markets
1
International journal of financial services management : IJFSM
1
Journal of business research : JBR
1
Journal of financial services marketing
1
Journal of strategic marketing
1
Services marketing quarterly
1
The journal of retail marketing management research : JRMMR
1
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ECONIS (ZBW)
9
OLC EcoSci
1
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1
Banking sector reforms and customer switching intentions : evidence from the Ghanaian banking industry
Senanu, Bright
;
Narteh, Bedman
- In:
Journal of financial services marketing
28
(
2023
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10014251393
Saved in:
2
How does relationship quality sustain the rich world's poorest businesses?
Hani, Umme
;
Akter, Shahriar
;
Wickramasinghe, Ananda
; …
- In:
Journal of business research : JBR
133
(
2021
),
pp. 297-308
Persistent link: https://www.econbiz.de/10012590298
Saved in:
3
Reviving social banking using relationship quality dynamics in a developing country
Hani, Umme
;
Wickramasinghe, Ananda
;
Kattiyapornpong, …
- In:
Journal of strategic marketing
29
(
2021
)
7
,
pp. 574-597
Persistent link: https://www.econbiz.de/10012608879
Saved in:
4
Service fairness and customer behavioural intention : evidence from the Ghanaian banking industry
Narteh, Bedman
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 90-108
Persistent link: https://www.econbiz.de/10011560499
Saved in:
5
Does internal marketing influence employee loyalty? : evidence from the Ghanaian banking industry
Narteh, Bedman
;
Odoom, Raphael
- In:
Services marketing quarterly
36
(
2015
)
2
,
pp. 112-135
Persistent link: https://www.econbiz.de/10011290001
Saved in:
6
Relationship marketing and customer orientation of sales people : learning from banks
Abeysekera, Nalin
;
Wickramasinghe, Ananda
- In:
International journal of financial services management …
6
(
2013
)
1
,
pp. 79-91
Persistent link: https://www.econbiz.de/10009752161
Saved in:
7
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman
- In:
International journal of emerging markets
8
(
2013
)
4
,
pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
Saved in:
8
Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El
;
Aziz, R. Abd El
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 217-234
Persistent link: https://www.econbiz.de/10009783501
Saved in:
9
Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El
;
Aziz, R. Abd El
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 217-234
Persistent link: https://www.econbiz.de/10010184747
Saved in:
10
Relationship marketing and customer satisfaction in the Ghanaian banking sector
Narteh, Bedman
- In:
The journal of retail marketing management research : JRMMR
2
(
2009/10
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10003838085
Saved in:
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