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~person:"Dwivedi, Yogesh Kumar"
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Search: subject_exact:"Quality function deployment"
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Dienstleistungsqualität
6
Quality management
6
Qualitätsmanagement
6
Service quality
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Customer satisfaction
5
Kundenzufriedenheit
5
Beziehungsmarketing
4
Relationship marketing
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Consumer behaviour
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Konsumentenverhalten
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Product quality
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Produktqualität
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Structural equation model
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B2C EC
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Bibliometrics
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Bibliometrie
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Cross-buying intention
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Cross-channel retailing
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E-commerce
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Electronic Commerce
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GSQ-EC model
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Globalisierung
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India
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Indien
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Logistikdienstleister
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Multichannel integration quality
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Multichannel system
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Dwivedi, Yogesh Kumar
Antony, Jiju
132
Devadasan, S. R.
61
Talib, Faisal
51
Bruhn, Manfred
46
Dale, Barrie G.
37
Rahman, Zillur
37
Cudney, Elizabeth A.
35
Shahin, Arash
34
Sampaio, Paulo
31
Garza-Reyes, Jose Arturo
30
Jochem, Roland
30
Wiele, Ton van der
30
Murugesh, R.
29
Tarí, Juan José
27
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Chiarini, Andrea
23
Kamiske, Gerd F.
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Töpfer, Armin
21
Gremyr, Ida
20
He, Zhen
20
Zink, Klaus J.
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
Heras-Saizarbitoria, Iñaki
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Casadesús, Martí
18
Singh, Bikram Jit
18
Sony, Michael
18
Zhao, Xiande
17
Franceschini, Fiorenzo
16
Gutierrez, Leopoldo
16
Khanduja, Dinesh
16
Marimon, Frederic
16
McDermott, Olivia
16
Schreier, Gerhard
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Vinodh, S.
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Journal of retailing and consumer services
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of Indian culture and business management
1
The international journal of logistics management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Exploring relationships between service quality dimensions and customers satisfaction : empirical study in context to Indian logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Mathiyazhagan, Maathai K.
- In:
The international journal of logistics management
34
(
2023
)
6
,
pp. 1858-1889
Persistent link: https://www.econbiz.de/10014484452
Saved in:
2
Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
;
Uraiporn, …
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 225-241
Persistent link: https://www.econbiz.de/10012285178
Saved in:
3
Multichannel integration quality : a systematic review and agenda for future research
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
; …
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 154-163
Persistent link: https://www.econbiz.de/10012025842
Saved in:
4
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Saved in:
5
Developing and validating a hierarchical model of service quality of retail banks
Hossain, Mohammad Alamgir
;
Dwivedi, Yogesh Kumar
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 534-549
Persistent link: https://www.econbiz.de/10011305708
Saved in:
6
Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Dwivedi, Yogesh Kumar
- In:
International journal of Indian culture and business …
8
(
2014
)
1
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
Saved in:
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