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~person:"Dwivedi, Yogesh Kumar"
~subject:"Hochschule"
~subject:"Projektmanagement"
~subject:"Prozessmanagement"
~subject:"Service quality"
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Search: subject_exact:"Quality function deployment"
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Hochschule
Projektmanagement
Prozessmanagement
Service quality
Dienstleistungsqualität
6
Quality management
6
Qualitätsmanagement
6
Customer satisfaction
5
Kundenzufriedenheit
5
Beziehungsmarketing
4
Relationship marketing
4
Consumer behaviour
2
Konsumentenverhalten
2
Product quality
2
Produktqualität
2
Structural equation model
2
Strukturgleichungsmodell
2
B2C EC
1
Bibliometrics
1
Bibliometrie
1
Confidence
1
Cross-buying intention
1
Cross-channel retailing
1
Distribution channel
1
E-commerce
1
Einzelhandel
1
Electronic Commerce
1
GSQ-EC model
1
Globalisierung
1
Globalization
1
India
1
Indien
1
Integration quality
1
Logistics provider
1
Logistics service providers
1
Logistikdienstleister
1
Multichannel integration quality
1
Multichannel system
1
Omnichannel marketing
1
Online retailing
1
Online-Handel
1
Outcome confidence
1
PLS
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Dwivedi, Yogesh Kumar
Antony, Jiju
45
Bruhn, Manfred
32
Shahin, Arash
19
Schreier, Gerhard
15
Jochem, Roland
12
Prybutok, Victor R.
12
Cudney, Elizabeth A.
11
McFadden, Kathleen L.
11
Rahman, Zillur
11
Talib, Faisal
11
Devadasan, S. R.
10
Garza-Reyes, Jose Arturo
10
Dahlgaard-Park, Su Mi
9
Gremyr, Ida
9
Marimon, Frederic
8
Qureshi, M. N.
8
Furterer, Sandra L.
7
Russell, Roberta S.
7
Sampaio, Paulo
7
Tarí, Juan José
7
Adam, Patricia
6
Basu, Ron
6
Chandrasekaran, Aravind
6
Chang, Tsang-Chuan
6
Gandhi, Surjit Kumar
6
Georgiou, Andreas C.
6
Gijo, E. V.
6
Gowen, Charles, III.
6
Gupta, Ajay
6
He, Zhen
6
Kumar, Vikas
6
Medeiros, Denise Dumke de
6
Moormann, Jürgen
6
Rust, Roland T.
6
Senot, Claire
6
Sunder M., Vijaya
6
Swarnakar, Vikas
6
Sweis, Rateb J.
6
Ward, Peter T.
6
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Journal of retailing and consumer services
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of Indian culture and business management
1
The international journal of logistics management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
6
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1
Exploring relationships between service quality dimensions and customers satisfaction : empirical study in context to Indian logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Mathiyazhagan, Maathai K.
- In:
The international journal of logistics management
34
(
2023
)
6
,
pp. 1858-1889
Persistent link: https://www.econbiz.de/10014484452
Saved in:
2
Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
;
Uraiporn, …
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 225-241
Persistent link: https://www.econbiz.de/10012285178
Saved in:
3
Multichannel integration quality : a systematic review and agenda for future research
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
; …
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 154-163
Persistent link: https://www.econbiz.de/10012025842
Saved in:
4
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Saved in:
5
Developing and validating a hierarchical model of service quality of retail banks
Hossain, Mohammad Alamgir
;
Dwivedi, Yogesh Kumar
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 534-549
Persistent link: https://www.econbiz.de/10011305708
Saved in:
6
Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Dwivedi, Yogesh Kumar
- In:
International journal of Indian culture and business …
8
(
2014
)
1
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
Saved in:
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