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~person:"Bullinger, Hans-Jörg"
~person:"Strandvik, Tore"
~person:"Witell, Lars"
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Search: subject:"Service System"
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Bundling strategy
17
Leistungsbündel
17
Beziehungsmarketing
6
Relationship marketing
6
Innovation
5
Dienstleistung
4
Dienstleistungssektor
4
Service industry
4
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3
Germany
3
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3
Manufacturing industries
3
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Theorie
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Customer service
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2
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Innovationsmanagement
2
Kundenintegration
2
Kundenservice
2
Make-or- Buy-Entscheidung
2
Make-or-buy decision
2
Produktentwicklung
2
Service quality
2
Services
2
Strategic management
2
Strategisches Management
2
Unternehmen
2
Unternehmensdienstleistung
2
10.10.1997
1
Anlagenbau
1
Automobilzulieferindustrie
1
Automotive industry
1
Automotive supplier industry
1
B-to-B-Marketing
1
Beschwerdemanagement
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Article
13
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4
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9
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9
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4
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4
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3
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English
11
German
6
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Bullinger, Hans-Jörg
Strandvik, Tore
Witell, Lars
Gebauer, Heiko
35
Kowalkowski, Christian
34
Kohtamäki, Marko
33
Parida, Vinit
30
Thomas, Oliver
24
Lay, Gunter
23
Choi, Jay Pil
22
Baines, Tim
21
Becker, Jörg
20
Jeon, Doh-Shin
19
Beverungen, Daniel
18
Knackstedt, Ralf
18
Menicucci, Domenico
17
Rabetino, Rodrigo
17
Krcmar, Helmut
15
Bigdeli, Ali Ziaee
14
Raddats, Chris
14
Vendrell-Herrero, Ferran
14
Nüttgens, Markus
13
Reichwald, Ralf
13
Seiter, Mischa
13
Asongu, Simplice
12
Carlton, Dennis W.
12
Fang, Hanming
12
Norman, Peter
12
Ulaga, Wolfgang
12
Waldman, Michael
12
Ahlert, Dieter
11
Evans, David S.
11
Lerch, Christian
11
Mantovani, Andrea
11
Salinger, Michael A.
11
Backhaus, Klaus
10
Fellmann, Michael
10
Kawohl, Julian
10
Kindström, Daniel
10
Parry, Glenn
10
Schuh, Günther
10
Steven, Marion
10
Voeth, Markus
10
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Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Hochschulgruppe Arbeits- und Betriebsorganisation
1
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Journal of service research : JSR
2
Managing service quality : MSQ ; an international journal
2
Forschungsbericht / Hochschulgruppe Arbeits- und Betriebsorganisation HAB e.V.
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Innovationsmanagement in der Serviceindustrie : Grundlagen, Praxisbeispiele und Perspektiven
1
Involving customers in new service development
1
Journal of business research : JBR
1
Journal of service management
1
Meddelanden från Svenska Handelshögskolan
1
Strategien im Umbruch : neue Konzepte der Unternehmensführung
1
The TQM journal : the international review of organizational improvement
1
The journal of business & industrial marketing
1
Ökoeffizienz : Management der Zukunft : [ausgewählte Vorträge, die 1998 während der internationalen Konferenz "Ressourcen-Effizienz - ein strategisches Managementziel" in Klagenfurt und der internationalen Konferenz "Öko-Effizienz als Ziel des Umweltmanagements" in Düsseldorf, im Rahmen der ENVITEC, gehalten wurden]
1
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ECONIS (ZBW)
17
Showing
1
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10
of
17
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1
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
Driver configurations for successful service infusion
Forkmann, Sebastian
;
Henneberg, Stephan
;
Witell, Lars
; …
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 275-291
Persistent link: https://www.econbiz.de/10011736763
Saved in:
3
Customer needing : conceptualising industrial service from a customer perspective
Strandvik, Tore
(
contributor
);
Holmlund, Maria
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003709357
Saved in:
4
Any way goes : identifying value constellations for service infusion in SMEs
Kowalkowski, Christian
;
Witell, Lars
;
Gustafsson, Anders
- In:
Industrial marketing management : the international …
42
(
2013
)
1
,
pp. 18-30
Persistent link: https://www.econbiz.de/10009734103
Saved in:
5
Customer needing : a challenge for the seller offering
Strandvik, Tore
;
Holmlund, Maria
;
Edvardsson, Bo
- In:
The journal of business & industrial marketing
27
(
2012
)
2
,
pp. 132-141
Persistent link: https://www.econbiz.de/10009511737
Saved in:
6
Internalisation or externalisation? : examining organisational arrangements for industrial services
Kowalkowski, Christian
;
Kindström, Daniel
;
Witell, Lars
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
4
,
pp. 373-391
Persistent link: https://www.econbiz.de/10009266593
Saved in:
7
Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter
;
Witell, Lars
- In:
The TQM journal : the international review of …
22
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003943604
Saved in:
8
Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
Saved in:
9
Service innovations in manufacturing firms
Gremyr, Ida
;
Löfberg, Nina
;
Witell, Lars
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 161-175
Persistent link: https://www.econbiz.de/10003964472
Saved in:
10
Service strategies in a supply chain
Löfberg, Nina
;
Witell, Lars
;
Gustafsson, Anders
- In:
Journal of service management
21
(
2010
)
4
,
pp. 427-440
Persistent link: https://www.econbiz.de/10008656293
Saved in:
1
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