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~person:"Aziz, R. Abd El"
~person:"Narteh, Bedman"
~subject:"Bank"
~subject:"customer loyalty"
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Search: subject:"Beziehungsmarketing"
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Bank
customer loyalty
Beziehungsmarketing
15
Relationship marketing
14
Ghana
11
Consumer behaviour
7
Konsumentenverhalten
7
Customer satisfaction
6
Kundenzufriedenheit
6
Personal banking
5
Privatkundengeschäft
5
Dienstleistungsqualität
4
Service quality
4
trust
4
Mobile communications
3
Mobilkommunikation
3
satisfaction
3
2003-2006
2
Bankgeschäft
2
Banking services
2
Befragung
2
Confidence
2
E-commerce
2
Electronic Banking
2
Electronic Commerce
2
Electronic banking
2
Electronic money
2
Elektronisches Geld
2
Emotion
2
Employee retention
2
Lieferantenmanagement
2
Mitarbeiterbindung
2
Supplier relationship management
2
Unternehmenskultur
2
Vertrauen
2
Ägypten
2
3G mobile data service
1
Acquisition
1
Bank marketing
1
Bankenreform
1
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Article
9
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Article in journal
8
Aufsatz in Zeitschrift
8
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English
9
Author
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Aziz, R. Abd El
Narteh, Bedman
Rodríguez del Bosque, Ignacio A.
8
Oehler, Andreas
7
Pérez, Andrea
7
Anber Abraheem Shlash Mohammad
5
Degryse, Hans
5
Durkin, Mark
5
Makanyeza, Charles
5
Ongena, Steven
5
Siddiqui, Danish Ahmed
5
Albadvi, Amir
4
Jaiyeoba, Olumide Olasimbo
4
Raitani, Sonika
4
Vyas, Vishal
4
Abdolvand, Neda
3
Agnihotri, Raj
3
Al-Hawary, Sulieman Ibraheem Shelash
3
Anabila, Peter
3
Berkel, Ingrid
3
Brun, Isabelle
3
Chen, Xianglin
3
Eriksson, Kent
3
Fongsuwan, Wanno
3
Hagen, Jan U.
3
Moisescu, Ovidiu Ioan
3
Osman, Zahir
3
Ozuem, Wilson
3
Pfersich, Kai
3
Prentice, Catherine
3
Puri, Manju
3
Rabbanee, Fazlul K.
3
Ricard, Line
3
Roberts-Lombard, Mornay
3
Rocholl, Jörg
3
Ronzal, Wolfgang
3
Scheller, Jörn
3
Trimetsoontorn, Jirasek
3
Wickramasinghe, Ananda
3
Aarma, August
2
Al-Hawari, Mohd Ahmad
2
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International journal of electronic customer relationship management : IJECRM
2
African journal of economic and management studies : AJEMS
1
International journal of emerging markets
1
Journal of financial services marketing
1
Journal of hospitality marketing & management
1
Services marketing quarterly
1
The journal of retail marketing management research : JRMMR
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
8
OLC EcoSci
1
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1
Banking sector reforms and customer switching intentions : evidence from the Ghanaian banking industry
Senanu, Bright
;
Narteh, Bedman
- In:
Journal of financial services marketing
28
(
2023
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10014251393
Saved in:
2
Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from Ghana
Ofori, Kwame Simpe
;
Boakye, Kwabena G.
;
Narteh, Bedman
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 580-598
Persistent link: https://www.econbiz.de/10011854104
Saved in:
3
Service fairness and customer behavioural intention : evidence from the Ghanaian banking industry
Narteh, Bedman
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 90-108
Persistent link: https://www.econbiz.de/10011560499
Saved in:
4
Does internal marketing influence employee loyalty? : evidence from the Ghanaian banking industry
Narteh, Bedman
;
Odoom, Raphael
- In:
Services marketing quarterly
36
(
2015
)
2
,
pp. 112-135
Persistent link: https://www.econbiz.de/10011290001
Saved in:
5
Relationship marketing and customer loyalty : evidence from the Ghanaian luxury hotel industry
Narteh, Bedman
;
Agbemabiese, George Cudjoe
;
Kodua, Prince
; …
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 407-436
Persistent link: https://www.econbiz.de/10009767983
Saved in:
6
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman
- In:
International journal of emerging markets
8
(
2013
)
4
,
pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
Saved in:
7
Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El
;
Aziz, R. Abd El
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 217-234
Persistent link: https://www.econbiz.de/10009783501
Saved in:
8
Determining the main dimensions that affect e-customer relationship management readiness in the Egyptian banking industry
Essawi, N. El
;
Aziz, R. Abd El
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 217-234
Persistent link: https://www.econbiz.de/10010184747
Saved in:
9
Relationship marketing and customer satisfaction in the Ghanaian banking sector
Narteh, Bedman
- In:
The journal of retail marketing management research : JRMMR
2
(
2009/10
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10003838085
Saved in:
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