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~person:"Bilgihan, Anil"
~person:"Han, Heesup"
~person:"Hsu, Maxwell K."
~person:"Sarstedt, Marko"
~subject:"satisfaction"
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Search: subject_exact:"Verbraucherzufriedenheit"
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satisfaction
Customer satisfaction
114
Kundenzufriedenheit
114
Consumer behaviour
77
Konsumentenverhalten
77
Dienstleistungsqualität
56
Service quality
56
Beziehungsmarketing
50
Relationship marketing
50
Hotel industry
27
Hotellerie
27
Holiday behaviour
23
Urlaubsverhalten
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Satisfaction
16
Tourism
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Tourismus
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Confidence
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Markenführung
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Tourism marketing
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Arbeitszufriedenheit
8
Job satisfaction
8
Loyalty
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7
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Bilgihan, Anil
Han, Heesup
Hsu, Maxwell K.
Sarstedt, Marko
Svensson, Göran
8
Jacob, Jayanth
4
Nimako, Simon Gyasi
4
Suhartanto, Dwi
4
Al-Hawary, Sulieman Ibraheem Shelash
3
Billström, Anders
3
Chua, Bee-Lia
3
Edu, Tudor
3
Liu, Chih-Hsing
3
Mbawuni, Joseph
3
Mostafa Rasoolimanesh, S.
3
Mostert, Pierre
3
Mpinganjira, Mercy
3
Mysen, Tore
3
Narteh, Bedman
3
Paul, Thomas John
3
Quach, Sara
3
Rindell, Anne
3
Sanz Blas, Silvia
3
Schlesinger, Walesska
3
Thaichon, Paramaporn
3
Yeboah-Asiamah, Eric
3
Ahmed, Salma
2
Al-Ansi, Amr
2
Alija, Sadri
2
Araujo, Clecio Falcao
2
Armbrecht, John
2
Bandyopadhyay, Nirmalya
2
Barrio-García, Salvador del
2
Botti, Simona
2
Buzova, Daniela
2
Casidy, Riza
2
Cervera-Taulet, Amparo
2
Chen, Chun-mei
2
Chien, Alyna T.
2
Clark, Andrew E.
2
Coll, Santiago Forgas
2
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Journal of travel and tourism marketing
5
Journal of vacation marketing
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The international review of retail, distribution and consumer research
1
The service industries journal
1
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ECONIS (ZBW)
13
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1
Exploring the impact of personality traits on perceived relationship investment, relationship quality, and loyalty in the retail industry
Menidjel, Choukri
;
Bilgihan, Anil
;
Benhabib, Abderrezzak
- In:
The international review of retail, distribution and …
31
(
2021
)
1
,
pp. 106-129
Persistent link: https://www.econbiz.de/10012425335
Saved in:
2
Mobile hotel reservations and customer behavior : channel familiarity and channel type
Kim, Jinkyung Jenny
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of vacation marketing
27
(
2021
)
1
,
pp. 82-102
Persistent link: https://www.econbiz.de/10012426217
Saved in:
3
Inconvenient experiences among Muslim travelers : an analysis of the multiple causes
Al-Ansi, Amr
;
Han, Heesup
;
Kim, Seongseop
;
King, Brian
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
6
,
pp. 1352-1370
Persistent link: https://www.econbiz.de/10012593224
Saved in:
4
Emerging rural tourism in China's current tourism industry and tourist behaviors : the case of Anji County
Chi, Xiaoting
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10012440371
Saved in:
5
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
6
Investigation of cruise vacationers' behavioral intention formation in the fast-growing cruise industry : the moderating impact of gender and age
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Kim, Hyeon-Cheol
;
Han, Heesup
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 51-70
Persistent link: https://www.econbiz.de/10011986596
Saved in:
7
Key account relationship management : the moderating effects of relationship duration and transaction volume
Yeh, Jian He
;
Wang, Stephen W.
;
Hsu, Maxwell K.
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 379-401
Persistent link: https://www.econbiz.de/10011880814
Saved in:
8
The role of wellness spa tourism performance in building destination loyalty : the case of Thailand
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Jung, Heekyoung
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 595-610
Persistent link: https://www.econbiz.de/10011918022
Saved in:
9
The effect of tourist relationship perception on destination loyalty at a world heritage site in China : the mediating role of overall destination satisfaction and trust
Su, LuJun
;
Hsu, Maxwell K.
;
Swanson, Scott
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 180-210
Persistent link: https://www.econbiz.de/10011645607
Saved in:
10
The effect of airport atmospherics on satisfaction and behavioral intentions : testing the moderating role of perceived safety
Moon, Hyoungeun
;
Yoon, Hae Jin
;
Han, Heesup
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 749-763
Persistent link: https://www.econbiz.de/10011729240
Saved in:
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