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~person:"George, Ajimon"
~person:"Narteh, Bedman"
~type_genre:"Article in journal"
~type_genre:"Textbook"
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Electronic Banking
10
Electronic banking
10
Customer satisfaction
8
Kundenzufriedenheit
8
Dienstleistungsqualität
7
Service quality
7
Consumer behaviour
5
Ghana
5
Internet
5
Konsumentenverhalten
5
Innovation adoption
4
Innovationsakzeptanz
4
Selbstbedienung
3
Self-service
3
Beziehungsmarketing
2
Electronic money
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Elektronisches Geld
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Internet banking
2
Mobile communications
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Mobilkommunikation
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Perceived Ease of Use
2
Perceived Usefulness
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Relationship marketing
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Technology Acceptance Model
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Automated teller machine
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Bank
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Bankgeschäft
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Banking
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Banking services
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Confidence
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Core service
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Financial services
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Finanzdienstleistung
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India
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Indien
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Internet Banking
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George, Ajimon
Narteh, Bedman
Karjaluoto, Heikki
10
Dwivedi, Yogesh Kumar
9
Laukkanen, Tommi
8
Shaikh, Aijaz A.
8
Shankar, Amit
7
Carbó Valverde, Santiago
6
Floros, Christos
6
Brun, Isabelle
5
Chawla, Deepak
5
Giordani, Georgia
5
Glavee-Geo, Richard
5
Hanafizadeh, Payam
5
Joshi, Himanshu
5
Keramati, Abbas
5
Liébana-Cabanillas, Francisco
5
Ozuem, Wilson
5
Rajaobelina, Lova
5
Rana, Nripendra P.
5
Al-Hawari, Mohd Ahmad
4
Ali, Liaqat
4
Bansal, Nitin
4
Changchit, Chuleeporn
4
Chauhan, Vikas
4
Dhingra, Sanjay
4
Dimitriadis, Sergios
4
Govindaluri, Srikrishna Madhumohan
4
Hassan, M. Kabir
4
Iheanachor, Nkemdilim
4
Jarunee Wonglimpiyarat
4
Jebarajakirthy, Charles
4
Kesharwani, Ankit
4
Knüfermann, Markus
4
Kundu, Sukanya
4
Kyrezis, Nikolaos
4
Leinonen, Harry
4
Mann, Bikram Jit Singh
4
Mansumitrchai, Somkiat
4
Moormann, Jürgen
4
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Decision
1
Finance India : the quarterly journal of Indian Institute of Finance
1
Global business review
1
IIMB management review
1
International journal of business and systems research : IJBSR
1
International journal of emerging markets
1
International journal of quality & reliability management
1
Managing service quality : MSQ ; an international journal
1
The service industries journal
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Vision : the journal of business perspective
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ECONIS (ZBW)
10
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1
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
2
Perceptions of Internet banking users : a structural equation modelling (SEM) approach
George, Ajimon
- In:
IIMB management review
30
(
2018
)
4
,
pp. 357-368
Persistent link: https://www.econbiz.de/10012042009
Saved in:
3
Customer behavioural intentions towards mobile money services adoption in Ghana
Narteh, Bedman
;
Mahmoud, Mahmoud Abdulai
;
Amoh, Simon
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 426-447
Persistent link: https://www.econbiz.de/10011760429
Saved in:
4
A customer centric study on internet banking in Kerala
George, Ajimon
- In:
Finance India : the quarterly journal of Indian …
30
(
2016
)
4
,
pp. 1293-1300
Persistent link: https://www.econbiz.de/10011647306
Saved in:
5
Validation of a scale for measuring problems in internet banking and their effect on customer satisfaction
George, Ajimon
;
Kumar, G. S. Gireesh
- In:
Vision : the journal of business perspective
19
(
2015
)
4
,
pp. 312-323
Persistent link: https://www.econbiz.de/10011488677
Saved in:
6
Perceived service quality and satisfaction of self-service technology : the case of automated teller machines
Narteh, Bedman
- In:
International journal of quality & reliability management
32
(
2015
)
4
,
pp. 361-380
Persistent link: https://www.econbiz.de/10011305182
Saved in:
7
Impact of service quality dimensions in internet banking on customer satisfaction
George, Ajimon
;
Kumar, G. S. Gireesh
- In:
Decision
41
(
2014
)
1
,
pp. 73-85
Persistent link: https://www.econbiz.de/10010367898
Saved in:
8
Service quality in automated teller machines : an empirical investigation
Narteh, Bedman
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 62-89
Persistent link: https://www.econbiz.de/10009770751
Saved in:
9
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman
- In:
International journal of emerging markets
8
(
2013
)
4
,
pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
Saved in:
10
Antecedents of customer satisfaction in internet banking : Technology Acceptance Model (TAM) redefined
George, Ajimon
;
Kumar, G. S. Gireesh
- In:
Global business review
14
(
2013
)
4
,
pp. 627-638
Persistent link: https://www.econbiz.de/10010258595
Saved in:
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