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~person:"Balaji, M. S."
~person:"Hilton, Toni"
~subject:"Consumer behaviour"
~subject:"Customer integration"
~subject:"Ressourcenorientierter Ansatz"
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Search: subject_exact:"Service-Dominant Logic"
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Consumer behaviour
Customer integration
Ressourcenorientierter Ansatz
Service-dominant logic
9
Service-Dominant Logic
8
Betriebliche Wertschöpfung
7
Kundenintegration
7
Value creation
7
Customer value
3
Dienstleistungsqualität
3
Kundenwert
3
Resource-based view
3
Self-service
3
Service quality
3
value co-creation
3
B-to-B-Marketing
2
Business-to-business marketing
2
Marketing theory
2
Marketingtheorie
2
Selbstbedienung
2
resource integration
2
service-dominant logic
2
Advocacy intentions
1
Beziehungsmarketing
1
Business network
1
Business-to-business
1
Co-creation operant resources
1
Co-production
1
Collaboration
1
Confidence
1
Customer services quality
1
Dienstleistungsmarketing
1
Einzelhandel
1
England
1
Gastronomie
1
Hotel industry
1
Hotellerie
1
Inter-firm cooperation
1
Internet der Dinge
1
Internet of things
1
Lieferantenmanagement
1
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Balaji, M. S.
Hilton, Toni
Edvardsson, Bo
8
Vargo, Stephen L.
7
Hughes, Tim
6
Tronvoll, Bård
5
Akaka, Melissa Archpru
4
Barrutia, José M.
4
Grönroos, Christian
4
Helkkula, Anu
4
Jonas, Julia M.
4
Lusch, Robert F.
4
Behnam, Mohsen
3
Blaschke, Michael
3
Colurcio, Maria
3
Echebarria, Carmen
3
Gummerus, Johanna
3
Kuusela, Hannu
3
Lappalainen, Inka
3
Mele, Cristina
3
Parida, Vinit
3
Pfisterer, Lucas
3
Ranjan, Kumar Rakesh
3
Read, Stuart
3
Roth, Stefan
3
Roy, Sanjit
3
Saarijärvi, Hannu
3
Shamim, Amjad
3
Sparks, Leigh
3
Tsiotsou, Rodoula H.
3
Vafeas, Mario
3
Witell, Lars
3
Aier, Stephan
2
Albinsson, Pia A.
2
Alexander Joseph Ibnu Wibowo
2
Altinay, Levent
2
Alves, Helena
2
Anagnostopoulos, Christos
2
Andreini, Daniela
2
Andreu, Luisa
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Journal of marketing management : MM
3
International journal of contemporary hospitality management
1
Marketing theory
1
The Cornell hospitality quarterly
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Robots at your service : value facilitation and value co-creation in restaurants
Zhang, Xiya
;
Balaji, M. S.
;
Jiang, Yangyang
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 2004-2025
Persistent link: https://www.econbiz.de/10013412133
Saved in:
2
The antecedents and consequences of value co-creation behaviors in a hotel setting : a two-country study
Roy, Sanjit
;
Balaji, M. S.
;
Soutar, Geoffrey N.
;
Jiang, …
- In:
The Cornell hospitality quarterly
61
(
2020
)
3
,
pp. 353-368
Persistent link: https://www.econbiz.de/10012259308
Saved in:
3
Value co-creation with Internet of things technology in the retail industry
Balaji, M. S.
;
Roy, Sanjit
- In:
Journal of marketing management : MM
33
(
2017
)
1/2
,
pp. 7-31
Persistent link: https://www.econbiz.de/10011690527
Saved in:
4
Antecedents to value diminution : a dyadic perspective
Vafeas, Mario
;
Hughes, Tim
;
Hilton, Toni
- In:
Marketing theory
16
(
2016
)
4
,
pp. 469-491
Persistent link: https://www.econbiz.de/10011645950
Saved in:
5
Adopting self-service technology to do more with less
Hilton, Toni
;
Hughes, Tim
;
Little, Ed
;
Marandi, Ebi
- In:
The journal of services marketing
27
(
2013
)
1
,
pp. 3-12
Persistent link: https://www.econbiz.de/10009723111
Saved in:
6
Co-production and self-service : the application of Service-Dominant Logic
Hilton, Toni
;
Hughes, Tim
- In:
Journal of marketing management : MM
29
(
2013
)
7/8
,
pp. 861-881
Persistent link: https://www.econbiz.de/10009790970
Saved in:
7
Service co-creation and value realisation
Hilton, Toni
;
Hughes, Tim
;
Chalcraft, David
- In:
Journal of marketing management : MM
28
(
2012
)
13/14
,
pp. 1504-1519
Persistent link: https://www.econbiz.de/10009697986
Saved in:
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