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~person:"Delacroix, Eva"
~person:"Wägar, Karolina"
~subject:"Anxiety"
~subject:"Dienstleistungssektor"
~subject:"être du matin ou du soir"
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Anxiety
Dienstleistungssektor
être du matin ou du soir
Consumer behaviour
4
Konsumentenverhalten
4
Service industry
4
Beziehungsmarketing
3
Consumer behavior
3
Relationship marketing
3
consumer behavior
3
Marketing sensoriel
2
Personality trait
2
Superstition
2
comportement du consommateur
2
marketing
2
échelle de mesure
2
3M model
1
Angst
1
Comportement du consommateur
1
Counterfactual thinking
1
Decision process
1
Dienstleistungsqualität
1
Echelle de mesure
1
Elderly people
1
Evaluation post-achat
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Finland
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Finnland
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Learning organization
1
Lernende Organisation
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Measurement scale
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Modèle 3M
1
Persönlichkeitsmerkmal
1
Post-purchase evaluation
1
Prise de décision
1
Regret
1
Sensibility to regret
1
Sensibilité au regret
1
Service quality
1
Social stability
1
Soziale Stabilität
1
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Delacroix, Eva
Wägar, Karolina
Ostrom, Amy L.
5
Gong, Taeshik
4
Gustafsson, Anders
4
McColl-Kennedy, Janet R.
4
Rosenbaum, Mark
4
Walsh, Gianfranco
4
Bruhn, Manfred
3
De Chernatony, Leslie
3
Humphreys, Brad R.
3
Izogo, Ernest Emeka
3
Kumar, Raj
3
Lu, Lu
3
Matti, Josh
3
Mende, Martin
3
Panwar, Upendra Singh
3
Ray, Nilanjan
3
Savas-Hall, Selen
3
Sirianni, Nancy J.
3
Vermeir, Iris
3
Yi, Youjae
3
Ahn, Jiseon
2
Aksoy, Lerzan
2
Anderson, Laurel
2
Augurzky, Boris
2
Barnes, Donald C.
2
Bayón, Tomás
2
Benkenstein, Martin
2
Bilgihan, Anil
2
Brady, Michael K.
2
Bruns, Andrea
2
Buell, Ryan W.
2
Bujisic, Milos
2
Büttgen, Marion
2
Campbell, Dennis W.
2
Casidy, Riza
2
Choi, Laee
2
Choi, Sunmee
2
De Bock, Tine
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Université Paris-Dauphine (Paris IX)
1
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Economics Papers from University Paris Dauphine
1
Ekonomiska Samfundets tidskrift
1
Journal of consumer behaviour : an international research review
1
Journal of service research : JSR
1
The journal of services marketing
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ECONIS (ZBW)
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RePEc
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1
Consumers who avoid relationships : social anxiety in commercial contexts
Delacroix, Eva
;
Guillard, Valérie
- In:
Journal of consumer behaviour : an international …
15
(
2016
)
4
,
pp. 370-384
Persistent link: https://www.econbiz.de/10011570947
Saved in:
2
My customers are in my blind spot : are they changing and I cannot see it?
Wägar, Karolina
;
Roos, Inger
;
Ravald, Annika
; …
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 150-165
Persistent link: https://www.econbiz.de/10009548675
Saved in:
3
Lärande om kunder
Wägar, Karolina
- In:
Ekonomiska Samfundets tidskrift
64
(
2011
)
2
,
pp. 130-146
Persistent link: https://www.econbiz.de/10009506758
Saved in:
4
The role of the customer contact person's age in service encounters
Wägar, Karolina
;
Lindqvist, Lars-Johan
- In:
The journal of services marketing
24
(
2010
)
7
,
pp. 509-517
Persistent link: https://www.econbiz.de/10008749973
Saved in:
5
Êtes-vous matinal et/ou vespéral ? Étude de la tendance des consommateurs à être du matin et/ou du soir et influence sur leurs comportements de consommation
Delacroix, Eva
;
Guillard, Valérie
-
Université Paris-Dauphine (Paris IX)
-
2010
This article aims at understanding consumers’ morningness or eveningness orientation. A qualitative study (N=10) among consumers added with a quantitative study (N=130) aimed at developing a scale. These studies show that the tendency to be a morning/evening person influence constrained...
Persistent link: https://www.econbiz.de/10011071905
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